- Bilingual Nepali/ English speakingThe Engagement Specialist is the first impression members receive of CareBridge's mission and 24/7 telehealth services program.
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CareBridge Health Dallas, United StatesJob Description · Job Description · Engagement Specialist--Bilingual Nepali/ · English speaking · The Engagement Specialist is the first impression members receive of CareBridge's mission and 24/7 telehealth services program. Working in a fast-paced environment, this team memb ...
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CareBridge Health Dallas, United StatesJob Description · Job DescriptionEngagement Specialist--Bilingual Nepali/English speaking · The Engagement Specialist is the first impression members receive of CareBridge's mission and 24/7 telehealth services program. Working in a fast-paced environment, this team member is res ...
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Activ8 Recruitment & Solutions Irving, United StatesA global food distribution company located in the Dallas-Ft. Worth area of Irving, TX is currently seeking a Bilingual (Japanese / English) Sales Representative to join their organization. This is a full-time, direct hire opportunity. Entry-level candidates and new graduates are ...
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CEC Companies Irving, United StatesJob Details · Job Location · CEC Facilities Group Irving Office - Irving, TX · Job Category · Human Resources · Description · CEC is committed to hiring people with passion, talent, a collaborative spirit, and a drive to succeed both individually and as a team. With offices ...
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SiteOne Landscape Supply Plano, United StatesCompany Overview · SiteOne associates are customer obsessed, always safe, continuously improving, and having fun Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we are c ...
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SiteOne Landscape Supply Rockwall, United StatesCompany Overview: · SiteOne associates are customer obsessed, always safe, continuously improving, and having fun Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we are ...
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NovaTech Solutions Dallas, United StatesPhorms Education represents a vibrant, diverse educational network with bilingual German-English kindergartens and schools, as well as a teacher training academy and two international schools in private sponsorship. With passion, we create a contemporary learning and living space ...
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Likewize Southlake, United StatesJob Description: · Likewize is searching for Spanish-English Bilingual Customer Support Representatives to join our team at our global Headquarters in Southlake, Texas. · In this role, you will assist customers by explaining insurance program details, troubleshooting issues dur ...
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Prestige Staffing Plano, United StatesSummary: · This HR Supervisor under the direction of the Manager, is responsible for the day-to-day HR operations, including benefit administration, on/off boarding, payroll, employee relations, and visa administration for the Company. This position supervises HR administrative ...
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Snelling Lewisville, United StatesBilingual (English/Spanish) Warehouse Manager needed in Coppell, TX · (import distributor of consumer electronics) · Direct Hire Position · Monday to Friday (Occasional Saturday) · Work Hours: Between 8am to 6pm · $65,000 to $75,000 annually (DOE) · Responsibilities: · Lead a te ...
Engagement Specialist- Bilingual Nepali/English - Dallas, United States - CareBridge Health
Description
Job Description Job Description Engagement SpecialistResponsibilities:
Perform telephonic outreach, and potentially outreach through other channels, to eligible members receiving home and community-based servicesAnswer calls from and make calls to members, direct support professionals, caregivers, and family members in order to schedule them for their initial appointmentApply appropriate engagement tactics to drive higher engagement and a good understanding of the 24/7 program value propositionIdentify, document, and resolve member concerns to ensure interest and participating in the programUse multiple systems to track and record participant information using clear and concise notesWork collaboratively with clinical staff, social workers, and pharmacists to ensure CareBridge members receive individualized and timely care Monitor, label, and distribute faxes related to participant medical recordsMaintain excellent punctuality and attendance during work hours and schedule adherenceManage large amounts of inbound and outbound inquiries and document all interactionsMeet personal/team metricsOther duties as assignedQualifications:High school diploma required or comparable work experienceBilingual Nepali/English3+ years' experience in customer serviceInterest in helping vulnerable populationsExperience delivering persuasive messagingExpertise in phone etiquetteA warm, engaging personality with the ability to connect with individuals telephonicallySolution-oriented and a creative problem solverInspires a positive and collaborative work environmentAbility to work in a metric and goal-oriented environmentExperience with conflict resolution, defusing, and de-escalating upset callersCalm, unhurried approach that inspires confidenceHighly organized and pays attention to detailSelf-starter with a propensity to follow-up and follow-throughPrevious experience using electronic medical/health records systems, Outlook, and Microsoft Office SuiteThose who thrive at CareBridge tend to possess these qualities:An entrepreneurial spiritA tenacious self-starterFlexible and adaptable to a constantly changing workloadMust enjoy working in a fast-paced environmentA sense of humor and a down-to-earth natureExhibits a 'Speed of Trust' demeanorA drive to assist the member by going above and beyond to simplify their experience
Employment Type:
Full-TimeLocation: Nashville, TN or Remote#J-18808-Ljbffr
