Barista -- DFW International Airport - Dfw Airport, United States - The Paradies Shops

Description

Ensuring that each guest receives outstanding service by providing a friendly environment which includes greeting and acknowledging guests, maintaining solid product knowledge, providing assistance and making suggestions to guests regarding product decisions, extensive use of suggestive selling methods.

• Exceed First Class Service standards and behavior with every guest, business partner and peers.
• Treat guest and peers in accordance with the core values of the company. Regularly utilize established communication in the store.
• Process all point of sale transactions in a quick, efficient manner while complying with the company's Cash Handling and Loss Prevention Standard Operating Procedures.
• Maintains the highest level of standards for all product preparation and presentation.
• Educates guest on vendor's products and is knowledgeable of coffee in all aspects.
• Build guest loyalty and enhance selling skills by using available training materials.
• Maintain clean organized work environment that is free of safety hazards including trash removal, sweeping, mopping and dishes.
• Restock and assist with inventory as needed.
• Accountable for compliance with all local, state, federal laws and regulation including those relating to food safety.
• Other duties as assigned.

• High School diploma or GED.
• Food and Beverage experience is preferred but not required.
• Knowledge of math to figure cost, make change and cash handling procedures.
• Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with guests.
• Good communication skills and the ability to work independently as well as with other team members.
• Flexibility to work nights and weekends.
• Ability to work various shifts in a 7/365 team-oriented environment.
• Excellent customer service skills and an ability to communicate effectively.
• Self-starter able to prioritize and handle various tasks simultaneously.
• Ability to adapt to changing priorities and unexpected situations.
• Proficiency required in reading and writing.
• Ability to lift a minimum of 25 lbs, perform essential job functions such as standing, bending, reaching, climbing on ladder, and walking long distances.