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    Care Manager- Full Time - San Antonio, TX, United States - Compass Connections

    Compass Connections
    Compass Connections San Antonio, TX, United States

    3 days ago

    Default job background
    Full time
    Description
    Case Manager - Bilingual


    Academic Req:
    Required – Bachelor's degree in the behavioral sciences, human services, or social services field;
    Preferred – Graduate degree from accredited program/university in a related field
    First aid, CPR, Emergency behavior intervention


    Work experience:
    Required – 1-year related experience and/or training including experience working in crisis intervention;
    Preferred – Experience working in child welfare, case management, and with immigrant populations is strongly encouraged
    Meet all federal and state regulatory guidelines and standards that are applicable to this position
    Maintain a case load in accordance with agency policies and procedures and licensing and contract standards.
    Maintain a minimum number of weekly contacts with children and families.
    Continually assess ongoing changes in behavior, circumstances or conditions that may affect child safety.

    Provide feedback and support to crisis line staff to ensure an appropriate response to crisis calls, families' needs are addressed through best possible supports, and follow ups are conducted as needed.

    Engage and involve children and their sponsors in the casework process.
    Document progress that children and their family/sponsors make toward risk reduction, achievement of service goals and positive case outcomes.

    Compile, prepare, submit, and maintain accurate records, files, forms, statistics, and additional information in accordance with agency policies, licensing and/or contract requirements.

    Participate in weekly case staffing with case managers, case aides and contracted staff in the assigned region.
    Work evenings, weekends and holidays as needed or requested by position supervisor.
    Implement Compass Connections safety protocols including evacuating with children and other staff in case of an emergency.
    Maintain confidentiality in all areas of the service population and program operations.

    Maintain Compass Connections professional and ethical standards of conduct outlined in Compass Connections employee handbook including demonstrating respect for agency staff, the service population, and community members and complying with required dress code at all times.

    Coordinate referrals, service planning and documentation of services for assigned caseload.
    Act as a liaison with stakeholders, including legal providers and immigration court.
    Participate in weekly face to face or phone supervision with the supervisor.
    Frequently travel from one location to another within the office.
    Foster Care Programs - Support, encourage, and recruit foster parents.
    Work collaboratively with other staff members, service providers and professionals.
    Provide crisis intervention according to training provided by Compass Connections when needed to maintain a safe environment.
    Maintain computer literacy required to meet the responsibilities of the position.
    Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
    Demonstrate a working knowledge of all Compass Connections policies and procedures.
    Here at Compass Connections, we are dedicated to building a diverse, inclusive, and authentic workplace.

    Please feel free to apply for this position even if your work experience and education do not align perfectly with every requirement for this job description.

    Centers for Disease Control (CDC).

    As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation.

    It has been and will continue to be a fundamental policy of Compass Connections, not to discriminate on the basis of race, color, religion, gender, gender identity, pregnancy, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, or any other characteristic prohibited by federal, state and/or local laws.

    This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

    English (United States)

    It our policy to provide equal employment opportunity and treat all employees equally regardless of age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, genetic information or genetic predisposition or carrier status, marital status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.

    #LI-Full-time
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