Customer Service Representative - Stuart, United States - APP Jet Center Stuart

APP Jet Center Stuart Stuart, United States

2 weeks ago

Description

Job Description

Customer Service Representative

APP Jet Center

Stuart FL

We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative at our Stuart location. In this role, you will be responsible for providing exceptional service to our clients and resolving any issues they may have in a timely and professional manner.

Job Functions:

Answering incoming calls and providing information or assistance to customers

Preserve the Safety-First culture and participate in various safety programs.

Resolving customer complaints and escalations effectively and efficiently

Processing orders, returns, and exchanges

Updating customer accounts and maintaining accurate records

Collaborating with other departments to ensure customer satisfaction - Identifying and implementing process improvements to enhance the customer experience

Requirements:

High school diploma or equivalent

1+ years of experience in customer service or a related field

Excellent communication and interpersonal skills

Strong problem-solving abilities and attention to detail

Proficiency in Microsoft Office and customer service software

Available to work flexible hours, including evenings and weekends

Benefits:

Competitive pay

Health, dental, and vision insurance

401(k) retirement plan

Paid time off

Training and development opportunities

If you are a team player with a passion for providing exceptional service, we would love to hear from you. Please apply with your resume and cover letter to be considered for the Customer Service Representative position.

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