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    Office and Project Installation Manager - Fort Lauderdale, United States - Bath Planet

    Bath Planet
    Bath Planet Fort Lauderdale, United States

    3 weeks ago

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    Description


    Creating a fresh solution to bath remodeling, Bath Planet of South East Florida offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs.

    Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products.

    Primary Purpose & Function America's number one growing Acrylic Bath System Company, Bath Planet is seeking a Production Manager/Installation Manager in our South East Florida market.

    We offer a very competitive compensation package.
    The Office ManagerEsures that administrative matters within Bath Planet of South East Florida are carried out smoothly.

    Taking direction from leadership, the Office Manager interfaces with all aspects of the business - with finance, human resources, operations, sales, marketing and the owner.

    The Office Manager coordinates office activities and operations to secure efficiency and compliance to company policies.

    Operating in a fast-paced office environment, this individual possesses exemplary interpersonal skills allowing for satisfactory resolution on a multitude of administrative matters.


    Essential Functions:
    Assist in the creation and maintenance of Bath Planet of South East Florida's social media strategy.
    Assist in coordinating company events and functions.
    Compile monthly sales sheet and ensure all tax charged is correctManage labor spreadsheets and employee and installers hours.
    Addressing follow-up phone calls and emails from installs.
    Process monthly salesperson commissions.
    All tracking and bookkeeping through QuickBooks.
    Manage incoming and outgoing mail (e.g., USPS, UPS, FedEx).Manage sub-contractors' insurance - liability and workers compensation coverage.
    Order office supplies.
    Assist ownership whenever necessary.


    Competencies Required:
    Outstanding communication and interpersonal abilities.
    Excellent organizational and leadership capabilities.
    Attention to detail.
    Self-starter.
    Excellent time management skills.
    Flexible in approach with others.
    Steady and patient work style.
    Above average mathematical skills.


    Work Environment:
    This position operates in a professional work environment. This position routinely uses standard office equipment such as computers and smartphones.
    Production / Project / Installation ManagerJob ResponsibilitiesTwo years' experience in acrylic bath systems is a requirement.

    Participate in Hiring & TrainingReview time sheetsReview job dutiesManage the installation teamEnsure they meet their accountabilitiesMaintain 100% customer satisfaction100% Positive feedback from customers on installersContact customers 1 week after install for satisfaction reviewContact customers on a weekly basis to keep them informed of the production timeline.

    Request customer for referrals, or remind them of programPlanning/Schedule all installationsReview contracts with Sale team prior to orderingOrder all productsComplete permits if requiredManage relationships with vendorsManage incoming products and warehouseUpcoming installs:

    Placing all material ordersSetting install schedulesQuality control & install trainingPrepare customer folderPrepare/gather product together for installersMaintain customer folders and production in our CRMAssist Installers issues during installationCollect Installers Time sheets, Receipts for payrollCollect from installers completion certificates and money collectedMaintain calendar and update with installs scheduled.

    (Google)

    Maintain calendar for installers requested off daysCoordinate all warranty and service callsReview your job cost to determine recommendations for improvementComplete analysis on root cause of service callsReview information with Owners and what next steps areTake appropriate action to resolveWages:
    Based on experience and discussed during interview/hire
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