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    Airline Account Manager For Prestigious International Airline in DFW Airport - Dallas, United States - Hallmark Aviation Services

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    Description
    Hallmark Aviation is seeking a professional

    Airline Account Manager

    for a Prestigious International Airline for our Dallas/Fort Worth, TX (DFW) Location.


    The Business Manager leads the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards.


    DEPARTMENT:
    Dallas/Fort Worth, TX (DFW)


    REQUIREMENTS AND SKILLS NEEDED:
    Proven LEADERSHIP abilities and ORGANIZATIONAL skills

    Excellent interpersonal, coaching and counseling skills

    Understand that staff development is a leader's responsibility

    Self-driven focus on Customer and Client satisfaction

    Ability to excel under pressure of meeting extreme deadlines

    Able to communicate effectively, both verbally and in writing

    Experienced in planning a roster and monitoring work schedules

    Able to solve daily problems and make quick decisions within the operation

    5 Yrs Airline Experience preferred: Minimum 4 yrs Airline Supervisor Experience preferred

    Flexible and able to promote positive attitudes from subordinates

    Computer Software (Word & Excel), typing, and ticketing experience

    Able to work varied hours


    SPECIFIC DUTIES INCLUDE:
    Provide hands-on supervision of the staff and delegate workload

    Provide direct customer relations support

    Ensure that account operates according to schedule and service level agreements

    Recruit, interview, and hire staff

    Oversee the long-term analysis of manpower needs, groom potential leaders

    Ensure cross training as well as provide new and refresher training for staff members

    Manage attendance records and ensure appropriate shift coverage

    Handle discipline and motivation issues

    Process promotion, demotion and termination paperwork

    Enforce safety, security, and grooming standards

    Administer performance reward programs

    Control the budget for labor costs and allocation


    Essential Requirements:

    PREVIOUS AIRLINE EXPERIENCE
    At least 18yrs old, with a High School Diploma or G.E.D.

    English required

    Basic Math Skills:
    Adding, Subtracting, Division, and Multiplying

    Computer Literate

    Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs

    Reading & comprehension of reference materials, instructions, policies & procedures

    Valid US work authorization

    Professional demeanor and exceptional presentation

    Flexible schedule & availability

    Background Check, Fingerprinting required

    Drug Screen required on day of hire

    Required Skills

    .

    Required Experience

    .


    Qualifications:
    .

    #J-18808-Ljbffr


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