Jobs
>
Pittsburgh

    Transportation Operations Manager - Pittsburgh, United States - Armada

    Armada
    Armada Pittsburgh, United States

    1 week ago

    Default job background
    Description

    ** Transportation Operations Manager**

    **Job Category****:** Transportation Operations **Requisition Number****:** TRANS001667 Showing 1 location **Job Details**

    **Description**

    **SUMMARY**

    Responsible for overseeing the management of daily network transportation operations activity. Ensure timely transportation, adequate capacity, and optimal transportation costs to facilitate assured supply objectives. Drive process/performance improvement by assisting in the tracking of carrier/lane level performance through KPI report reviews, assisting in carrier management, team issue management and resolution, supervisory support and guidance, and relationship building.

    **RESPONSIBILITIES**

    **Transportation Operations**

    Manage and support of all transportation operations inbound to Armadas redistribution facilities, inbound to our customers distribution centers and inbound to manufacturing centers to ensure service, capacity and cost objectives are met

    Monitor and address service underperformance at the operations level within our carrier base. Develop plans in conjunction with Transportation Procurement and Field Services for corrective actions to ensure performance objectives are achieved

    + Utilize SpotFire reporting to provide supporting data on carrier lane underperformance

    Provide transportation management expertise and input to assist in the management of current accounts as well as the roll outs of new customer service offerings

    Responsible for all the skill and educational development of direct reports including coordination of the new hire orientations

    + Ensure that direct reports are utilizing 24Tracc Loads at Risk application and carrier web sites to identify at-risk shipments

    Overseeing that all Transportation Analyst Responsibilities are completed and that we are appropriately coaching our team for future development

    Identify opportunity areas and work with Trans Ops Management Team to plan out annual improvement projects

    **Performance**

    Proactively coordinate the monitoring of carrier performance levels and facilitate performance improvement calls with carriers consistently falling below the minimum 95% on time threshold

    Proactively monitor and evaluate customer service levels for carrier, shipping and receiving locations and support the development and implementation action plans for improvements

    Develop plans in conjunction with Transportation Procurement and Field Services for corrective actions to ensure budget and performance objectives are achieved

    Support Transportation Analysts to maintain Established Performance Levels for:

    + On-time Pickup

    + On-time Delivery

    + Carrier Tender Accept

    + LXP Tender Performance

    **Relationship Management**

    Assist in facilitating process improvements at shippers and receivers related to transportation process exceptions and appointment scheduling

    Support internal and external operational relationships with the following:

    + Suppliers

    + Carriers

    + DCs

    + Clients

    Actively coach our Teams to help them develop the ability to maintain proper communication within the network

    Ensure that operational and performance issues are escalated, as required, to achieve the desired service levels

    Coordinate with Procurement, Account Managers, and Field Services to improve carrier, and shipping and receiving location service levels

    Participate in weekly carrier service calls, as necessary

    Ensure that the Assistant Managers participate in carrier and supplier on-boarding calls, as necessary

    Support the collaboration during the daily 9AM morning Operations Call

    **Team Development**

    Participate in the interview process when hiring new team members

    Support the skill and educational development of direct reports including assistance in the new hire orientations/training

    Conduct Quarterly reviews with the Transportation Analysts, Senior Supply Chain Coordinators, and other direct reports

    Participate and Conduct, as appropriate, the initial 60-day, Mid Year and Annual Team Member coaching sessions

    **Process Improvement**

    Oversee the analysis of existing shipping processes for possible improvements

    Provide support for various implementation plans to effect ongoing productivity improvement

    Work with Analysts and Senior Supply Chain Coordinators to reduce year over year spend by managing total transportation costs, including accessorial management

    Other related duties as assigned

    Travel to Suppliers, Carriers and DCs as needed

    **SUPERVISORY RESPONSIBILITIES**

    Transportation Analysts

    Senior Supply Chain Coordinators

    Supply Chain Coordinators

    **QUALIFICATIONS**

    **Education and Experience Requirement**

    Minimum:

    Bachelors Degree in related field Business, Supply Chain, Communications, and Logistics preferred

    3-5 years of transportation experience

    Previous supervisory experience required.

