- Gain in-depth knowledge of Klein's sonar systems and related equipment (USBL, magnetometers, winches).
- Advise customers on choosing the most suitable sonar and supporting systems based on their specific survey needs.
- Assist the sales team with technical aspects of surveys, sonars, and system selection for proposals and tenders.
- Participate in offshore sonar testing alongside the engineering team.
- Troubleshoot technical problems and prepare reports on the performance of new and existing sonar technology.
- Conduct domestic and international customer demonstrations showcasing Klein's full range of sonar systems.
- Work with developers of unmanned underwater and surface vehicles (UUVs and USVs) to integrate Klein sonars as payloads.
- Collaborate with engineering and production teams to update technical product manuals.
- Develop marketing materials that effectively communicate the unique features and benefits of Klein's sonar systems, contributing to product differentiation and market growth.
- Bachelors degree in hydrography, geophysics, electrical engineering or relevant experience is required.
- Minimum of three years of experience as an offshore survey engineer/technical support position.
- Ability to work with technical staff and customers with varying experience levels.
- Experience with sonar and marine navigation equipment.
- Proficient with all standard electronic test equipment.
- Professionalism, with excellent communication skills, both written and verbal.
- Ability to work well in a fast-paced environment under tight deadlines.
- Strong problem solving and time management skills, a results-oriented work ethic, and ability to work alone with limited direct supervision.
- Healthcare Insurance provided: Health, Dental and Vision Plan
- Elective deductions for Flexible Spending
- Company Paid Life Insurance, Short and Long-Term Disability
- 401(k) Retirement Savings Plan with employer contribution
- Paid Vacation and Holidays
- 9/80 Work Schedule
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Sonar Application Engineer - Salem, United States - Klein Marine Systems Inc
Description
Who we are
Klein Marine Systems is the world's leading side scan sonar manufacturer and we are immensely proud of where we are and how we got here. We are currently undergoing a remarkable period of transformation, making now an incredibly exciting time to join our team. We are searching for dynamic, technically skilled individuals who are passionate about their work to join us in New Hampshire. In return, you will have the opportunity to be part of the world's leading side scan sonar enterprise: contributing to significant advancements in our technologies and operations.
Unleash your potential with a rewarding career
If you possess a visionary mindset, a knack for solving complex challenges, and a burning desire to make a genuine impact on the world, explore our job opportunities. Seize the opportunity to unleash your courage and contribute to a more connected, smarter, and brighter future.
Are you ready to join our exceptional team?
We are constantly seeking top talent in the fields of Engineering, Sales, Manufacturing Operations, Finance and Accounting, Technology, R&D, Marketing, and Field Operations. At Klein, we take pride in creating a supportive, fair, and inclusive working environment that empowers you to thrive and advance in your career. Rest assured that all qualified applicants will be considered for employment without any discrimination based on race, religion, sex, national origin, age, disability, genetic information, veteran status, or any other factors prohibited by law.
The Sonar Application Engineer will play a critical role in providing both in-house and field level engineering/technical support. In-house activities include test/troubleshoot/repair sonar production electronics from system to component level, engineering and documentation support, system level test/customer demonstrations and customer support. Field work will include installation, commissioning, and training as well as preventive and corrective maintenance and will involve domestic and foreign travel to work at remote site locations, offshore facilities, and vessels. The successful candidate will also perform both formal and informal training in-house and at customer sites.
Key Responsibilities:
This role offers a dynamic environment where you'll play a key role supporting Klein Marine Systems, a leading provider of sonar technology. Here's a breakdown of the key areas you'll focus on:
Technical Expertise:
Customer Support:
Technical Operations:
Demonstrations and Training:
Integration and Collaboration:
Technical Documentation:
Marketing and Communications:
This position requires a blend of technical expertise, customer service skills, and the ability to translate complex information into clear communication for both technical and non-technical audiences.
Qualifying Attributes and Skills:
Klein Marine Systems is an equal opportunity employer with a generous compensation package: