- Arrange cross-border transportation shipments between the U.S. and Mexico border.
- Assign, dispatch, monitor and update shipments, utilizing provided company tools.
- Plan and coordinate the daily schedule of loads.
- Communicate daily with Steam's carrier base to establish coverage on freight entering and departing Mexico.
- Has daily contact with carriers to determine availability while negotiating transportation rates.
- Maintains and grows relationships with carrier accounts.
- Makes calls to current and potential customers to promote business growth and development.
- Manage customs paperwork with both US and MX Brokers
- Tracks shipment from pickup through delivery (provide up-to-date information to customers as needed).
- Understands cross-border market trends and Mexico regulations.
- 2 years of experience in cross-border freight operations between US and Mexico.
- Experience preferred in dealing with carriers and customs processes in these border crossing markets:
- Laredo/Nuevo Laredo-Colombia
- San Diego/Tijuana-Mexicali
- Nogales
- El Paso/Ciudad Juarez
- McAllen-Brownsville-Pharr/Reynosa
- Experience with Cargowise preferred.
- Proficiency in Excel preferred.
- Bachelor's Degree preferred.
- Bilingual: Must be fluent in Spanish & English (reading, writing and verbal)
- Ability to work in an office setting, multi-task, and work with a team.
- Excellent verbal and written communication and negotiation skills
- Ability to make decisions under pressure.
- Comprehensive health, dental, and vision coverage, plus ancillary benefits.
- Health Savings Accounts, Dependent Care FSA, and FSA options designed to suit your needs.
- Access to an Employee Assistance Program with up to three counseling sessions included for you or your family members.
- 401k match to help secure your financial future.
- Embrace a healthy work-life balance with generous paid time off.
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Cross-Border Account Manager - Laredo, United States - STEAM LOGISTICS LLC
Description
Job Description
Job DescriptionThe Opportunity-Steam Logistics is seeking an Account Coordinator with a specific focus on Mexico cross-border shipments. This position is responsible for handling daily operations and communication with our customers, US Brokers, Mexican Brokers, and carrier partners in Mexico & the U.S. This Account Coordinator will need to have general knowledge on how the cross-border world works between the U.S. and Mexico, its particularities, and challenges in order to successfully support Steam Logistics customer-centric solutions.
Responsibilities-
Required Experience & Education-
Qualifications & Skills-
What We Offer-
More About Us-
We are an equal opportunity employer that is committed to providing reasonable accommodation and will work with your needs. If you are a person with a disability and require assistance during the application process, please do not hesitate to reach out We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives.
