Jobs
>
Las Vegas

    Product Solutions Manager - Las Vegas, United States - PolyAI

    PolyAI
    PolyAI Las Vegas, United States

    3 weeks ago

    Default job background
    Description

    Job Description

    Job Description

    Who we are:
    PolyAI builds enterprise voice assistants that carry on natural conversations with customers to solve their problems. Our voice assistants understand customers, regardless of what they say or how they say it. We serve enterprises where customer conversation is an important part of doing business. Our customers include some of the leading names in banking, hospitality, insurance, retail, and telecommunications.

    Our enterprise clients deploy PolyAI voice assistants to cut down on wait times and free up live staff to focus on calls requiring empathy and judgment. As a result, our enterprise clients see improved customer satisfaction, employee retention and operational efficiency.

    We are looking for this employee to be based in the West Coast, United States.

    Salary: $120,000-150,000 on target earnings per year

    The Role
    This role is suited to those who want to be accountable and influential. It is the Product Solutions Manager's job to ensure the success of our real projects, both by managing timelines, overseeing the quality of virtual assistants, and being the point of authority for the client. Day to day, you'll be listening to real people interacting with our systems, making decisions on how to make them even better, and convincing the client they're the right ones.

    What you'll do:

    • Being accountable for the delivery of transformative virtual assistants, their success at solving problems for our customers, and their conversion into long-term commercial commitments
    • Be the primary point of contact from a delivery perspective, managing both the communication from the client, and to engineering
    • Being the voice of the client, understanding their needs, sensitivities and values and rallying the rest of the PolyAI team around such needs
    • Communicating successes to our customers by turning data analysis into compelling storytelling
    • Empowering and pushing our dialogue designers, solutions architects and engineers to achieve the best possible voice experience that's always tied to a strong business case
    • Collaborating with the pre-sales and sales teams to determine the best solution for a business need

    Requirements

    What you'll come with:

    • Excellent communication skills, with strong storytelling and narrative abilities
    • Ability to successfully deliver software projects in agile environments
    • A painstaking attention to detail — we show our clients the very best we have to offer, and no less
    • The ability to push back to stakeholders, including decision makers
    • Strong customer obsession and focus on delivering value
    • An appetite to continuously improve processes and ways of working

    We'd love it if you also have:

    • Experience with automation, especially processes involving AI
    • Knowledge of project management principles, and a product manager's eye for prioritization
    • Experience working as a delivery manager or in another client-facing capacity in a software company
    • Experience with call centers / customer service, especially in the hospitality / banking / telecom / insurance industries
    • An interest in consumer tech, design, and user behavior and interaction

    Benefits

  • Gaming Laboratories Intl Inc

    Client Solutions Manager

    1 week ago

    Gaming Laboratories Intl Inc Las Vegas, United States

    Client Solutions Manager · Las Vegas, NV · Who We Are... · With over 30 years in the industry, Gaming Laboratories International is the global leader in the testing and certification of gaming devices and systems. We are proud of our stability and our history of world-class custo ...

  • Sapphire Enterprises

    SAP consultant for a customer data platform

    1 week ago

    Sapphire Enterprises North Las Vegas, United States

    About the Company · You probably know that we stand for the "digital now". We show our clients what is possible in digitalization today - from strategy to tangible realization. · Our range of services includes financial services, customer experience, business analytics, SAP serv ...

  • Aurora Ventures

    Part-time Student Fleet Management

    1 week ago

    Aurora Ventures Verdi, United States Part time

    About Arval Germany GmbH: · We specialize in full-service vehicle leasing and new mobility solutions. Every day, more than Now apply employees in 30 countries offer flexible solutions for our customers, ranging from large international companies to smaller businesses and individu ...

  • Sapphire Innovations

    SAP EWM Consultant is a professional who specializes in implementing and customizing the SAP Extended Warehouse Management

    1 week ago

    Sapphire Innovations Sunrise Manor, United States

    Sunrise Manor SAP EWM Consultant (m/w/d) with a focus on warehouse management · Offenburg · Full-time position · Here you are in your element: With the brands AXOR and hansgrohe, the Hansgrohe Group creates inspiring experiences with water. Our faucets, showers, and shower system ...

  • Concentra

    Occupational Therapist Polaris

    4 days ago

    Concentra Las Vegas, NV, United States

    Overview: · Bonus: $15,000 · Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one ...

  • TEKsystems

    Procurement System Analyst

    3 weeks ago

    TEKsystems Las Vegas, NV, United States

    Job Description: · Our financial client is looking for a procurement systems analyst to help oversee the IT and Marketing organizations to handle tracking their spending, projects, vendor management, governing their compliance requirements to ensure they are complying with compan ...

  • Agilysys

    Software Implementation Consultant

    2 weeks ago

    Agilysys Las Vegas, United States

    Description · Agilysys provides enterprise software, services, and solutions for the hospitality industry in North America, Europe, and Asia. Products include points-of-sale, property management, inventory and procurement, analytics solutions, and mobile and wireless solutions t ...