    Preferred:

    Masters degree in related field Business, Supply Chain, and Logistics preferred.

    Experience:

    Experience in managing multi-temp freight and all transportation modes.

    **Language and Technical Skills requirement**

    Microsoft Excel, Word, Outlook & Access, TMS applications

    Ability to interface with other functional areas including carrier management.

    Thorough understanding of surface transportation management terms and concepts

    Proven analytical, problem solving and decision-making skills.

    **Physical Demands and Work Environment**

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

    Work is usually performed in an office environment with normal noise levels.

    Involves prolonged sitting and computer usage.

    **Disclaimer**

    This job description is **not** intended, and should **not** be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. Its contents imply no contractual obligation and may be changed by the company at any time.

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**

  • Stellar Innovations

    Deputy Operations Manager

    1 week ago

    Stellar Innovations Bourg, United States

    Gate Gourmet Lounge GmbH - who we are, what we do... · As part of Gategroup, the largest airline catering company in the world, serving over 700 million passengers annually from more than 200 operating units in over 60 countries on all continents, we provide everything needed for ...

  • Orion Innovations

    Manager of Operations Planning for Call Center

    3 weeks ago

    Orion Innovations Etna, PA, United States Freelance

    Our client operates several service centers in the northern region of Germany. For cross-location workforce management, we are looking for an experienced individual (m/f/d) with relevant experience in this field. · **Your responsibilities will include**: · - Managing operational ...

  • Duolingo

    Operations Manager

    1 week ago

    Duolingo Pittsburgh, United States

    Our mission at Duolingo is to develop the best education in the world and make it universally available. But we've got more left to do - and that's where you come in · Duolingo is the world's most popular learning app. Beyond our core learning product, we also offer English profi ...

  • INEOS Composites

    Operations Manager

    1 day ago

    INEOS Composites Pittsburgh, United States

    Are you interested in joining a winning team? A team whose employees are empowered to make a difference? Our culture is one of honesty, integrity and transparency with an emphasis on safety, health and environmental performance. · On our team people are acknowledged for embracing ...

  • Freedom Gateway

    Operations Manager

    1 week ago

    Freedom Gateway Pittsburgh, United States

    About Us: · Freedom Gateway designs, develops and manufactures physical ATM kiosk solutions for a wide range of applications and industries. Our team in Pittsburgh is involved in every stage of the ATM kiosk development process. We fabricate custom components and assemble our ATM ...

  • Pittsburgh Parking Authority

    Operations Manager

    13 hours ago

    Pittsburgh Parking Authority Pittsburgh, United States

    Job Description · Job DescriptionJOB TITLE: Operations Manager (Enforce Administration) · DEPARTMENT: Enforcement/RPP/Ticket by Mail · REPORTS TO: Director of On Street and Metered Parking · POSITION SUMMARY: · Position responsible for performing a variety of administrative and m ...

  • The Junkluggers of Pittsburgh

    Operations Manager

    4 days ago

    The Junkluggers of Pittsburgh Pittsburgh, United States

    Job Description · Job DescriptionThe Junkluggers of Pittsburgh is seeking an Operations Manager for our headquarters in Etna, PA. We are seeking a motivated leader to ensure the mission of the Junkluggers is the focal point of the company: customer satisfaction, landfill diversio ...

  • Joy Baking Group

    IT Operations Manager

    1 week ago

    Joy Baking Group Pittsburgh, United States

    Job Description · Job DescriptionJOB SUMMARY: · Under the direction of the CIO, this employee will manage the IT infrastructure operations and support functions for all US-based Joy Baking Group locations, including managing direct IT support staff and outsourced IT services. Po ...

