Jobs
>
Riverside

    Care Coordination Manager - Riverside, United States - Desire Home Care

    Default job background
    Description
    Are you a dynamic leader who thrives in challenging environments and is passionate about driving innovation? Join our team to elevate our services department Apply today

    Pay Rate:
    $67,000 to $71,000 annually

    Job Summary:
    As a Care Coordination Manager at Desire Home Care, Inc.

    , you will serve as a key leader within our organization, driving the Care Coordination Department, which includes Care Coordinators, Lead Caregivers, and Routine Caregivers.

    This position is pivotal in blending strong leadership abilities and an entrepreneurial spirit to problem-solve and enhance our consumer care processes, ensuring we reliably meet the needs of our clients and caregivers.


    Compensation & Benefits:

    Daily pay:

    Access your earned wages the same day you workMedical, Dental, Vision 401K with 4% match 80 Hours of Paid Vacation 40 Hours of Paid Sick Time Company Discounts First Time Home Buyer Program AssistanceTuition Reimbursement ProgramHybrid Schedule After 90-DaysResponsibilities:Know and understand the vision, values, and goals of Desire Home Care.

    Monitor department performance metrics and ensure Care Coordination team accountability to meet or exceed these targets.
    Demonstrate proficiency in learning and implementing agency policies and procedures to ensure compliance and effective monitoring.
    Oversee and train team to support departmental and organizational objectives.
    Achieve 100% utilization of Consumer Authorization to ensure full resource allocation.
    Achieve 100% utilization of Lead and Routine caregivers' ensuring caregivers are fully utilized based on their availability.
    Guarantee high-quality care services for both consumers and caregivers.
    Address and resolve any complaints or concerns from consumers and caregivers swiftly.
    Verify and ensure team has obtained all essential documents and uploaded them into the care system before starting services.
    Verify that consumer assessments and other data have been accurately and promptly entered into the system.
    Develop and maintain trusting relationships with the team, consumers, and caregivers.
    Cultivate and sustain partnerships with agency referral sources.
    Conduct performance evaluations for supervised staff.
    Manage, review, and implement disciplinary actions and forms.

    Mentor departmental staff and assist in the development of their personal development plans (PDPs).Conduct preliminary interviews with candidates for Care Coordinator and Lead Caregiver roles and select the top five recommendations for hiring by the Program Director.

    Undertake additional duties as requested by supervisors or management.
    Enhance Desire Home Care's learning-oriented work culture by actively contributing to a positive environment.

    Serve as the primary point of contact for clients, their families, and caregivers, ensuring their ongoing satisfaction with our services.

    Respond promptly and effectively to all client & caregiver questions, concerns, and complaints.
    Collaborate with agency referral sources as needed.

    Convey outbound messages with a focus on professionalism, emphasizing thoughtful word choice, grammatical accuracy, and a tone that reflects emotional intelligence.

    Proactively identify and address potential issues before they arise per company policies.


    Requirements:
    Minimum of two years of experience in Home Healthcare, Consumer or Patient Care Management, or a related fieldMinimum of 4 years of experience managing a department/teamBachelor's degree or equivalent educational background preferredBilingual in SpanishStrong customer service orientation with excellent negotiation and critical thinking skillsProven ability to work independently and collaboratively in a dynamic environmentProficiency in MS Office, particularly Excel and Outlook, and experience with standard office equipmentCapable of interpreting key performance indicators (KPIs)

    Excellent communication and interpersonal skillsAbility to prioritize effectively in a fast-paced environmentValid driver's license and reliable transportationBusiness casual attireNegative TB test within 30 days of hireCPR & First Aid certificate within 30 days of hireWork Schedule:
    Monday-Friday, 8:30A-5:30PRotating on-call scheduleHybrid after 90-day probation periodEEOC Statement:Desire Home Care, Inc. is an equal opportunity employer and prohibits discrimination and harassment of any kind.

    All employment decisions at our company are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, age, disability, or veteran status.

    We are committed to providing a work environment free of discrimination and harassment and promoting a culture of diversity and inclusion.



  • Riverside Community Hospital Riverside, United States

    Hourly Wage Estimate: $.00 - $.00 / hour · Learn more about the benefits offered for this job. · **Introduction**: · Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Coordinator - Case Management with Riverside Communit ...


  • Riverside Community Hospital Riverside, United States

    Hourly Wage Estimate: $ $82.97 / hour · Learn more about the benefits offered for this job. · **Introduction**: · Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Coordinator - Case Management with Riverside Community H ...


