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Hills

    Systems Administrator 2 - Hills, United States - Hills Bank

    Hills Bank
    Hills Bank Hills, United States

    2 weeks ago

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    Description

    SCHEDULE:
    Full-time; Monday-Friday (8:00 am - 5:00 pm) on-call nights/weekends as needed.


    LOCATION:
    Onsite location: 131 E Main St, Hills, Iowa 52235


    BENEFITS:

    Our employees are our most valuable assets, so we invest in them with a comprehensive and competitive benefits package.

    Our philosophy of taking care of the customer extends to taking care of our employees so that they, in turn, can take good care of themselves and their families.

    Join Hills Bank and let us surprise you with even more perks


    SCOPE:


    This position works under general supervision and direction and are responsible for installing, maintaining, and upgrading systems along with providing general assistance for business related applications.

    Advanced knowledge of Microsoft technologies needed.

    This position will assist in system infrastructure planning and implementation, service and security issues, and review process and procedures to ensure server systems are available and functioning at necessary performance levels.


    ACCOUNTABILITIES:
    Work within an ITIL/ITSM based operations environment

    Adherence to configuration management and change control policies

    Ensure availability of systems and applications

    Ensure recoverability of systems and applications through backups and testing

    Works directly with internal customers, project managers, and external/3rd party vendors on technology solutions

    Resolves daily issues that impact various teams and overall business objectives

    Ensures systems availability is clearly communicated in advance of maintenance windows

    Provide 2nd/3rd level support by owning and addressing issues, questions, and problems

    Ensure system and application security through regular reviews, vulnerability management, and patching processes

    Participation in on-call, after-hours support rotation

    After hours/weekend availability for scheduled maintenance activities

    Other duties may be assigned


    EDUCATION AND SPECIAL REQUIREMENTS:
    Associates degree or five to seven years Systems Administrator experience; or equivalent combination of education and experience

    Advanced Microsoft Windows Server administration with following core Microsoft technologies preferred (Exchange, SQL, IIS, Active Directory)

    Experience with cloud-based services (e.g. Azure, AWS, public/private cloud)

    Experience working with incident tracking/ticketing systems

    Excellent troubleshooting skills

    Excellent oral and written communication skills

    Ability to gather, interpret, document, and evaluate server requirements

    Ability and initiative to learn about new technologies, hardware and software products and related to how the new services would benefit the company

    Valid driver's license.


    EQUAL OPPORTUNITY EMPLOYER


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