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    Director, Hospitality Product - Los Angeles, United States - teamworkonline

    teamworkonline
    teamworkonline Los Angeles, United States

    4 weeks ago

    Teamworkonline background
    Description

    Who We Are:

    On Location is a premium experience provider, offering world class hospitality, ticketing, curated guest experiences, live event production, and travel management across sports, entertainment, and fashion. From unrivaled access for corporate clients to guests looking for fully immersive experiences at marquee events, On Location is the premier and official service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC and PGA of America, and numerous musical artists and festivals. The company also owns and operates a number of unique and exclusive experiences, transforming the most dynamic live events into a lifetime of memories. On Location is a subsidiary of Endeavor, a global sports and entertainment company.Endeavor is a global sports and entertainment company, home to many of the world's most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE.

    What You'll Do:

    Key leadership role focused on driving overall strategy, architectural design, and inventory management of the commercial hospitality products specifically related to in-venue and off-venue hospitality ticket packages. This role will work directly with the GM of On Location LA2028 and Vice President, Product & Inventory to build and manage a product team whose goal is to develop and maintain a creative, innovative, and profitable global product strategy flexible for multiple distribution channels and territories. Product offerings will comprise of Olympic event tickets and additional hospitality assets, including but not limited to private suites, hospitality ex, unique and innovative assets, and other owned or procured assets beneficial to the overall program. Collaboration and a focus on solutions will be key in driving concepts and building relationships across internal and external teams and partners.

    Responsibilities:

    • Daily management, leadership, strategic planning, and business operations of the in-venue and off-venue commercial ticket and hospitality product development.
    • Ideate, create, maintain, and execute an innovative product architecture for a wide variety of markets that incorporates a simple, strategic, and scalable approach while maintaining and tracking against revenue and profitability goals.
    • Strategic inventory development and management specific to ticket and hospitality access at the product and asset level.
    • Detailed daily market demand and research analysis with a data driven decision-making mindset
    • Develop and maintain a clear structure for communication and collaboration between key internal workstreams such as Ticketing, Event Production, Program Management, Technology, and other operational workstreams for purposes of creating ticket packages inclusive of hospitality experiences and/or other assets.
    • Develop operational processes and financial models, in collaboration with Finance and Accounting, for building and tracking against revenue and profitability forecasts, operational budgets, pricing, and inventory management related to elements within the hospitality packages.
    • Build and cultivate relationships with partners, vendors, and key stakeholders throughout the Olympic ecosystem.
    • Provide leadership and direction while collaborating with leaders across the Olympic workstreams to develop standardized and efficient documented processes, operational training programs, and best practices for the Olympic Commercial Hospitality Programme.
    • Expand our ability to identify and track opportunities to improve quality across all product offerings and within the overall customer experience, working closely with Event Production to collaborate on concepts and develop best in class offerings.

    You Have These :

    • Strong interest in the sports ticketing and hospitality industry, with a passion for creativity, solutions, and an entrepreneurial spirit.
    • Ability to lead by example, drive for solutions.
    • Excellent organizational and multitasking skills, demonstrating an ability to manage time effectively across multiple projects and assignments.
    • Good communication and interpersonal abilities, with a willingness to learn and contribute to a team-oriented environment.
    • Eagerness to collaborate and contribute positively to the team's objectives.

    We'd Love If You Also Have These:

    • Keen attention to detail and a commitment to understanding the broader project objectives.
    • Ability to remain calm and focused in a fast-paced environment, with a willingness to take on new challenges.
    • Enthusiasm for learning and adapting to new tools and technologies.
    • A collaborative mindset and the ability to work effectively within a team.
    • Exposure to or interest in learning about ticketing systems and reports


    Join our team and embark on an exciting journey contributing to the success of the On Location Olympic & Paralympic project, while gaining valuable experience and growing your career in event hospitality.

    Travel:

    Must be adaptable with work and travel schedule and be available to travel for work which may include extended work hours during nights, weekends, and holidays. International travel may be required. Expected travel may range from 5-10% annually and typically specific to event operations as needed to support the business.

    How we work:

    Endeavor is at the center of sports, media, entertainment, and fashion and is a largely relationship-based business. To foster an environment of collaboration, develop our future talent, and build on relationships across leadership, peers, and teams, we work from the office 4 days per week/in a remote capacity. We see immeasurable value internally and throughout the core of the businesses we support.

    Don't meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

    #LI-CA1

    Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world's diverse voices. Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

    Per local requirements and in the interest of transparency, the range shown below reflects the prevalent current hiring range for this position. Hiring pay rates are based on a number of factors, including location and may vary depending on job-related qualifications, knowledge, skills and experience. Endeavor strives to provide locally competitive rewards packages, which include base rate along with, as applicable, short- and long-term incentives, growth and developmental opportunities, and robust benefits, such as health care, retirement, vacation and other paid time off, and additional offerings.


    Hiring Range Minimum:

    $90,000 annually

    Hiring Range Maximum:

    $120,000 annually
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