- Has a commitment to exquisite service for our members that will lead to our ability to create a reasonable rate of return for our shareholders, a bright future for our dedicated bankers, and a leadership role for our bank in promoting the social, cultural, and economic well-being of our community.
- Embraces our hometown banking philosophy, where our family members, directors and employees are active volunteers, serving on numerous boards and donating their time and talents to local organizations.
- Opens new accounts and performs maintenance on existing accounts
- Interviews members to obtain information and matches members' needs to bank products
- Gathers data, accurately completes written documentation and inputs information into the bank's computer system
- Completes appropriate transaction tickets and takes them to the teller line for processing
- Promotes TowneBank as well as all related bank products
- Provides assistance to members in person and on the phone
- Follows the bank's security guidelines on a daily basis
- Assist on teller line as MSR/Teller as needed (See duties below)
- May perform other duties such as ordering supplies, reconciling accounts and assisting with audits
- Other duties as assigned
- Obeys all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA)
- Handles monetary transactions for members and enters them in the Bank's software programs and provides receipts
- Follows the Bank's security guidelines on a daily basis
- Stays abreast of the Bank's check cashing policies and procedures and Federal Laws to verify checks and cash and examine documents for essential elements
- Reviews member accounts in order to make appropriate decisions regarding the requested transaction
- Accurately keeps cash drawer in balance on a daily basis
- Promotes TowneBank and its products and services
- Provides exquisite service to members in person, on the phone or by email
- Displays a professional appearance and behavior
- Handles other branch duties as assigned
- Obeys all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA)
- Two years bank teller experience is highly desired
- Excellent customer service skills
- Strong telephone skills
- Ability to learn new processes effectively
- Ability to listen well and resolve member issues in a positive manner
- Able to multi-task on a daily basis
- Able to learn new product information and promote benefits to members
- Prior cash handling experience and/or six months bank teller experience is highly desired
- Basic computer skills including Outlook, Excel, Word and Bank software programs
- Flexibility to learn and grow as new systems or processes emerge
- Ability to keep cash drawer in balance on a daily basis
- Ability to accurately process monetary transactions in a timely fashion
- Proven ability to give our members excellent service in person, on the phone, and by email
- Ability to work as an integral team player
- Punctuality is a must
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Travel Team MSS/MSR - Suffolk, United States - TowneBank
Description
TowneBank has a culture that:
Travel Team Member Service Specialist:
Essential Responsibilities :
Travel Team Member Service Representative (Teller):
Essential Responsibilities:
Minimum Required Skills and Competencies :
Physically you can anticipate to:
• Sedentary physical activity performing non-strenuous daily activities of an administrative nature.
• Vision, hearing, speech, and manual dexterity sufficient to reach/handle items and work with fingers is required.
• Involves sitting, standing, stooping, bending, walking, lifting up pounds occasionally, exerting up to pounds of force, and eyestrain for extended periods of time.
• Not be substantially exposed to adverse environmental conditions.
Travel Team MSS/MSR professionals in Boston
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Isabella Morizio
Mechanical / Aerospace Engineering Student
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Jennie Leanues
Buyer & Product Manager