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    Collections Representative - St Cloud, United States - Jefferson Capital Systems

    Jefferson Capital Systems
    Jefferson Capital Systems St Cloud, United States

    3 weeks ago

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    Description

    ACCOUNT REPRESENTATIVE- INTERNAL RECOVERY

    $1,000 HIRING BONUS

    $20/hr. - Nonbilingual

    $21/hr. - Bilingual

    MONTHLY BONUS

    FLEXIBLE SCHEDULE - NO WEEKENDS

    FULL TIME AND PART TIME

    Looking to jump start your career? We are recruiting talented Spanish speaking people who enjoy helping other people in difficult situations. Are you a calm, upbeat and empathetic person? Do you thrive in an environment that is goal driven, bonus eligible and thinking outside of the box? If so, this position is for YOU As a Bilingual Spanish Account Representative for Internal Recovery, you will work as a team and an individual to work with consumers and arranging a payment arrangement for their charged off debt. Previous experience working in collections or in a call center environment is not necessary, but a nice benefit for this role.

    A DAY IN THE LIFE:

    • Interact directly with consumers, review account information, establish payment and document call results.
    • Maintain a professional and upbeat attitude, respectful to both consumers and teammates.
    • Contribute to team and personal performance goals, work independently and effectively as a team.
    • Apply listening, negotiating, organizational and problem-solving skills to maximize team performance.

    WHAT YOU BRING TO THE TABLE:

    Basic Qualifications:

    • High school diploma or GED required.
    • Ability to speak Spanish and English fluently.
    • Excellent verbal and written communication skills, ability to actively listen and negotiate as needed.
    • Basic computer skills, organizational and problem-solving skills
    • Possess a strong work ethic and can maintain the highest level of confidentiality.
    • Reliable and demonstrates the ability to consistently work the assigned schedule.

    Bonus Qualifications:

    • Collections and/or customer service experience (banking, telemarketing, sales)
    • Ability to handle conflict by remaining calm and de-escalating the situation.
    • Results oriented, goal driven and competitive, multi-tasking in fast paced environment.

    COMPENSATION/HOURS/SCHEDULE:

    • Full Time and Part Time positions available
    • Work hours can be: (8am - 4pm or 10am- 6pm or 10 hours x 4 days a week)
    • Flexible schedule (College Students, Single Parents)
    • Hourly range is $20-$21 hourly + BONUS OPPORTUNITIES.
    • Monthly Individual compliance bonus opportunities

    BENEFITS:

    • 3 weeks accrued Vacation (PTO) first year.
    • 8 paid Holidays annually.
    • Medical, Dental, Life and vision Insurances.
    • Short-term Disability & Long-term Disability Plans and 401(k) with company matching.

    Work Remotely No

    Job Types: Full-time, Part-time

    Pay: $20-$21 per hour PLUS BONUS OPPORTUNITIES

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee assistance program
    • Flexible spending account
    • Health insurance
    • Life insurance
    • Paid time off.
    • Parental leave
    • Tuition reimbursement
    • Vision insurance

    Physical setting:

    • Call center

    Schedule:

    • 8-hour shift or 10-hour shift
    • Part-time available
    • Day shift
    • Monday to Friday - NO WEEKENDS

    Supplemental pay types:

    • Monthly bonus

    Education:

    • High school or equivalent (Required)

    Work Location: One location

    Job Posted by ApplicantPro
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