  • NESN LTD

    Operations Manager

    13 hours ago

    NESN LTD Pittsburgh, United States

    Job Description · Job DescriptionReporting to the Director, Production & Operations at Sportsnet Pittsburgh (SNP) the Operations Manager is someone who thrives in a team and service-oriented work environment. It will be second nature to anticipate needs, follow through and be eff ...

  • Nexus Innovations

    Operations Manager

    1 week ago

    Nexus Innovations Wylandville, United States

    Hello there · We are Personalwerk Sourcing, specialized in professional and comprehensive personnel consulting. As a competence area of the Personalwerk Group, our team of over 300 employees offers a wealth of expertise in personnel marketing. From job postings to employer brandi ...

  • AEG

    Stadium Operations Manager

    1 week ago

    AEG Pittsburgh, United States

    JOB SUMMARY · Established in 1999, Pittsburgh Riverhounds SC is Pennsylvania's oldest professional soccer team and one of the longest-operating pro soccer teams in the United States. The team plays its home games at Highmark Stadium, which opened in 2013 as a team-owned, soccer- ...

  • First Student

    Assistant Operations Manager

    6 days ago

    First Student Pittsburgh, United States

    At FirstAlt, our Assistant Operations Managers are a constant reflection of our companys commitment to safety and customer service. · The Assistant Operations Manager is responsible for providing operational oversight, day-to-day management, and directly supervising staff and fi ...

  • SPS

    Lockbox Operations Manager

    6 days ago

    SPS Pittsburgh, United States

    Come explore the Power of Possibility with a career at SPS · We have an opportunity for an experience Lockbox Operations Manager for our location in Pittsburgh. This position typically works 7a-330p usually Monday-Friday. This position reports to the Client Manager, Client Direct ...

  • Duquesne Light Company

    Manager - Utility Operations

    6 days ago

    Duquesne Light Company Pittsburgh, United States

    Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its ro ...

  • LSG Sky Chefs

    Retail Operations Manager

    1 week ago

    LSG Sky Chefs Pittsburgh, United States

    LSG Sky Chefs, a part of LSG Group is the world's leading provider of end-to-end on-board products and services. · Role Purpose Statement · Internal: Operations and Production manager, Procurement, Human Resources, Quality and Safety Managers · External: Suppliers, Local Autho ...

  • CoSM

    Manager, Field Operations

    1 week ago

    CoSM Pittsburgh, United States

    Cosm is a global technology company that brings experiences to life in immersive environments. We help our partners create spaces and content that blur the lines of real and virtual across three primary markets: Sports and Entertainment, Science and Education, and Parks and Attra ...

  • Highmark

    Manager Operational Accounting

    2 days ago

    Highmark Pittsburgh, United States

    This job supervises a team responsible for the review of monthly journal entries and reconciliations, analysis and oversight of the maintenance of related financial records, reconciliations and analytical reports. The Manager leads GAAP and Statutory Accounting, Manager, Departme ...

  • Keurig Dr Pepper Inc.

    Warehouse Operations Manager

    1 week ago

    Keurig Dr Pepper Inc. Pittsburgh, United States

    Job Overview · Are you ready to join a growing, dynamic company? Keurig Dr Pepper is a modern beverage company, with more than 125 brands people know and love. We challenge the usual and always push beyond the expected. We are building a culture that is our competitive advantage ...

  • ZOLL Medical

    Manager, Plant Operations

    1 week ago

    ZOLL Medical Pittsburgh, United States

    At ZOLL, we're passionate about improving patient outcomes and helping save lives. · We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffe ...

  • Seegrid

    Service Operations Manager

    4 days ago

    Seegrid Pittsburgh, United States

    Why join Seegrid?Seegrid is the leading provider of self-driving industrial vehicles. We develop and deliver mobile robots and enterprise software for global leaders in logistics, manufacturing, warehousing, and e-commerce. Our suite of solutions includes vision-guided vehicles, ...