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Software Engineer I, Site Reliability Engineering - Hunt Valley, United States - Travelers Insurance
Description
Who Are We?Taking care of our customers, our communities and each other. That's the Travelers Promise.
By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years.
Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.Job Category
Technology
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country.
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.Salary Range
$91, $150,300.00
Target Openings
1
What Is the Opportunity?
Travelers is seeking a Software Engineer I with a focus on Site Reliability Engineering to join our organization as we grow and transform our Technology landscape.
Individual will complete intermediate end to end engineering tasks for specific system assignments including developing, analyzing, configuring, testing, debugging, troubleshooting, documenting, health monitoring/alerting, and implementing based on user or system design specifications, as well as participating in troubleshooting, conducting impact analysis and escalating appropriately.
Specific to the Site Reliability Engineering role, individual will support the effort to establish and refine engineering reliability targets, manage the measurement, remediation, and refinement of toil management within the engineering process and drive observability strategy.
Perform analysis, design, development, and configuration functions as well as define technical requirements for assignments of intermediate complexity.
Participate with team to perform analysis, assessment and resolution for defects and incidents of intermediate complexity and escalate appropriately.
Encourage collaboration between delivery and production operation teams, especially quality and site reliability strategy and outcomes.
Define and measure the target reliability of the key systems in the organization across a defined set of Service Level Indicators and Service Level Objectives.
Measure engineering and operational toil, refine, and complete toil remediation work including simplification and automation.
Work with delivery and production operations teams solve to complex quality, engineering, and operational problems.
Support resolution efforts for critical, high impact problems, defects, and incidents.
Work within guidelines set by team to independently tackle well-scoped problems.
Seek opportunities to expand technical knowledge and capabilities.
Perform other duties as assigned.
What Will Our Ideal Candidate Have?
Three years of programming/development experience preferred.
Looking for someone who has experience with Site Reliability/Software Engineering.
Looking for someone who has experience with Observability Tools (Dynatrace/OpenTelemetry/Grafana).
Looking for someone who has experience with CI/CD Pipelines.
Looking for someone who has experience with AWS Cloud.
Delivery - Intermediate delivery skills including the ability to deliver work at a steady, predictable pace to achieve commitments, decompose work assignments into small batch releases and contribute to tradeoff and negotiation discussions.
Domain Expertise - Demonstrated track record of domain expertise including the ability to understand technical concepts necessary to do the job effectively, demonstrate willingness, cooperation, and concern for business issues and possess in-depth knowledge of immediate systems worked on.
Problem Solving - Proven problem solving skills including debugging skills, allowing you to determine source of issues in unfamiliar code or systems and the ability to recognize and solve repetitive problems rather than working around them, recognize mistakes using them as learning opportunities and break down large problems into smaller, more manageable ones.
Communication - Strong communication skills with the ability to clearly and concisely interact with team members, document work in a clear, easy to follow manner, collaborate well with team members, take in well- scoped requirements and ask the right questions to ensure clarification, seek out and receive constructive criticism well and listen when others are speaking.
What is a Must Have?
Bachelor's degree or its equivalent in work experience.
One year of programming/development experience.
What Is in It for You?
Health Insurance:
Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
Retirement:
Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum.
If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.Paid Time Off:
Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program:
The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals.
In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs.
Through Life Balance, you're eligible for five free counseling sessions with a licensed therapist.Volunteer Encouragement:
We have a deep commitment to the communities we serve and encourage our employees to get involved.
Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment PracticesTravelers is an equal opportunity employer.
We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve.
We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
