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    Quality Improvement Program Manager - olympia, United States - Thurston County

    Thurston County
    Thurston County olympia, United States

    1 month ago

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    Regular Full time Employee
    Description
    SUMMARY OF DUTIES
    Thurston County is looking for a highly motivated individual to fill the role of Quality Improvement Program Manager (QIM).The selected candidate will report to the Emergency Services Director and focus on establishing a robust quality management system for healthcare improvements. They will engage with stakeholders to ensure transparency and continuous enhancement of Thurston County Medic One system. Responsibilities include tracking quality metrics using statistical analysis methods and proven quality management techniques to drive meaningful change. The QIM will also oversee performance dashboards, metric tracking, and reporting to stakeholders and the county.

    Key responsibilities may include:
    • Collaborating with the leadership team to pinpoint key performance indicators and establish a statistical process control chart dashboard for monitoring performance;
    • Leading and executing performance improvement projects using improvement science principles to achieve tangible enhancements;
    • Working alongside Program Managers and Medic One IT staff on In-Vehicle Data System to research systems, conduct cost analysis, and provide purchase recommendations;
    • Participating in meetings, conferences, and staff committees to enhance data collection, analysis, and reporting;
    • Developing a comprehensive approach to cardiac arrest reviews and presenting improvement suggestions to Medic One staff for implementation.

    What we offer our employees:
    • Work-Life Balance: We prioritize the well-being of our staff by offering a rewarding public service experience tailored to individual lifestyles.
    • Plan for Your Future: Employees enjoy extensive benefits such as retirement plans, healthcare coverage, and pre-tax savings accounts for themselves and their families.
    • Paid Leave: Full-time regular employees receive 12 vacation days per year along with 11 paid holidays and 2 floating holidays.
    • Robust Training Program: Staff are encouraged to attend County-paid training sessions to advance their careers, acquire new skills, and stay updated on industry trends.
    • Flexible Work Schedules: Options include alternative schedules and remote work opportunities.

    Why you'll love it here

    Thurston County, nestled between Seattle and Portland in Western Washington, offers a perfect blend of outdoor activities and urban amenities. From boating and hiking to exploring the state capital city of Olympia, the region boasts a vibrant lifestyle.

    QUALIFICATIONS
    • Bachelor's degree in a related field;
    • Six (6) years of experience in public program and policy development, including working with elected officials;
    • Demonstrated competence in public policy development and administration;
    • Proficiency in supervising personnel, budgeting, and program implementation;
    • Current Washington State Driver's License;
    • Ability to use relevant software and computers effectively;
    • Specialized certification may be required based on the assignment.
    DESIRED SKILLS
    • Master's degree in healthcare administration, public health, or related field;
    • Two (2) years of supervisory experience;
    • Proficiency in Power BI, SQL, Tableau, or QI Macros;
    • Experience in data collection and analysis;
    • Familiarity with improvement science principles and IHI coursework;
    • Ability to create innovative programs;
    • Strong communication, leadership, and project management skills;
    • Excellent critical thinking and problem-solving abilities;
    • Effective relationship-building with stakeholders;
    • Capability to interpret and implement policies effectively.
    OTHER POSITION RELATED INFORMATION

    For inquiries regarding this role, contact Ben Miller-Todd.
    • Eligible for benefits;
    • Not represented by a Union;
    • Hybrid work schedule possible after initial 6 months;
    • Potential for hiring bonus, relocation allowance, and starting leave bank;
    • Required application materials: Application, Resume, Letter of Interest.

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