- Timely and proper inspection, repair, maintenance, and installation of customer equipment in a manner that exceeds customer expectations and that is consistent with Rite-Hite's image as the industry leader in customer service.
- Develop and maintain good customer relations in a manner that exemplifies Rite-Hite's image and commitment to customer service.
- Compliance with all company policies and safety guidelines.
- Perform installation, inspection, service, and repair of equipment in the field in an expeditious manner while assuring the customer's needs are met and exceeded. This is mainly accomplished individually but may sometimes be accomplished in small teams.
- As skills and knowledge develop, guide other Service Technicians with less skills/knowledge through complex problems in the field. This may include training other Service Technicians in the proper field installation, service and repair of equipment and proper administrative procedures instilling Rite-Hite's commitment to customer service.
- Using the handheld devices (or paper backup forms if needed) accurately complete all necessary paperwork associated with field service, repair, and installation, including service tickets, timesheets, open job tracking form and safety analysis sheets.
- Maintain compliance with operation and communication standards as per the Field Service Technician Handbook.
- This position requires the operation of a service vehicle in compliance with DOT Driver Qualification standards, as well as truck-based cranes, forklifts, welders, torches, and power and hand tools.
- Follow all customer-specific requirements, policies, safety guidelines and directions on their work sites.
- Work closely with all other departments in the company, communicating and coordinating activities to efficiently maximize customer satisfaction.
- "Occasional (under 10% annually) domestic overnight travel may be required for training, supporting customers at other offices, etc. may be required."
- Other duties may be assigned.
- High school diploma or general education degree (GED); and
- One to five years' experience in repair and service of hydraulic, mechanical, and electrical equipment
- Service Technicians must have a valid driver's license
- Passing DOT medical exam
- Applicable driver qualification standards at all times.
- Ability to read and interpret documents such as safety rules, blueprints & schematics, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
-
Service technician: Telecommunications
1 week ago
NebulaTech Davidson, United StatesDavidson is looking for motivated employees for over 500 different professions. And that's all over Germany. Whether you're an experienced professional or just starting your career, we offer numerous entry and training opportunities. · We are currently looking for you as a Teleco ...
-
Customer Service Technician
1 week ago
Horizon Technologies Belle Meade, United StatesAbout Belle Meade: · With 1,400 employees at 27 locations and an annual turnover of 507 million euros, we are a leading trade and service company in the areas of sales, rental, and service of high-quality products and digital solutions. Our main suppliers include premium manufact ...
-
Service Technician
1 week ago
Camping World Nashville, United StatesCamping World Holdings, Inc., headquartered in Lincolnshire, IL, (together with its subsidiaries) is America's largest retailer of RVs and related products and services. Our vision is to build a long-term legacy business that makes RVing fun and easy, and our Camping World and Go ...
-
Field Service Technician
6 days ago
Stratham Circle Construction Brentwood, United StatesInstalling or upgrading equipment maintained by the company in various field locations · - working at height at or above 40 feet. · - Ability to pass a federal and state background check. · - Configuring hardware and software components after installation · - Performing routine m ...
-
Service Technician
6 days ago
Great Lakes Petroleum Nashville, United StatesJob Description · Job DescriptionDescription:The role of the Service Technician is to provide professional service and support for customers by performing field service installation, startup, repairs and maintenance of products as needed. · Primary Duties and Responsibilities · P ...
-
Service Technician
4 days ago
MJ Frick Company, Inc. Nashville, United StatesJob Description · Job DescriptionBenefits:Paid Holidays · 401(k) · 401(k) matching · Bonus based on performance · Company car · Company parties · Dental insurance · Free uniforms · Health insurance · Opportunity for advancement · Paid time off · Signing bonus · Training & develop ...
-
Service Technician
1 week ago
DXP Enterprises Nashville, United StatesJob Description · Job DescriptionDo you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the produ ...
-
Service Technician
1 week ago
Radiant Innovations Hendersonville, United StatesHendersonville Service Technician (m/f/d Winterbach Full-time We have been a leading manufacturer of door and gate air curtain systems for over 40 years. Our innovative products stand out for their attractive design and convincing quality. To strengthen our team, we are looking f ...
-
Service Technician
3 days ago
Gallery Residential Nashville, United StatesJob Description · Job DescriptionJob Title: Service Technician · Department: Maintenance · Reports To: Community Director and Service Director · FLSA Status: Non-ExemptPosition Summary: Performs technical and mechanical work that ensures the inside and external buildings, grounds ...
-
Service Technician
1 week ago
Phoenix Innovations Sumner, United StatesSumner 'Schleswig-Holstein Netz AG is the network operator responsible for delivering electricity and gas to 2.8 million people in Schleswig-Holstein. In addition, we offer technical services in the field of electricity and gas, such as the construction and operation of substatio ...
