Revenue Manager - Worcester, Massachusetts, United States

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. · POSITION: Revenue Manager · DEPARTMENT: Admin · REPORTS TO: General Manager · FLSA STATUS: Salaried · LEGENDS ...

Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

POSITION: Revenue Manager

DEPARTMENT: Admin

REPORTS TO: General Manager

FLSA STATUS: Salaried

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us

The Role

View Boston is seeking a strategic, analytical Revenue Manager to lead pricing, forecasting, and inventory optimization for one of Boston's most iconic attractions. This role is responsible for maximizing ticket revenue and yield across all products, dayparts, seasons, and distribution channels while balancing public ticket sales and private events.

Essential Duties and Responsibilities

· Design, implement, and continuously refine a dynamic pricing strategy across all ticket types, dayparts, and seasons

· Forecast demand by date, time, and product; optimize capacity allocation and sell-out strategies

· Maintaining Ticketing platform pricing, ticket bundles, event messaging, OTA connections, third-party reseller connections, etc.

· Main point of contact for Ticketing platform, updates, maintenance, etc.

· Works with Director of Finance, client Financial Analyst, General Manager and other internal sources to analyze performance, present insights, forecasts, and recommendations to senior leadership

· Own pricing, contracts, and performance of OTAs and third-party resellers

· Partner with Marketing, Sales, Events, and Operations to launch new products, bundles, and premium experiences

· Conduct highest-and-best-use and displacement analysis between ticket sales and private events

· Conduct ongoing competitor price and product analyses to ensure proper rate positioning and product offering relative to competition

· Define KPIs, analyze performance, and present insights, forecasts, and recommendations to senior leadership in a clear and actionable manner

· Lead pricing system optimization and ensure data integrity across ticketing, CRM, and finance tools

· Perform other duties as assigned by View Boston Management.

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

· Excellent communication and presentation skills, with the ability to partner effectively with both leadership and property teams

· Strong proficiency in financial modeling and forecasting techniques

· Excellent analytical skills, with the ability to interpret complex data and generate actionable insights

· Strong forecasting, pricing, and analytical skills

· Experience managing OTA distribution and channel mix

· Advanced Excel, SQL/BI tool proficiency. Experience with ticketing and CRM systems a plus

Education and/or Experience:

· Bachelor's degree in finance, Accounting, Business Administration, hospitality or a related field preferred

· 3-5+ years of revenue management, pricing, or analytics experience (attractions, hospitality, entertainment, or ticketed venues preferred).

· An equivalent combination of education and experience will be considered.

Skills and Abilities:

· Excellent organizational, planning, and interpersonal skills.

· Excellent written and verbal skills.

· Ability to prioritize multiple projects.

· Professional presentation, appearance, and work ethic.

· Ability to work long and irregular hours, may vary due to functions and may include days, evenings, weekends, and holidays.

· Strong skills in forecasting, demand analysis, and pricing strategies to optimize profitability.

· Proficiency in Microsoft Office including excel, revenue management software platforms, ticketing systems.

· Ability to work under limited supervision, and interact with all levels of staff, including management and client representatives.

· Ability to translate data into clear, actionable business decisions

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On Site, View Boston

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.