- Perform telephonic outreach, and potentially outreach through other channels, to eligible members receiving home and community-based services
- Answer calls from and make calls to members, direct support professionals, caregivers, and family members in order to schedule them for their initial appointment
- Apply appropriate engagement tactics to drive higher engagement and a good understanding of the 24/7 program value proposition
- Identify, document, and resolve member concerns to ensure interest and participating in the program
- Use multiple systems to track and record participant information using clear and concise notes
- Work collaboratively with clinical staff, social workers, and pharmacists to ensure CareBridge members receive individualized and timely care Monitor, label, and distribute faxes related to participant medical records
- Maintain excellent punctuality and attendance during work hours and schedule adherence
- Manage large amounts of inbound and outbound inquiries and document all interactions
- Meet personal/team metrics
- Other duties as assigned
- High school diploma required or comparable work experience
- Bilingual Nepali/English
- 3+ years' experience in customer service
- Interest in helping vulnerable populations
- Experience delivering persuasive messaging
- Expertise in phone etiquette
- A warm, engaging personality with the ability to connect with individuals telephonically
- Solution-oriented and a creative problem solver
- Inspires a positive and collaborative work environment
- Ability to work in a metric and goal-oriented environment
- Experience with conflict resolution, defusing, and de-escalating upset callers
- Calm, unhurried approach that inspires confidence
- Highly organized and pays attention to detail
- Self-starter with a propensity to follow-up and follow-through
- Previous experience using electronic medical/health records systems, Outlook, and Microsoft Office Suite
- An entrepreneurial spirit
- A tenacious self-starter
- Flexible and adaptable to a constantly changing workload
- Must enjoy working in a fast-paced environment
- A sense of humor and a down-to-earth nature
- Exhibits a "Speed of Trust" demeanor
- A drive to assist the member by going above and beyond to simplify their experience
-
CareBridge Health Dallas, United StatesJob Description Job Description Engagement Specialist--Bilingual Nepali/ English speakingThe Engagement Specialist is the first impression members receive of CareBridge's mission and 24/7 telehealth services program. Working in a fast-paced environment, this team member is respon ...
-
CareBridge Health Dallas, United StatesJob Description · Job Description · Engagement Specialist--Bilingual Nepali/ · English speaking · The Engagement Specialist is the first impression members receive of CareBridge's mission and 24/7 telehealth services program. Working in a fast-paced environment, this team memb ...
-
Caregiver - $500 Sign On
2 weeks ago
Honor Dallas, United States Full time· Our caregivers are Care Professionals. They provide an invaluable service to aging adults. We encourage our Care Professionals to foster genuine relationships with the seniors in our community while providing compassionate care to help keep clients healthy, safe, and happy at ...
-
500 SIGN ON BONUS Housekeeper
1 week ago
Aston Gardens Dallas, United States Full time** Discovery Senior Living** · ** $500 SIGN ON BONUS Housekeeper - Full Time 8A-4P** · Dallas, TX 75225 · **********************$500 SIGN ON BONUS********************** · **Discover your Purpose** · Caruth Haven Court Assisted Living and Memory Care , a Discovery Senior Livi ...
-
500 SIGN ON BONUS Server
1 week ago
Aston Gardens Dallas, United States** Discovery Senior Living** · ** $500 SIGN ON BONUS Server - Temporary/Full Time/Part Time Available** · Dallas, TX 75225 · *****************$500 SIGN ON BONUS***************** · **Discover your Purpose** · Caruth Haven Court Assisted Living and Memory Care , a Discovery Se ...
-
Neiman Marcus Dallas, United StatesNeiman Marcus Group Four luxury retailers Neiman Marcus, Bergdorf Goodman, Last Call and Horchow make up the Neiman Marcus Group. For over a century, we have continually transformed and elevated the luxury shopping experience, offering the finest in fashion, shoes, handbags, jewe ...
-
Cook - $500 sign on
3 days ago
Morada Cedar Hill Cedar Hill, United StatesJob Description · Job DescriptionDiscovery Senior Living is now the 9th largest senior housing operator with the addition of our new division in Texas – Morada Senior Living. We have tremendous opportunities for proven leaders to join in our success. · Morada Senior Living is loo ...
-
Cook - $500 sign on
20 hours ago
Morada Senior Living Cedar Hill, United StatesMorada Senior Living - JobID: [Kitchen Staff / Grill Cook / Line Cook] As a Cook at Morada Senior Living, you'll: Prepare hot and cold menu items which requires working on the grill, saut station, salad-bar and on the service line; Ensure the proper preparation, portioning and se ...
