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    Medical Office Specialist II - Long Island City, United States - Community Healthcare Network

    Community Healthcare Network
    Community Healthcare Network Long Island City, United States

    1 week ago

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    Description

    Community Healthcare Network is seeking for a Full-Time Medical Office Specialist who will be a multi-functional position and is a key member of the health team.


    JOB FUNCTION:

    Responsibilities include, but are not limited to:

    • Greet patients and provide basic orientation to the center and all available services.
    • Check-in and screen all patients to determine their insurance.
    • Obtain accurate and complete personal information from the patient as required for registration and enters into the Practice Management System (PMS).
    • Monitors the ECW office visits screen to assure patients are processed and checked out timely.
    • Verify patients' insurance. Performs a financial assessment of all new patients and reassessment of established patients on a six-month basis, as needed. Assists in the preparation of applications for public entitlements and facilitates the approval process. Assists with re-certification, as needed.
    • Keeps track of appointment schedules, makes and confirms patient appointments and follows up on missed appointments and documents in the PMS system.
    • Collects co-payment fees, tracks payments and open balances.
    • Responds to written and telephone inquiries regarding billing information, researches accounts for incorrect charges, missing cash payments, corrects financial levels and adjusts accounts to reflect changes.
    • Answer multiple telephone calls appropriately and follows up on return calls.
    • Assists with data collection and report preparation.
    • Maintains inventory of the equipment stock and supplies.
    • Scanning of medical records documentation/reports.

    WHAT WE LOOK FOR:

    • High School diploma or equivalent
    • Minimum two (2) year related experience


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