- Engage in positive participation within a team-oriented customer service environment.
- Effectively manage daily client base requests.
- Effectively research and provide accurate and timely resolution for client inquiries.
- Ensure compliance with necessary audits and internal compliance.
- Effectively support, educate, and develop the client base and align with products and services.
- Assume ownership and responsibility for client issues through effective problem resolution and process updates.
- Maintain and strengthen client relationships through personal client interaction regarding client feedback, process efficiencies, software updates and regulatory payroll items.
- Maintain a high level of knowledge of Payroll, time and attendance and HR services through internal training and personal development experiences.
- Provide extended business day support to clients when appropriate and necessary.
- Utilize effective customer service skills to successfully continue to develop client trust and partnership.
- Actively engage in effective business and software best practice resolutions.
- Actively engage in effective client retention practices.
- Effectively analyze issues and provide problem resolution.
- Demonstrate a positive attitude with internal and external clients.
- Strong Client service orientation
- Strong problem-solving orientation
- Technical knowledge or technical aptitude
- Mathematical aptitude
- Computer skills, including Windows and MS Office programs
- Strong listening and oral communication skills
- Team orientation
- Organizational skills
- Demonstrated knowledge with database, web server, and open source technology
- Demonstrated knowledge of Payroll, HR and Time and Attendance software systems
- Ability to multi-task and adapt within a fast-paced environment
- Strong organizational, problem-solving and analytical skills
- Strong verbal and written communication skills
- Preferred: Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC) designation.
- Technologies:
- Microsoft Office Products
- Payroll, Time and Attendance, and HRIS Software Platforms.
-
Client Relations Associate
1 day ago
Vensure Employer Services Winter Haven, United StatesAbout Us · Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company an ...
-
Registered Branch Associate
1 day ago
Edward Jones Winter Haven, United States**Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team**.** · At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a ...
-
Sales Representative
2 days ago
SYSCO South Haven, United States Full timeCompany: · US0068 Sysco Grand Rapids, LLCZip Code: · 49512Minimum Years of Experience: · 0-1 YearsEmployment Type: · Full TimeTravel Percentage: · Up to 25%Are you an experienced Sales Professional, Restaurant Manager, Culinary Manager or Chef looking for career development opp ...
-
Nexus Dynamics Winter, United StatesTogether with you, we want to grow: Mitsubishi Electric is one of the world's leading companies in the manufacturing, marketing, and distribution of electronic products, components, and system solutions. Our branch in Germany is responsible for the sales of our products, includin ...
-
Night Auditor
18 hours ago
Staybridge Montgomeryville North Wales, United StatesJob Summary: · The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparin ...
-
Front Desk Agent
18 hours ago
Staybridge Montgomeryville North Wales, United StatesJob Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Us Pharma Sales Pack Product Owner
18 hours ago
Merck Sharp & Dohme North Wales, United StatesThis is an exciting opportunity for a motivated individual with strong enterprise mindset to join our agile team as a Product Owner for the US Pharma Sales Pack. The US Pharma Sales Pack is the link between US Pharma Sales Execution and the US Pharma Brand Marketing teams. In thi ...
-
Field Ndt Inspector
1 day ago
GMF Steel Lakeland, United StatesGMF Steel Group is hiring for a Non-Destructive Testing Inspector to join our Field Operations team This person should be excited about joining a rapidly growing organization and be certified in both UT and MT Level II. · **Responsibilities**: · - Perform visual field inspections ...
-
Apartment Leasing Consultant
1 day ago
Carlton Arms of South Lakeland Lakeland, United States**LEASING CONSULTANT JOB DESCRIPTION** · Reports to: Executive Director · FLSA Status: Full-Time, Non-Exempt · **POSITION OVERVIEW** · The primary responsibility of the Leasing Consultant position is to lease apartments to prospective residents by effectively demonstrating value ...
-
Sales Coordinator
1 day ago
Celebration Hotel Celebration, United States**Our Culture**: · We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and ...
-
Guest Services
1 day ago
Celebration Hotel Celebration, United States**Our Culture**: · We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and ...
-
Utilities Industrial Electrician 2693
1 day ago
Polk County, FL Winter Haven, United StatesUTILITIES: INDUSTRIAL ELECTRICIAN · FULL TIME REGULAR · Internal candidates should apply via Polk One- Me Section · NOW OFFERING $1000 SIGN ON BONUS · Industrial Electrician I - PG-P14 ($21.93-$31.79) · Industrial Electrician II - PG-P15 ($23.02-$33.38) · Industrial Electrician I ...
-
dispensary associate
2 days ago
Trulieve Winter Haven, FL, United States Part timeTrulieve Grows One Patient at a Time · If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve If you have a desire to help others in need through your efforts, this may be the role for you · At ...
-
X-Ray Technician
2 days ago
InnovaCare Winter Haven, United StatesInnovaCare Management Services Company, LLC · Job Summary · The X Ray Technician is responsible for ensuring that imaging tests are performed safely and correctly. · Essential Job Functions Interpret the order for the test to determine what body parts need imaging. · Explain th ...
-
Electrical Project Engineer
5 days ago
Polyglass USA, Inc. / Mapei Group Winter Haven, United StatesPolyglass USA, Inc., a premiere roofing materials manufacturer, has an opening for an Electrical Project Engineer located on-site in Winter Haven, FL. We are looking for a highly motivated individual with ideally 6+ years of progressive experience that includes a strong electrica ...
-
Service Technician II.707
1 day ago
Polk County, FL Winter Haven, United StatesUTILITIES DIVISION · Utilities Service Technician II · Paygrade 8 - Non-Exempt $16.36hr. · This position is covered by a collective bargaining agreement · NOW OFFERING $1,000 SIGN ON BONUS · Employee Benefits · * Direct Deposit, Bi-Weekly Pay Checks · * Medical, Dental, Vision · ...
-
Registered Cardiac Sonographer
5 days ago
BayCare Winter Haven, United StatesJob Description · At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of mo ...
-
Adjunct Faculty
2 days ago
Polk State Winter Haven, United StatesJob Description · ABOUT THE OPPORTUNITY: · At Polk State College, our amazing faculty and staff create an inspiring workplace. This part-time instructional position is an excellent opportunity to help shape tomorrow's leaders. This position offers day or night teaching assignmen ...
-
Adjunct Faculty
2 days ago
Polk State College Winter Haven, United States· Job Description · ABOUT THE OPPORTUNITY: · At Polk State College, our amazing faculty and staff create an inspiring workplace. This part-time instructional position is an excellent opportunity to help shape tomorrow's leaders. This position offers day or night teaching assign ...
-
adjunct faculty
2 days ago
Polk State College Winter Haven, FL, United StatesJob Description · ABOUT THE OPPORTUNITY: · At Polk State College, our amazing faculty and staff create an inspiring workplace. This part-time instructional position is an excellent opportunity to help shape tomorrow's leaders. This position offers day or night teaching assignment ...
Client Relations Associate - Winter Haven, United States - Vensure Employer Services
Description
About UsVensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution" headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting .
Position Summary
We are seeking a Client Relations Associate to join our growing company. Under general supervision, the Client Relations Associate provides telephone, email, and chat support to external Clients who contact concerning payroll practices, human resources, software operations, and other technical and non-technical issues.
Essential Duties and Responsibilities