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Patient Care Coordinator - Atlanta, United States - Emory Healthcare/Emory University
Description
OverviewAt Emory Healthcare, we integrate science and caring to change the face of health care.
Our team members are courageous individuals who are willing to challenge the status quo and help find solutions to complex problems.
We're empowered to influence change for, and with, our patients, their families, the community and each other.
As one of the leading academic medical systems, we're eager to share what we learn with hospitals around the country, and the world.
We've got the backing, knowledge, experience and permission to lead the way in developing new and better approaches to preventing and treating disease, and our patients get treatments years before anyone else.
We're defining a new standard of care for humankind. Are YOU ready to join us?Description
JOB DESCRIPTION:
Register and schedules appointments for new and established patients and serves as the primary point of care for these patients and their families.
Additional duties may include:
scheduling imaging and procedures within their local clinic
Scheduling ancillary appointments
Completing patient data forms
Coordinating provider referrals
Retrieving medical records
Completes precertification authorizations as required.
MINIMUM QUALIFICATIONS:
Preferred high school diploma or GED.
12 months of customer service experience or 6 months of healthcare experience in a similar role is required.
A bachelor's degree or enrolled in a bachelor's program will be considered in lieu of experience.
A successful candidate will possess the following competencies and skills: Ability to provide a high level of customer service; Excellent communication skills, both verbal and written; Ability to work in a team environment; Time management skills; Empathy for others.
Salary:
$16.80-$27.70/hour
The grade and salary of the position are based on specific criteria met within the qualifications of relevant experience, skills, performance and internal equity.
Additional Details
PHYSICAL REQUIREMENTS (Medium): 20-50 lbs; 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 50 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS:
Factors affecting environment conditions may vary depending on the assigned work area and tasks.
Environmental exposures include, but are not limited to:
Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required.
Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.Connect With Us
Connect with us for general consideration
Division Emory Univ Hosp-Midtown
Campus Location Atlanta, GA, 30308
Campus Location US-GA-Atlanta
Department EHM Arrhythmia Center
Job Type Regular Full-Time
Job Number 128934
Job Category Clinical & Nursing Support
Schedule 8:30a-5p
Standard Hours 32 Hours
Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions.
Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.
