- When you join the , you join a community of over 10,000 employees dedicated to serving and helping Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity.
- Connect with ODHS Employee Resource Groups (ERGs) and find a place to belong, build community and participate in shared learning. ERGs are employee-driven committees that support each other as well as the ODHS' overall mission and vision.
- We are committed to building an antiracist and equitable agency. Equity is foundational to our role as a human services agency and we are committed to integrating equity into all we do. The has four points that explain the agency's goals related to equity, inclusion, and racial justice.
- We know that life is unpredictable and ODHS cares about keeping you well. Enjoy a work-life balance, 11 paid holidays a year, flexible work schedules, and including health, dental, vision and much more
- Assist caseworkers with collection of case documents and open, transfer and close cases for assigned unit.
- Prepare packets for Permanency/Adoption Committees.
- Collect, copy, distribute, scan, and track documents/information to be disclosed upon request or as part of discovery in court related matters.
- Update all case information, perform vital records requests, birth searches, school information, and immunization information.
- Process adoption assistance memos from Central Office, verify monthly buss pass requests, complete funding requests, and process petitions.
- Prepare and maintain the current desk manual.
- Provide basic unit backup support to other Case Management Coordinators, Reception, and provide court shuttle backup.
- Complete extensive searches to include data entry and researching provider payment questions ODHS computer systems.
- Schedule Meetings in for workers/cases, attend meetings and complete trainings as assigned by supervisor.
- Experience multi-tasking and applying organizational skills.
- Experience prioritizing work and paying close attention to details.
- Experience using Microsoft Excel, Word, Outlook, Internet Explorer (or other web browser), and other computer applications.
- Experience handling and maintaining confidential information.
- Experience explaining rules and procedures to a wide variety of people.
- Experience using customer service skills to meet and exceed customer expectations.
- Experience working both independently and cohesively with a team.
- Experience working with a wide variety of people in a respectful and compassionate manner.
- Your work will be conducted in an office setting and in the community. This is NOT a remote position.
- You will have required travel for day-to-day work in the community. You may also have required travel for the purpose of attending trainings.
- Your hours of work may fluctuate based on service needs. Occasional compensated overtime may be required, including evening and weekend work.
- You may interact with a wide range of people including some who have experienced trauma and exhibit challenges in controlling their emotions.
- You may walk into stressful situations that require quick decision-making skills to ensure safety of those being serviced and your own physical safety. This may also be trauma inducing.
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Description
Job Description:
We are proud to be an Equal Opportunity Employer. We are actively working to build an equitable agency with the as our guide toward our vision of an agency free of racism, discrimination and bias. We believe that teams in which everyone can show up as their full authentic self are key to creating a thriving workforce that can better serve communities. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to apply.
Would you like the rewarding opportunity of working in a vibrant office environment assisting caseworkers where each day brings new challenges? Perhaps you are eager to use your clerical skills to build strong connections and learn more about the work of a child welfare caseworker? From providing backup support to other Office Specialists to completing extensive searches and scheduling meetings, this Case Management Coordinator position may be the one for you
Come join our Astoria Child Welfare team and be a part of a rewarding journey, making a lasting impact on the lives of children and families in our vibrant community. Together, let's make a lasting difference
Please note: This recruitment will close on 05/19/2024 at 11:59 p.m.
Oregon Department of Human Services (ODHS), A place to belong and make a difference
Your duties at a glance
As an employee working within the , you will have an opportunity to make a meaningful difference in the lives of Oregon's most vulnerable children and families. Your dedication will help us achieve the Child Welfare that will support children and young adults to be safer, healthier, experience less trauma and achieve a greater well-being.
As a Case Management Coordinator, you will:
What you need to qualify
Two (2) years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR
An associate degree in any field; OR
An equivalent combination of education and experience.
Essential attributes
We are looking for candidates with:
Please be sure to clearly describe how you meet these attributes within your application materials. These attributes will be used to determine which candidates will be selected to move forward in the process.
Working conditions