  • Desire Home Care, Inc Riverside, United States

    **Pay Rate**: $67,000 to $71,000 annually · **Job Summary**: · As a Care Coordination Manager at Desire Home Care, Inc., you will serve as a key leader within our organization, driving the Care Coordination Department, which includes Care Coordinators, Lead Caregivers, and Routin ...


  • US Forest Service Riverside, United States

    **Duties**: · - Duties listed are at the full GS full performance level. · - Develop and ensure the appropriate safety measures in the mobilization and demobilization of personnel, equipment, supplies and aircraft utilized in incident support. Coordinate the aerial attack capabil ...


  • Central Neighborhood Health Foundation Riverside, United States

    **SUMMARY** · As a member of the Transitional Care team, the Transitional Care Coordinator (TCC) will function as the key patient advocate as it relates to the coordination of post-acute care needs and other health system resources. As a clinic-based resource, the TCC collaborate ...


  • Kaiser Permanente Fontana, United States

    **Job Summary**: · This position is under review and must follow the guidelines in accordance with the respective collective bargaining agreements and/or NLRB definition of a confidential employee. This position must be reviewed in partnership with HR Consulting prior to posting. ...


  • Riverside Community Hospital Riverside, United States

    Description · Hourly Wage Estimate: $.00 - $.00 / hour · Learn more about the benefits offered for this job. · The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skill ...


  • Centerpointasc Riverside, United States

    Hourly Wage Estimate: / hour · Learn more about the · benefits offered · for this job. · The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of e ...


  • Families Together of Orange County Tustin, United States

    The **Care Coordination Manager** is a crucial leadership position within our community health center, tasked with guiding the strategic and operational direction of the Care Coordination department. This role is pivotal in overseeing the delivery of patient-centered, high-qualit ...


  • HCA Healthcare Riverside, United States Full time

    Description · Hourly Wage Estimate: / hour · Learn more about the benefits offered for this job. · The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many ye ...


  • HCA Healthcare Riverside, United States Full time

    Description · Hourly Wage Estimate: / hour · Learn more about the benefits offered for this job. · The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many ye ...


  • Motive Companies Tustin, United States

    The Utility Coordination Manager will be a key player in our efforts to streamline and enhance utility coordination across all projects. This position is central to ensuring that Motive Energy remains at the cutting edge of the renewables market, fully leveraging rate structures, ...


  • Applied Medical Rancho Santa Margarita, United States

    ________________________________________: · Applied Medical is a new generation medical device company with a proven business model and commitment to innovation fueled by rapid business growth and expansion. Our company has been developing and manufacturing advanced surgical tech ...


  • PEEK Properties Orange, United States

    PEEK Properties is a fully integrated real estate company that builds, owns, and operates Multifamily projects in New Jersey. We strive on exceeding expectations and upholding our successful reputation. At PEEK Properties, we are a driven team with the same goal of providing our ...


  • Kaiser Permanente Orange, United States

    **Job Summary**: · Identify, track and contact patients for the purpose of achieving out reach program goals and achievements associated with improving the quality of care. Maintain records, statistics and data bases associated with local, regional program goals and regulatory re ...


  • Desire Home Care Riverside, United States

    Are you a dynamic leader who thrives in challenging environments and is passionate about driving innovation? Join our team to elevate our services department Apply today.Pay Rate: $67,000 to $71,000 annuallyJob Summary:As a Care Coordination Manager at Desire Home Care, Inc. , yo ...


  • Step Up San Bernardino, United States

    **Enhanced Care Management Service Coordinator I - ECM Care Coordinator IEHP, Molina, Health Net (Low Desert)** · **Must be able to travel four times a week to the following locations**: · - _ _**_Indio, Coachella Valley, Cathedral City, etc. ECM_** · - _**_(Not limited to) One d ...


  • Desire Home Care Riverside, United States

    Are you a dynamic leader who thrives in challenging environments and is passionate about driving innovation? Join our team to elevate our services department Apply today. · Pay Rate: $67,000 to $71,000 annually · Job Summary: · As a Care Coordination Manager at Desire Home Care ...


  • The Good Seed CDC San Bernardino, United States

    Are you looking to do meaningful and impactful work in the world with people you enjoy? Are you a great communicator? Do you enjoy helping others? If so, we are looking for you to join our team as an **Outreach and Engagement Coordinator/Case Manager.** · **WHO WE ARE**: · Our mi ...


  • Kaiser Permanente Riverside, United States

    **Job Summary**: · Assists in the planning, development, and implementation of Respiratory Care programs, and or education, for inpatient or outpatient staff. Will coordinate high quality, cost-effective care for patient population with COPD, asthma, Cystic Fibrosis, sleep disord ...