Patient Service Representative - Monticello, United States - Kirby Medical Center
Description
Full-time, 40-hours per week Patient Service Representative at Kirby Medical Group working primarily at Monticello Orthopedics with the possibility to float between primary care in Monticello, Atwood, Cerro Gordo locations.
Provides front end patient and clinic support through insurance and demographic collection and verification, assists patients with documentation, performs appropriate appointment scheduling, documents patient-related phone calls in the EMR, and explains wait times and sets reasonable expectations for waiting patients.
Will greet and register patients, collect co-pays, reconcile petty cash, relay messages, schedule return appointments, refer to ancillary services, file and assist with various office tasks as directed.
Qualifications:
- Must be customer service focused.
- Computer skills a must.
- Excellent telephone skills required. Multitasking.
- Experience in a medical environment.
- Familiar with medical terminology preferred.
- Flexibility and willingness to do varied job assignments.
Benefits:
- 40 hours of PTO effective date of hire.
- Health, Dental, Vision and Life insurance effective date of hire.
- Generous 401(k) match effective after 90 days.
- Quality/Goal incentive annually.
- Free Wellness Program.
Benefits:
- 401(k)
- 401(k)
- Bereavement leave
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Free parking
- Health insurance
- Life insurance
- Onthejob training
- Opportunities for advancement
- Paid time off
- Parental leave
- Pet insurance
- Referral program
- Uniform allowance
- Vision insurance
- Wellness program
Healthcare setting:
- Clinic
Medical specialties:
- Orthopedics
- Primary Care
Schedule:
- Day shift
- Monday to Friday
- No weekends
Experience:
- Customer service: 1 year (preferred)
- Medical terminology: 1 year (preferred)
- Computer skills: 1 year (preferred)
Ability to Relocate:
- Monticello, IL: Relocate before starting work (required)
Work Location:
In person
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