Jobs
>
Olympia

    Branch Banking Manager - Olympia, WA, United States - Heritage Bank

    Default job background
    Description
    Base Salary Range Tier II

    $79, $99, $119,100.00 annual

    At Heritage Bank, we work hard, but also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy


    As part of our team you'll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy.

    Full-time team members receive a minimum of 10 paid vacation days annually* and eight hours of paid sick leave per month*, while also enjoying 11 paid holidays each calendar year, and an annual float day.

    *pro-rated from start date, and/or hours worked.

    Position Overview


    Heritage Bank has exciting opportunity to join our organization We are seeking a Branch Manager at our West Olympia Branch in Olympia, WA.


    The Branch Manageris responsible for the overall profitability and goal achievement of assigned branch by directing and executing sales and business development activities, meeting operational objectives, managing employee development and engagement through consistent coaching and performance management in accordance with the Heritage Bank Mission, Vision, and Values.

    This position is also responsible for building the Bank's presence in the communities served by the branch through prospecting and relationship development as well as active community involvement.

    The successful candidate will be able to:


    Lead and manage a retail branch to ensure that established production goals for deposits, fee income, loan production and other corporate goals, as assigned, are met or exceeded and customer service in the branch is conducted in accordance with the Heritage Bank Service Standards.

    Lead and manage sales for the branch including mentoring and training branch staff in using standard relationship selling techniques to grow existing relationships and gain new customer relationships.

    Proactively execute and lead business development efforts.

    Build and maintain professional working relationships with all lines of business to ensure customer relationship building is taking place through cross selling efforts and referrals.

    Develop, implement and monitor the annual and quarterly business plans, including sales goals, income, and expense strategies to ensure maximum profitability for the branch.

    Provide leadership in communicating the bank's overall strategy.

    Actively lead and train staff to ensure branch consistently adheres to all regulatory compliance standards, internal operational and credit controls and follows all operating policies and procedures.

    Ensure audit, security and compliance issues and/or concerns are addressed and resolved in a timely manner. Act as a liaison between branch and support departments.
    Develop skills of staff through goal-setting, coaching, problem resolution, delegation, training, counseling, and performance management.

    Resolve escalated customer questions and/or concerns in a timely manner to maintain optimal branch performance in service quality, accuracy, efficiency, and manage risk prudently.

    Make and approve policy and procedure exceptions within assigned limits.

    Work collaboratively with Retail Management and Human Resources to recommend staffing levels and approve personnel actions such as hiring, terminations, promotions, transfers, timely performance reviews and salary increases, in accordance with legal and acceptable Bank personnel practices.

    Maintain in-depth knowledge of all Bank's products and services. Ensure successful implementation of marketing and promotional programs in the branch. Take leadership in rolling out new products and services.

    Maintain a comprehensive knowledge of operational policies and procedures and thorough knowledge of federal and state laws/regulations pertaining to compliance, branch operations and consumer and small business lending.

    Represent the Bank in the local community through involvement in professional organizations, activities, and by attending civic and community group meetings and events.

    Monitor the physical appearance and condition of the branch and report needed improvements to the Facilities Department.
    Assist as back up for CSA and FSA positions, as needed.

    Maintain proficient knowledge of, and ensures bank activities are performed in compliance with, all state and federal banking laws and regulations applicable to areas of responsibility.

    Ensure Bank activities are performed in compliance with the Bank's Policies and Standards, in partnership with Enterprise Risk Management and other internal banking partners.

    Requirements:


    5+ years' recent experience in a retail banking branch environment and a minimum of two years in a direct leadership and management role – required.

    Retail sales experience serving consumers and small business clients – required.
    High School diploma or equivalent - required. Associates degree or higher in Business, Accounting and/or Finance – preferred.
    Equivalent combination of education and experience may be considered.
    Strong leadership and managerial skills are required to manage, motivate, and develop a team, and monitor workflow and schedules. Employee development, performance management, training and employee counseling skills are required.
    Ability to develop and manage income and expense budget(s).

    Advanced knowledge of all retail job functions, paying/receiving, operations, branch certifications and in-depth working knowledge of all retail products and services, consumer and small business lending, account and legal documentation.

