Operations Systems Analyst - Kansas City, MO, United States - Primary Talent Partners

Primary Talent Partners Kansas City, MO, United States

2 weeks ago

Description

Primary Talent Partners has an open 12 month contract for a large financial client of ours in the Kansas City, MO area
*Shift: 6am-6pm Sunday-Tuesday & every other Wednesday
Monitors the Client networking environments to ensure a consistently high level of service at all times to meet established SLA's

Provides routine technical support and maintenance for Client's operations environment with an emphasis on networking technologies
Creates and updates internal tickets to document monitoring and recovery steps for the Client Operations Command Center
Recommends areas for network enhancements and assists with implementing basic changes within the network environment
Performs projects and contributes to procedures, to ensure operational readiness for OCC employees

Experience providing routine to moderately complex technical support and maintenance for networking technologies within the operations environment

Experience recommending basic areas for network enhancements for operational and financial value and supporting the implementation of improvements
Participates in shift turnovers, interpreting escalated issues, and resolving open tier I and II tickets

Create and/or update internal tickets to document monitoring and recovery steps.

Perform routine maintenance procedures as required by policy or procedure.
Bachelor's degree or equivalent experience

Candidate will require basic knowledge of routing/switching, tunneling, security operations/engineering,MPLS.

à This is the objective since they might not know our environment à OCC Entry Level - - Demonstrates ability to function in 2 of the 5 expertise areas in the OCC. (Unix, Mainframe, Production Control, Debit, Network) and is proficient in 1 of the 5 OCC expertise areas. Primary Talent Partners is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at .

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