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Field Engineer - San Francisco, CA, United States - TalentBurst, Inc.
Description
Field Service Engineer, San Diego, CA (fully remote)The Field Service Engineer for is responsible for the vital work of maintaining diagnostic tools, which directly influences patient health and well-being.
This position is part of the Service Organization and will be fully remote.Our vision is to relentlessly reimagine healthcare, one diagnosis at a time You will be a part of the Field Service Team reporting to the LEADER and responsible for ensuring optimal performance of equipment.
This position services the INSTRUMENT and INSTRUMENT a fast-paced environment, enjoy the challenge of identifying solutions, excel in an autonomous role and want to work to build a world-class service organization—read on.
In this role, you will have the opportunity to: Working independently, handle troubleshooting, installation, preventative maintenance, and service repair needs of equipment, including providing excellent and efficient service to customers, along with technical training on products.
Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times Utilize business systems such as OBI, Salesforce, and SharePoint for Service Call Planning and advancing team goals Engage with both internal and external stakeholders, understanding and meeting their requirements, while also assisting with the training of newer Field Service Engineers.
1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation
Ability to travel (providing service in an assigned geography and periodic travel to other areas/overnight).
unassisted (tools, replacement parts, consumables etc.).
Candidates must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand, and finger dexterity.
It would be a plus if you also possess previous experience in: 2+ years' experience of advanced troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair.
Required Inoculations:
Flu Vaccine Covid Vaccine Measles Antibody Mumps Antibody TB Test - Blood Test (Quantiferon Gold) Rubella Antibody Varicella Antibody Venipuncture
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