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Hammond

    Customer Service Rep - Hammond, United States - Qonten

    Qonten
    Qonten Hammond, United States

    3 weeks ago

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    Description

    **Customer Service Rep**

    | Tue, 07 Dec :18:09 GMT

    Receives incoming telephone calls with provided scripting, exercises judgment to prioritize calls, and courteously direct calls to the appropriate personnel in a prudent and efficient manner. The CSR position is extremely important as being the first point of contact made either personally or by telephone. Accepts responsibility for own actions;

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    For more information please click the link below

    **part time**

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    | 3 hours ago This includes but is not limited to billing inquiries, technical problem solving, handling sales opportunities, proactively addressing all customer needs as

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    | 2 hours ago The responsibility for a customer support level 1 Representative is as listed: answering incoming calls, responding to incoming emails, Creating quotes over

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    | 3 hours ago $500 paid after successfully completing basic training (60 days) and $1000 paid after successfully completing phone certification and being in the position for

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    | 2 hours ago Promptly reports to Manager any customer service concerns and/or any potential HIPAA violations whether actual or perceived.

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    | 3 hours ago The availability to work full-time hours which include evenings, weekends and holidays. A commitment to providing great customer experiences by working with

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    | 4 hours ago Understand current customer needs and encourage customers to purchase either by submitting a lead or through direct contact with a dealership in their area.

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    | 4 hours ago The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal

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    | 3 hours ago $500 paid after successfully completing basic training (60 days) and $1000 paid after successfully completing phone certification and being in the position for

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    | 1 hour ago Bachelor's degree from an accredited college or university ~OR~ Three years of experience in a customer service setting communicating information ~OR~ Two years

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    | 5 hours ago Up to 5 years experience in a customer service or support role, with demonstrated excellence in service delivery. You will not be able to solve every problem.

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