    Thoroughly understands and applies principles, procedures, compliance requirements, state/federal regulations, and policies related to assigned area of oversight.

    Consistent sales and business development skills with the ability to identify customer needs and cross-sell the Bank's products and services with confidence.

    Strategic approach to problem solving and decision-making, with demonstrated ability to quickly focus on key issues and independently make decisions under pressure of time constraints.

    Strong analytical reasoning, attention to detail, organizational, data review and time management skills, with the ability to accurately manage multiple assignments, goals, reporting requests and staffing schedules, ensuring priorities are set and commitments and deadlines are met, with minimal direction and supervision.

    Unquestionable integrity in handling sensitive and confidential information required.

    Proficient PC experience using MS Office products (Word, Excel, Outlook) and working knowledge of financial services industry core processing and automated banking systems, i.e., Fiserv or equivalent, with the ability to learn and adapt to new technologies quickly.

    This position may require National Mortgage Licensing System and Registry (NMLS) registration under the terms of the SAFE Act of 2008.

    Continued employment in this position with Heritage Bank is contingent upon successful registration and annual re-registration thereafter.
    Valid driver's license, proof of insurance and reliable transportation, as regular travel may be required.

    Working Environment/Conditions:

    Climate controlled office environment.

    Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions and frequent interruptions during the day.

    Work requires willingness to work a flexible and/or rotating schedule. May be required to work Saturday's and or extended hours, as needed.
    May be exposed to potential risk and hazard - receives detailed instruction to minimize risk.

    Physical Demands/Effort:


    Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner and facsimile which often requires dexterity of hands and fingers with repetitive wrist and hand motion.

    Ability to stand or sit for extended periods of time and duration of shift. Ability to occasionally kneel, reach, bend, push, pull and carry.

    Work may involve the constant use of computer screens, reading of reports; typically sitting at a desk or table; intermittently standing, stooping, bending at the waist, climbing, kneeling or crouching to file materials.

    Occasional lifting to independently move, lift or transport money and coin, 25-50 lbs., or files and/or boxes 5-10 lbs.

    Heritage Bank is an Equal Opportunity Employer

    Salary Range Disclaimer

    The base salary range represents the min, mid and max of Heritage Bank's salary range for this position. Actual salaries will vary depending on factors including, but not limited to, qualifications, experience, and job performance.

    The range listed is just one component of Heritage Bank's total compensation package for full time and part time employees.

    Depending on position, other total compensation rewards may include, monthly, quarterly or annual incentive, and/or bonuses.


  • Heritage Bank Olympia, United States

    Base Salary Range Tier II · $79, $99, $119,100.00 annual · At Heritage Bank, we work hard, but also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy · As part of our team you'll enjoy a total rewards package, which ...


  • Heritage Bank San Francisco, United States Permanent

    Base Salary Range Tier II$79, - $99, - $119, annualAt Heritage Bank, we work hard, but also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happyAs part of our team you'll enjoy a total rewards package, which includes b ...


  • Heritage Bank Olympia, WA, United States

    At Heritage Bank, we work hard, but also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy · As part of our team you'll enjoy a total rewards package, which includes base salary based on the role, experience, and sk ...


  • Heritage Bank Gig Harbor, United States

    Base Salary Range Tier I · $72, $90, $108,270.00 annual · At Heritage Bank, we work hard, but also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy · As part of our team you'll enjoy a total rewards package, whi ...


  • Heritage Bank San Francisco, United States Permanent

    Base Salary Range Tier I$72, - $90, - $108, At Heritage Bank, we work hard, but also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happyAs part of our team you'll enjoy a total rewards package, which includes base sal ...


  • Key Bank Tacoma, United States

    Location: · 1101 Pacific Avenue - Tacoma, Washington 98402 · Job Description Preview · Job Summary · Serves as the Relationship Manager and Financial Advisor to clients with moderately complex needs, introducing a full range of core Business Banking products, differentiated c ...


