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    Office and Project Installation Manager - Hollywood, United States - Bath Planet

    Bath Planet
    Bath Planet Hollywood, United States

    4 days ago

    Default job background
    Description
    Creating a fresh solution to bath remodeling, Bath Planet

    of South East Florida

    offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs.

    Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products.

    Primary Purpose & Function

    America's number one growing Acrylic Bath System Company, Bath Planet is seeking a Production Manager/Installation Managerin our South East Florida market.

    We offer a very competitive compensation package.

    The Office Manager

    Esures that administrative matters within Bath Planet of South East Florida are carried out smoothly.

    Taking direction from leadership, the Office Manager interfaces with all aspects of the business - with finance, human resources, operations, sales, marketing and the owner.

    The Office Manager coordinates office activities and operations to secure efficiency and compliance to company policies.

    Operating in a fast-paced office environment, this individual possesses exemplary interpersonal skills allowing for satisfactory resolution on a multitude of administrative matters.


    Essential Functions:
    Assist in the creation and maintenance of Bath Planet of South East Florida's social media strategy.
    Assist in coordinating company events and functions.
    Compile monthly sales sheet and ensure all tax charged is correct
    Manage labor spreadsheets and employee and installers hours.
    Addressing follow-up phone calls and emails from installs.
    Process monthly salesperson commissions.
    All tracking and bookkeeping through QuickBooks.
    Manage incoming and outgoing mail (e.g., USPS, UPS, FedEx).
    Manage sub-contractors' insurance - liability and workers compensation coverage.
    Order office supplies.
    Assist ownership whenever necessary.

    Competencies Required:
    Outstanding communication and interpersonal abilities.
    Excellent organizational and leadership capabilities.
    Attention to detail.
    Self-starter.
    Excellent time management skills.
    Flexible in approach with others.
    Steady and patient work style.
    Above average mathematical skills.

    Work Environment:
    This position operates in a professional work environment. This position routinely uses standard office equipment such as computers and smartphones.
    Production / Project / InstallationManager

    JobResponsibilities
    Two years' experience in acrylic bath systems is a requirement.
    Participate in Hiring & Training
    Review time sheets
    Review job duties
    Manage the installation team
    Ensure they meet their accountabilities
    Maintain 100% customer satisfaction
    100% Positive feedback from customers on installers
    Contact customers 1 week after install for satisfactionreview
    Contact customers on a weekly basis to keep them informed of the production timeline.
    Request customer for referrals, or remind them of program
    Planning/Schedule all installations
    Review contracts with Sale team prior to ordering
    Order all products
    Complete permits if required
    Manage relationships with vendors
    Manage incoming products and warehouse

    Upcoming installs:
    Placing all material orders
    Setting install schedules
    Quality control & install training
    Prepare customer folder
    Prepare/gather product together for installers
    Maintain customer folders and production in our CRM
    Assist Installers issues during installation
    Collect Installers Time sheets, Receipts for payroll
    Collect from installers completion certificates and money collected
    Maintain calendar and update with installs scheduled. (Google)
    Maintain calendar for installers requested off days
    Coordinate all warranty and service calls
    Review your job cost to determine recommendations for improvement
    Complete analysis on root cause of service calls
    Review information with Owners and what next steps are
    Take appropriate action to resolve

    Wages:
    Based on experience and discussed during interview/hire

    #J-18808-Ljbffr
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