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    Airline Account Manager For Prestigious International Airline in DFW Airport - Dallas, United States - Hallmark Aviation Services

    Hallmark Aviation Services
    Hallmark Aviation Services Dallas, United States

    2 weeks ago

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    Description

    Hallmark Aviation is seeking a professional Airline Account Manager for a Prestigious International Airline for our Dallas/Fort Worth, TX (DFW) Location.

    The Business Manager leads the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards.

    DEPARTMENT: Dallas/Fort Worth, TX (DFW)

    REQUIREMENTS AND SKILLS NEEDED:

     Proven LEADERSHIP abilities and ORGANIZATIONAL skills

     Excellent interpersonal, coaching and counseling skills

     Understand that staff development is a leader's responsibility

     Self-driven focus on Customer and Client satisfaction

     Ability to excel under pressure of meeting extreme deadlines

     Able to communicate effectively, both verbally and in writing

     Experienced in planning a roster and monitoring work schedules

     Able to solve daily problems and make quick decisions within the operation

     5 Yrs Airline Experience preferred: Minimum 4 yrs Airline Supervisor Experience preferred

     Flexible and able to promote positive attitudes from subordinates

     Computer Software (Word & Excel), typing, and ticketing experience

     Able to work varied hours

    SPECIFIC DUTIES INCLUDE:

     Provide hands-on supervision of the staff and delegate workload

     Provide direct customer relations support

     Ensure that account operates according to schedule and service level agreements

     Recruit, interview, and hire staff

     Oversee the long-term analysis of manpower needs, groom potential leaders

     Ensure cross training as well as provide new and refresher training for staff members

     Manage attendance records and ensure appropriate shift coverage

     Handle discipline and motivation issues

     Process promotion, demotion and termination paperwork

     Enforce safety, security, and grooming standards

     Administer performance reward programs

     Control the budget for labor costs and allocation

    Essential Requirements:

    PREVIOUS AIRLINE EXPERIENCE

    At least 18yrs old, with a High School Diploma or G.E.D.

    English required

    Basic Math Skills: Adding, Subtracting, Division, and Multiplying

    Computer Literate

    Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs

    Reading & comprehension of reference materials, instructions, policies & procedures

    Valid US work authorization

    Professional demeanor and exceptional presentation

    Flexible schedule & availability

    Background Check, Fingerprinting required

    Drug Screen required on day of hire

    Required Skills

    .

    Required Experience

    .

    Qualifications:
    .

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