-
Central Division Ferrous Marketing Manager
4 days ago
Commercial Metals Company Dallas, United States**it's what's inside that counts** · **________________**: · There's more to CMC than our steel products and the buildings, structures, and roads they go into. At CMC, it's the people inside our recycling centers, fabrication plants, steel mills and offices that make us who we ar ...
-
Regional Procurement Director
4 days ago
Ash Grove Cement Company Dallas, United StatesJob ID: 493063 · Ash Grove Cement, a CRH company, provides portland and masonry cements to help build the foundation and infrastructure for the world around us. We ship millions of tons of cement from our plants and network of terminals located across North America. When you work ...
-
Senior Accountant 100% Remote
2 hours ago
BooksTime, Inc. Dallas, United StatesThis is a remote position. · Are you looking for: · Flexible hours; · 100% remote work; · Friendly colleagues, and · Endless learning opportunities? · Would you be great at: · Building relationships with clients, and · Supervising bookkeeping for small businesses? · If so, this o ...
-
Speech Language Pathologist
2 days ago
Thrive Skilled Pediatric Care LLC DALLAS, United StatesWeekly pay and up to 80 hours of PTO per year · SIGN ON BONUS OFFERED · Come grow with us Pediatric therapy in the home offers flexibility and fulfillment. · Thrive Skilled Pediatric Care, one of the leading and well-respected providers of pediatric home health care in 10 states, ...
-
Speech Language Pathologist
6 hours ago
Thrive Skilled Pediatric Care LLC DALLAS, United StatesNEW GRADS WELCOME SIGN ON BONUS OFFERED. · Come grow with us Pediatric therapy in the home offers flexibility and fulfillment. · Thrive Skilled Pediatric Care, one of the leading and well-respected providers of pediatric home health care in 10 states, is hiring Speech Language Pa ...
-
Speech Language Pathologist
1 week ago
Thrive Skilled Pediatric Care LLC Dallas, United States Direct HireExperienced feeding SLP needed to take over full time caseload. · $2000 SIGN ON BONUS OFFERED · Come grow with us Pediatric therapy in the home offers flexibility and fulfillment. · Thrive Skilled Pediatric Care, one of the leading and well-respected providers of pediatric home h ...
-
Bilingual Medical Assistant Traveler
4 days ago
HRMD/Texas Pain Physicians Dallas, TX, United States Full timeThe Medical Assistant assists the Physician and nursing staff with documenting the patient encounter into the EMR. They also function to perform various patient care tasks, and exhibit teamwork characteristics with Physicians and other staff. The Medical Assistant is responsible ...
-
Flagger
1 week ago
Traffic Plan Midlothian, United States**Traffic Plan is Hiring Immediately for Flaggers** · **Traffic Plan seeks Full Time Flaggers for traffic control. No experience required** · **Must have a valid driver's license and reliable vehicle.** · **Richmond Flaggers who sign on in March & April 2024 will receive a $3,000 ...
-
Maintenance Engineer
4 days ago
Marriott International, Inc Dallas, TX, United StatesAdditional Information $500 Sign On Bonus · Job Number · Job Category Engineering & Facilities · Location The Ritz-Carlton Dallas, 2121 McKinney Avenue, Dallas, Texas, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Manage ...
-
Overnight Field Representative Needed ASAP
1 week ago
CJS Global Dallas, United StatesJob Description · Job DescriptionAccount Representative Needed · **Bi-lingual English / Spanish · We are growing at CJS Global and we are in need of an Account Representative for the Dallas area. · At CJS Global we currently service over 500 restaurants and hospitality groups thr ...
-
Maintenance Technician
1 week ago
Monroe Group Ltd. Dallas, United StatesJob Type Full-timeDescriptionMaintenance Technician at Peoples El Shaddai Apartments$500 Sign on Bonus $1,500 Retention Bonus AvailableMonroe Group is looking for a Maintenance Technician to join our teamSummary: Under the supervision and direction of the Community Manager, this ...
-
Class A Mentor for New Student Drivers
5 days ago
DLM Pro Dallas, United StatesJob Description · Job DescriptionDue to growth and demand, we've got too many new student drivers needing Training and experience We're seeking drivers with clean MRV and tractor-trailer experience to teach our new generation of Drivers. Driver trainer need at least 6 months Clas ...
Engagement Specialist- Bilingual Nepali/English-$500 Sign on - Dallas, United States - CareBridge Health
Description
Job Description
Job DescriptionEngagement Specialist--Bilingual Nepali/English speaking
The Engagement Specialist is the first impression members receive of CareBridge's mission and 24/7 telehealth services program. Working in a fast-paced environment, this team member is responsible for providing excellent customer service while encouraging members to opt-in and utilize this benefit.
Responsibilities:
Qualifications:
Those who thrive at CareBridge tend to possess these qualities:
Employment Type: Full-Time
Location: Nashville, TN or Remote