Jobs

    Help Desk Support Specialist - California, United States - Red Oak Technologies

    Red Oak Technologies
    Red Oak Technologies California, United States

    5 hours ago

    Default job background
    Description

    Helpdesk Analyst

    Located onsite in Elk Grove, CA (5 Days / Week ONSITE)

    Ticketing System is ServiceNow. Handling call escalations from Tier 1 to Tier 2. Standard working hours, M-F, 8 hours a day supporting PST. Phone, email and chat support.

    Technical Support, 2+ years, Is Required

    Written Communication, 2-5 years, Is Required

    Mac OS X, 2-5 years, Is Required

    Time Management, 2-5 years, Is Required

    Communication Skill, 2-5 years, Is Required

    Problem Solving, 2-5 years, Is Required

    iOS 2-5 years, Is Required


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