- Establishes, develops, organizes and implements office standards and procedures. Assists in developing and coordinating implementation of department policies and procedures. Communicates or documents changes in a timely manner.
- Supervises Administrative Assistant staff and student workers. Recruits, screens, hires, trains and directly supervises all assigned subordinate staff. Evaluates employee performance and provides guidance and feedback. Recommends departmental goals and objectives for office administration. Reassesses or redefines priorities as appropriate to achieve performance objectives. Supports employment administration processes, serving as a point of contact for related matters.
- Leads administrative staff in maintaining office efficiency. Plans and implements office systems, layout, and equipment procurement. Manages budget for equipment and supplies, reviewing and approving procurements. Checks stock to maintain and replenish supply inventory and oversees the maintenance of office equipment.
- Acts as liaison between management and teams for communicating information, assignments, priorities, and special requests. Monitors status of pending items and follows up, as needed. Reviews, prioritizes, and responds to correspondence and incoming calls directed to management. Researches requested information or takes necessary steps to address issues and resolve problems. Reviews, analyzes and makes recommendations to management regarding requests submitted, e.g., expenditure or staff requests.
- Researches, gathers, organizes, and summarizes data for reports. Reviews information and presents results and recommendations to management.
- Bachelor's Degree
- Experience in office management combined with specialized knowledge of university policy and procedures.
- Experience in supervising and developing large teams and giving performance feedback.
- Experience overseeing staff in a bi-coastal/remote office environment.
- Willingness to travel, as needed, to USC ISI locations.
- Proficiency in Microsoft Office 365 (Word, Excel, PowerPoint, SharePoint/One Drive), Workday and Concur.
- Ability to cultivate and maintain relationships across different levels of an organization.
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Senior Manager, Administrative Support – Information Sciences Institute - LosAngeles, United States - University of Southern California
Description
USC's Information Sciences Institute (ISI), a unit of the university's Viterbi School of Engineering, is a world leader in the research and development of advanced artificial intelligence, information processing, computing, cybersecurity, and communications technologies. ISI's 400 faculty, professional staff and graduate students carry out extraordinary information sciences research at three distinct locations – Marina Del Rey, CA; Arlington, VA; and Waltham, MA.
This position is located in Marina del Rey, CA, with consideration for candidates that reside in the Arlington, VA or Waltham, MA areas. We are looking for someone who can be flexible working between three and five days in a week in the office, as business needs dictate.
Information Sciences Institute (ISI) seeks a Senior Office Manager. The incumbent will serve as manager of a group of 15 administrative assistants and student workers. Additionally, the incumbent will be tasked to evenly distribute the workload amongst these staff members.
Job Accountabilities:
Preferred Qualifications/Experience
The annual base salary range for this position is $96,138 – $110,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
The University of Southern California values diversity and is committed to equal opportunity in employment.
Minimum Education: Bachelor's degree Combined experience/education as substitute for minimum education
Minimum Experience: 7 years
Minimum Field of Expertise: Experience in office management combined with budget administration.
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