Administrative Associate Iii - College Station, United States - Texas A&M University

Texas A&M University
Texas A&M University
Verified Company
College Station, United States

1 week ago

Mark Lane

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Mark Lane

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Description

Job Title
Administrative Associate III


Agency
Texas A&M University


Department
Disability Resources


Proposed Minimum Salary
Commensurate


Job Location
College Station, Texas


Job Type
Staff


Glimpse of the Job

Who we are
Disability Resources (DR) is one of twelve departments under the Division of Student Affairs. The department consists of twenty full-time staff, and 15-20 student employees.

Disability Resources staff members interact and collaborate with faculty, staff, and students to achieve an equitable learning environment for students with disabilities at Texas A&M University.

The Testing Center (TC) is a service offered to instructors, which provides effective accommodations such as extended testing time, test readers, test scribes, assistive technology, and other approved accommodations to ensure students have equal access to the test-taking process.


What to do

Salary:
$11.50 to $16.85/Hourly ( Commensurate based on hire's experience)


Qualifications

Required Education and Experience:


  • High school graduation or any equivalent combination of education and experience
  • Three years of experience in general office or clerical work

Required Knowledge, Skills, and Abilities:


  • Ability to work with sensitive information and maintain confidentiality
  • Strong interpersonal and organizational skills
  • Attention to detail, task management, and prioritization skills

Preferred Qualifications:


  • Knowledge of Texas A&M University departments and programs
  • Ability to relate to a variety of people, including those with disabilities
  • Customer service skills
  • Working knowledge of assistive technology
  • Knowledge regarding Higher Education and Student Affairs
  • Knowledge, skills, or understanding of LMS and Zoom video conferencing software

Essential Duties/Tasks:

-
Front Desk Coverage - Provides front desk coverage such as opening the office in the morning, answering phones, greeting students, and facilitating exam check-in/out process. Enforces time limits and compliance. Informs supervisor of incidents occurring during testing. Proctors and monitors exams via local CCTV or online through web conferencing while complying with directives from faculty and testing center policies. Manages online web conferencing for remote proctoring. Serves as liaison for service contracts. Participates in training of student employees and assigns work to student employees.
-
Following Policies and Procedures - Applies, interprets, and communicates Testing Center policies and procedures. Serves as a resource for answering questions regarding policies. Supports the front desk staff by problem solving issues that may arise. Consults with instructors, supervisors, and other staff as needed.
-
Data Tracking and Planning - Creates and maintains spreadsheets on the utilization of the Testing Center. Creates reports to assist with planning for overflow space and proctors. Books proctors and overflow space. Maintains office supplies, equipment, and files. Assists staff with special projects such as tracking information and updating data management system.
-
Representation - May have the opportunity to serve on department committees. Completes projects as needed to assist other Disability Resources staff. Participates in professional development. Performs other duties as assigned. Supports university programming and events as needed.


Why Texas A&M University?


Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences.

Embracing varying opinions and perspectives strengthens our core values which are:
Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.

Amenities associated with a major university, such as:
sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.

In addition, you have access to many benefits and perks, such as:


  • Health, dental, vision, life and longterm disability insurance with Texas A&M contributing to employee health and basic life premiums
days of annual paid holidays

  • Up to eight hours of paid sick leave and at least eight hours of paid vacation each month
  • Automatic enrollment in the Teacher Retirement System of Texas
  • Free exercise programs and release time for health and wellness programs
  • All employees have access to free LinkedIn Learning training programs, webinars, and limited financial support to attend conferences, workshops, and more
  • Educational release time and tuition assistance for completing a degree while a Texas A&M employee
Equal Opportunity/Affirmative Action/Veterans/Disability
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