-
Service technician
1 week ago
FusionTech South Lebanon, United StatesSouth Lebanon Service Technician / Service Engineer (m/f/d) in Facade Construction · FULL-TIME · Füchtorfer Str. 60, 48336 Sassenberg, Germany · With professional experience · We offer: · an unlimited and secure job · a respectful and trusting work environment · intensive trainin ...
-
Service Technician
1 week ago
Sapphire Enterprises Pleasant View, United StatesWe are currently seeking a technician for our headquarters in Bremen and our branch in Hamburg. The ideal candidate will have experience in medical technology and electromechanical work, including assembly, maintenance, troubleshooting, and testing of equipment and components in ...
-
Swimming Pool Service Technician
4 days ago
Wrigley's Pool Co Brentwood, United StatesONLY Looking for the BEST pool technicians · TOP PAY for right individual · **Requirements**: · You must have a valid CA drivers license.. · Good listening skills and can take directions. You will need to learn and comprehend pool chemistry and equipment. · ability to lift 50 to ...
-
Boiler Service Technician
23 hours ago
Core Group Resources Nashville, United StatesJob Description · Core Group Resources is America's leading recruitment company. Founded by a service academy graduate who has offshore experience, Core Group Resources' expertise is unmatched in the marine offshore market, finance, IT, renewables, & non-profit for executive sear ...
-
Diesel Service Technician
1 week ago
MHC Kenworth Nashville, United StatesJob Title · Diesel Service Technician / Mechanic · Business Function · Service · Branch Name · MHC KENWORTH-NASHVILLE · Date · Address · 550 SPENCE LANE · City · Nashville · State · TN · Job Overview & Essential Functions · Murphy-Hoffman Company, LLC is North America's largest K ...
-
Service Desk Technician
1 week ago
Brooksource Nashville, United StatesService Desk Technician · Ongoing Contract · We are hiring entry level IT support technicians to support our client. This individual will be responsible for fielding calls directly from 52 different agencies and supporting a customer base of 45,000 end users. They will be requi ...
-
HVAC Service Technician
1 week ago
Pioneer Heating, Cooling, & Plumbing Nashville, United StatesOverview: · Pioneer Heating, Cooling, Plumbing & Electrical is searching for the best Residential HVAC Service Technician in the area. If you want to trade doubt for direction and find a place to focus on your career, come join our top-tier team You'll benefit from uncapped sala ...
-
Security Service Technician
6 days ago
Johnson Controls International Nashville, United StatesBe part of the future · We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we'll give you the space and opportunities to grow and su ...
-
Electrical Service Technician
1 week ago
Feyen Zylstra Nashville, United StatesFeyen Zylstra is a team of hardworking doers and thinkers proud to use our brains and brawn to solve the complex problems associated with the design, installation, and maintenance of electrical and low voltage systems. We tend to work in industries like healthcare, industrial man ...
-
HVAC Service Technician
1 week ago
Roscoe Brown Inc Nashville, TN, United StatesRoscoe Brown Inc. has been in business in Middle Tennessee since 1940. For over 80 years we have been dedicated to employee success. We are HIRING IMMEDIATELY for skilled HVAC Residential Service Technicians · The ideal HVAC Residential Service Technician: · Ability to successful ...
Service Technician 1 - Nashville, United States - Rite-Hite
Description
Service Technician 1
Arbon Equipment – A Rite-Hite Company is the global leader in the manufacture and distribution of industrial loading dock and door equipment. Our innovative products and world class sales organization ensure solid, consistent growth, both for our company and our staff. We are always looking ahead to develop innovative new products and services to improve our customers' safety, security, and productivity. We are currently seeking a Service Technician in the Nashville, TN area.
This position is responsible for installing, inspecting, servicing/repairing equipment in the field while promoting and maintaining an image consistent with Rite-Hite's philosophy towards professionalism and customer service. Service Technicians begin at Level 1 and, as their certified skills grow, move through the different levels following the Arbon Skills Assessment Pay Program (ASAPP). However, the job responsibilities remain the same throughout.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
EDUCATION and/or EXPERIENCE
The successful individual will possess:
KNOWLEDGE / SKILL REQUIREMENTS
The ideal individual will demonstrate:
We Offer:
Arbon Equipment – A Rite-Hite Company provides competitive compensation ($20-$35/hour based on experience) and a comprehensive benefits package with medical, dental, and vision coverage along with life and paid medical leave. We also provide a retirement savings plan that combines 401(K) with company match and profit sharing. Paid holidays, vacation, and up to five paid personal/sick days per year round out the package. Interested applicants, please email:
Rite-Hite is an Equal Opportunity/Affirmative Action employer offering a drug free workplace for our customers and employees.