  • Heritage Financial Gig Harbor, United States

    Base Salary Range Tier I · $72, $90, $108,270.00 annual · At Heritage Bank, we work hard, but also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy · As part of our team you'll enjoy a total rewards package, whi ...


  • Heritage Bank Gig Harbor, WA, United States

    Base Salary Range Tier I · $72, $90, $108,270.00annual · At Heritage Bank, we work hard, but also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy · As part of our team you'll enjoy a total rewards package, which i ...


  • Heritage Bank Gig Harbor, WA, United States

    At Heritage Bank, we work hard, but also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy · As part of our team you'll enjoy a total rewards package, which includes base salary based on the role, experience, and sk ...

  • Washington State Department of Revenue

    Excise Tax Examiner 2

    3 weeks ago


    Washington State Department of Revenue Tumwater, United States

    Description · The Department of Revenue's Audit division has an opportunity as an Excise Tax Examiner 2. If you thrive in a fast pace environment, are easily adaptable to fluctuating workloads, and find satisfaction in reaching common objectives, this is the position for you. Th ...


  • Wellpath Olympia, WA, United States

    Compensation Range: $ $41.1 / hour · You Matter: · • Make a difference every day in the lives of the underserved · • Join a mission driven organization with a people first culture · • Excellent career growth opportunities · Join us and find a career that supports: · • Caring for ...

  • Heritage Bank NW

    Assistant Manager

    3 weeks ago


    Heritage Bank NW Olympia, United States

    Heritage Bank has an exciting opportunity to join our organization We are seeking an Assistant Manager - Branch Banking at our Olympia Branch in Olympia, WA. The assistant manager - branch banking is responsible for the overall operational efficienc Assistant Manager, Banking, Ma ...


  • VitalSource Olympia, United States

    Top rated regional bank has an opening for a Manager of Collections in Mortgage. This position is responsible for following up on delinquent mortgage and home equity accounts. This is a full time, direct hire position with a fantastic regional bank w Mortgage, Collections, Manage ...

  • Heritage Financial Corporation

    Assistant Manager

    2 weeks ago


    Heritage Financial Corporation Olympia, United States

    Base Salary Range Tier III · $67, $81,350.00 annual · At Heritage Bank, we work hard, but also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy · As part of our team you'll enjoy a total rewards package, which incl ...


  • TD Bank Group Olympia, United States

    We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a desktop or laptop.**Store Customer Experience Coordinator (20hrs) Dupont Circle**344228BRRetail Banking Customer ServiceWashington , DCJanuary 18, 2022**Company ...


  • Thurston County olympia, United States Regular Full time Employee

    · SUMMARY OF DUTIES · Thurston County is seeking a highly motivated and qualified individual for the position of Quality Improvement Program Manager (QIM). · The incumbent, under direction supervision of the Emergency Services Director, is responsible for building a robust quali ...


  • Coastal Community Bank Olympia, United States

    Apply · Job Type · Full-time · Description · ABOUT US · Coastal Community Bank is a little bit of banking and a little bit of tech-ing. The people at Coastal don't just help people with their banking; they help reshape how banking technology allows and serves EVERYONE. We th ...


  • State of Washington Olympia, United States

    This recruitment is open to current Washington State Treasurer employees only* · The Office of the State Treasurer is looking for a candidate to serve as the Bankcard Services Coordinator for the state's Merchant Bankcard Services program. This position is directly responsible fo ...

  • BREAKING BOUNDARIES FOUNDATION

    Treasurer

    2 weeks ago


    BREAKING BOUNDARIES FOUNDATION Olympia, United States

    Job Posting: Treasurer – Breaking Boundaries Foundation · Position : Treasurer · Location : Bellevue, WA · Type : Volunteer · About Breaking Boundaries Foundation · The Breaking Boundaries Foundation is an energetic nonprofit organization based in Bellevue, WA, committed to trans ...

  • State of Washington

    Treasury Director

    2 weeks ago


    State of Washington Olympia, United States

    The ideal candidate will have exceptional skills in communicating, leadership, and adaptability, and will strive for continuous improvement. They will be proficient in critical thinking and pay close attention to detail, and ethical standards. They will demonstrate a unique abili ...