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    Data Analyst - San Francisco, United States - Sauce Labs

    Sauce Labs
    Sauce Labs San Francisco, United States

    2 weeks ago

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    Description

    About Us:

    Sauce Labs is the leading provider of continuous test and error reporting solutions that give companies the confidence to develop, deliver and update high quality software at speed. The Sauce Labs Continuous Testing Cloud identifies quality signals in development and production, accelerating the ability to release and update web and mobile applications that look, function and perform exactly as they should on every browser, operating system and device, every single time. Sauce Labs is a privately held company funded by TPG and Riverwood Capital.

    The Role:

    The Data Analyst plays a critical role turning project requirements into actionable results. The ideal candidate for the position can do a complete life cycle data generation and outline critical information for each stakeholder. This person can analyze business procedures and recommend specific types of data, laying the foundation for predictive models. You'll be a collaborative, cross-functional partner with various teams at Sauce Labs, including but not limited to Product, Engineering, Customer Success Management, Sales and Marketing teams uncovering insights, formulating and testing ideas to accelerate our business.

    Responsibilities:

    • Develop and maintain automated dashboards, metric reports, and data visualizations (Looker, Salesforce CRMA, Mixpanel) and enable colleagues to use them
    • Analyze customer usage, adoption, and validate the usage pattern to inform business on the operational leading indicators that affect revenue
    • Perform extensive data validation and quality assurance analysis within large datasets
    • Diagnose data-related bugs and ensure they are resolved in a timely manner
    • Partner with data engineering to define requirements for data pipelines and warehouse (Snowflake) data models
    • Support the business with ad-hoc reporting
    • Develop a high level of expertise with Sauce Labs data by investigating and analyzing details, data sources, and history of the data
    Requirements:
    • 3+ years experience in data analysis in B2B companies specifically in SaaS and/or PLG
    • BS or above degrees in business, data analytics, information management, or a related technical discipline of equivalent experience
    • Exceptional SQL skills. Candidates should be equally strong exploring data through both SQL and BI tools (Looker, Tableau, Salesforce CRMA)
    • Working knowledge on data science & machine learning, data exploration, and visualization via Python is a plus
    • Familiarity with different database environments (MongoDB, MySQL) data warehouse concepts and data models (Snowflake)
    • Experience and/or knowledge with technical documentation is a plus
    • Strong communication skills (both oral and written); Must be able to present results to senior leadership, internal and external stakeholders with the ability to translate between technical metrics and business KPIs
    • Professional and positive approach in building relationships and quickly gaining credibility with senior executives
    • A result and success-oriented mentality, conveying a sense of urgency and driving issues to closure while adapting and adjusting to multiple demands, shifting priorities, ambiguity, and rapid change
    We are a hybrid workplace that recognizes the importance of flexibility while valuing in-person collaboration and relationship building. As a result, Saucers located near an office location must be able and willing to come into the office. Those hired remotely must be able and willing to travel to an office as required by the specific role.

    Please note our privacy terms when applying for a job at Sauce Labs.

    Sauce Labs is proud to be an Equal Opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity/expression/status, sexual orientation, age, marital status, veteran status or disability status.

    Security responsibilities at Sauce

    At Sauce, we will commit to supporting the health and safety of employees and properties, partnering with internal stakeholders to learn and act on ever-evolving security protocols and procedures. You'll be expected to fully comply with all policies and procedures related to security at the department and org wide level and exercise a 'security first' approach to how we design, build & run our products and services.

    We are excited to share the base salary for this position exclusive of fringe benefits, potential bonuses or stock-based compensation. Your base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience, along with its relationship to the base salaries of current team members at Sauce Labs that are similarly situated.

    Benefits and Perks that we offer include health coverage (medical, dental, and vision) along with disability and life insurance. In addition, Sauce Labs offers parental leave benefits, flexible time off, professional development, and a 401(k) retirement plan with match. To see more about benefits and perks at Sauce Labs, please check out our careers page at

    US Compensation Range

    $90,000-$127,000 USD
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