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    Branch Manager - Olympia, United States - Pierce County Library

    Pierce County Library
    Pierce County Library Olympia, United States

    4 weeks ago

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    Description

    Branch Manager - Lakewood
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    Managerial and Administrative
    Lakewood,


    WA

    ID:
    Full-Time/Regular

    Branch Manager - Lakewood

    Pierce County Library System
    Join a Library engaged in a community-driven facilities and services planning process and help create and deliver an innovative and exciting future to the residents of the beautiful

    Pacific Northwest.

    This leadership opportunities provides oversight to support our largest branch in the community of Lakewood, and supervisory support to community branches in Tillicum and Steilacoom.

    The Lakewood Library is located in the second largest city in Pierce County, adjacent to Joint Base Lewis-McChord, and is a vibrant and diverse community.

    This position sits on the library's Leadership Team, helping guide the library's mission, strategy and work plan development.

    Leadership position responsible for effectively managing operations and activities of an assigned library location, participates in system-wide planning and projects; actively engages the community and ensures service aligns with local residents' needs; oversees collection; interacts with and provides direct library services to customers.


    An ideal candidate will demonstrate:

    • Vision and understanding
    of library services with an eye to both the future and the contemporary needs of the

    community we serve;

    • Strong
    customer focus and excellent communication skills to collaborate with all levels inside the organization and within the diverse community we serve;

    • Strong
    and demonstrable commitment

    to building staff relationships;

    • Ability to develop strong community relationships and partnerships;
    • Superb leadership skills to support and develop staff across a region at multiple locations;
    • Experience in a collaborative system-wide project planning environment using project management, program development and evaluation principles;
    • Success in leading and implementing change and continual improvement principles;
    • Ability to develop and maintain effective working relationships with internal and external customers;
    • Understand and implement PCL strategic framework.

    Compensation
    Pierce County Library System offers a compensation program which recognizes qualifications and experience relevant to each position.

    The starting pay is established typically within the hiring range below based upon the experience of the individual hired into the role.

    Our compensation package also includes annual increases for each additional year of experience and tenure in the role, up to the maximum (current year maximum outlined in pay grade range below).

    Eligibility for overtime is exclusive to positions which are FLSA status non-exempt below.


    Pay Range: $87, ,938 annual


    FLSA Status: Exempt


    Position Status: Regular, Full Time (1.0 FTE)


    Union Status: Not Union Represented


    Closing Date:
    5:00 p.m. on January 27, 2022

    Requirements to be considered for this position: Please submit your resume and up to 4 additional attachments to display your knowledge, skills and abilities for consideration for this position
    no later than 5:00 p.m. on closing date (above). Submissions after the deadline will not be considered.

    Position Summary
    Manages, coordinates and facilitates branch operations or system-wide strategic initiative area of assignment.

    Leads the work of public services, circulation, branch collections, reference services, youth services, library programming, community relations, and building/facility management functions.

    Acts as managements principal in-house representative at the branches or with system-wide strategic initiatives in which they are assigned.

    Is an integral member of the management team in evaluating the delivery of services at the branch and service level, allocating personnel to the service delivery at the branch(es) and initiating building and service functions.

    Interacts with and provides direct library services to customers; develops and delivers library services and programming with a Librarian team; serves as a representative of the Library within the local community, government and Friends groupa as well as directs and facilitates other staff members engagement in the community.

    Develops and administers initiatives that align with the librarys strategic plan, in partnership with the Customer Experience leadership.

    Essential Functions
    *Class specifications are intended to provide a descriptive list of the range of duties performed by employee in the class. Specifications are not intended to reflect all duties performed within the job.

    • Ensures and prioritizes the delivery of high-quality, customer-focused services; assists in ensuring the Librarys services appropriately meet the needs of the community and provides safe and welcoming spaces.
    • Acts as principal representative at the assigned branch or strategic initiative assigned area for all functions; plans and coordinates branch operations through others for additional assigned branches or strategic plan initiatives.
    • Participates in the development, implementation, and administration of system-wide projects, plans, policies, and procedures; and assures the library meets specific goals.
    • Responsible for achieving public services goals, priorities, and levels of service that support the Librarys Strategic Plan. Consults with Library Management regarding how best to achieve goals, priorities and service and how best to allocate resources.
    • Analyzes service delivery and continuously scans for service improvements to ensure branch or initiative areas are achieving departmental and organizational goals.
    • Hires, trains, supervises, coaches, develops, engages, and evaluates the performance of assigned personnel; collaborates with cross-departmental staff on a wide variety of functions, and ensures staff compliance with Library and departmental policies, procedures, and service standards.
    • Works through others to manage and develop staff and supervisors in hiring, training, development, staff engagement, disciplinary action, performance evaluations and matters in relation to the Collective Bargaining Agreement.
    • Responsible for budget planning and ensures allocated resources are used effectively.
    • Serves as a member of Leadership Team to bring forward, discuss and make decisions in regards to PCLS projects, policies, priorities, resources, labor matters and budgets. Participates in strategic planning.
    • Oversees, coordinates and maintains community engagement and contact with agencies, community organizations, city/county representatives and businesses.
    • Oversees the maintenance and development of branch library collections in partnership with Collection Management; ensures collection materials appropriately meet the needs of customers.
    • Responds to inquiries and provides direct service to library customers; interprets and explains the Librarys policies to customers and staff; addresses and resolves customer complaints.
    • Instructs customers in the use of the Librarys equipment, computers, website, databases, and services. Performs reference and readers advisory services.
    • Plans, develops, and delivers library programming and presentations; promotes and educates the public regarding the Librarys services, programs, and materials.
    • Supports and provides guidance to Friends Groups of assigned branch libraries.
    • Develops professional Library staff in achieving outstanding services and programs for Pierce County communities.
    • Manages Library projects and programs in support of the librarys Strategic Plan.
    • Performs other duties as assigned or required.

    Additional Duties and Responsibilities for Initiative Managers

    • Develops and administers system-wide, strategic initiatives that align with the librarys priorities.
    • Directs the ongoing development and enhancement of the customers reading and learning experienc
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