  • Presidio

    Sr. Solutions Architect, Cloud Migration

    1 week ago

    Presidio Las Vegas, United States Full time

    Job Summary: · A Presidio Sr . Solutions Architect (Sr. SA) leads the presales discovery, analysis, architectures, designs, and proposals of relevant solutions that map to customer outcomes and requirements through direct client engagement. A Sr. SA effectively and efficientl ...

  • GLC on the GO

    Travel Speech Language Pathologist

    3 weeks ago

    GLC on the GO Las Vegas, United States

    GLC on the GO is seeking an experienced Speech Language Pathologist for an exciting Travel Allied job in Las Vegas, NM. Shift: 5x8 hr days Start Date: 06/03/2024 Duration: 13 weeks Pay: $ / Week About GLC on the GO: · WE ARE GLC GROUP · We go that little extra to turn ordinary i ...

  • GLC on the GO

    Travel Speech Language Pathologist

    2 weeks ago

    GLC on the GO Las Vegas, United States

    GLC on the GO is seeking an experienced Speech Language Pathologist for an exciting Travel Allied job in Las Vegas, NM. Shift: 5x8 hr days Start Date: 06/10/2024 Duration: 13 weeks Pay: $ / Week About GLC on the GO: · WE ARE GLC GROUP · We go that little extra to turn ordinary i ...

  • GLC on the GO

    Travel Speech Language Pathologist

    3 days ago

    GLC on the GO Las Vegas, United States

    GLC on the GO is seeking an experienced Speech Language Pathologist for an exciting Travel Allied job in Las Vegas, NM. Shift: 5x8 hr days Start Date: 06/24/2024 Duration: 13 weeks Pay: $ / Week About GLC on the GO: · WE ARE GLC GROUP · We go that little extra to turn ordinary i ...

  • Remote

    Lead Architect

    2 weeks ago

    Remote Las Vegas, United States Full time

    Must Have Skills (minimum 7+ years) · Strong technical knowledge of Oracle Cloud HCM/ERP solutions and related technologies (Oracle SQL, PL/SQL, XML concepts, Core Java, JavaScript, Java Webservice concepts (SOAP and REST)) · Experience working as a solution architect · Ability ...

  • Fusion HCR

    AV System Engineering Manager

    2 weeks ago

    Fusion HCR Las Vegas, United States

    Fusion HCR is hiring Direct Hire – AV System Engineering Manager. This is a fulltime position, on-site in Las Vegas NV. · Our client is a leading provider of audiovisual (AV) solutions for entertainment venues, sportsbooks, and concert spaces in Las Vegas and across the United St ...

  • Bank of America

    Relationship Banker

    2 days ago

    Bank of America Las Vegas, United States Full time

    Description · : · This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash ...

  • GLC on the GO

    Travel Nurse

    4 days ago

    GLC on the GO Las Vegas, United States

    GLC on the GO is seeking an experienced General Practice Registered Nurse for an exciting Travel Nursing job in Las Vegas, NV. Shift: 5x8 hr days Start Date: 06/24/2024 Duration: 13 weeks Pay: $2139 / Week About GLC on the GO: · WE ARE GLC GROUP · We go that little extra to turn ...

  • The Venetian Las Vegas

    analyst ii

    2 weeks ago

    The Venetian Las Vegas Las Vegas, United States

    Position Overview: · The primary responsibility of the Analyst II – IT Solution is to provide on-call and system support for applications within their responsibility area, work with business users and other key stakeholders to formulate business and functional requirements or sys ...

  • GLC on the GO

    Travel Nurse

    3 weeks ago

    GLC on the GO Las Vegas, United States

    GLC on the GO is seeking an experienced General Practice Registered Nurse for an exciting Travel Nursing job in Las Vegas, NV. Shift: 5x8 hr days Start Date: 05/27/2024 Duration: 13 weeks Pay: $2117 / Week About GLC on the GO: · WE ARE GLC GROUP · We go that little extra to turn ...

  • Bank of America

    Relationship Banker

    2 weeks ago

    Bank of America Las Vegas, United States Full time

    Description · : · This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash ...

  • American Homes 4 Rent

    Senior DevOps Engineer

    2 weeks ago

    American Homes 4 Rent Las Vegas, United States Full time

    · The Senior DevOps Engineer will ensure the seamless continuity between Software Development, Infrastructure, and IT Operational Teams. The Senior DevOps Engineer will ensure the quality, integrity, security, stability, and overall maintenance of the release pipelines. The Seni ...

  • GLC on the GO

    Travel Nurse

    2 weeks ago

    GLC on the GO Las Vegas, United States

    GLC on the GO is seeking an experienced Cardiac Cath Lab Registered Nurse for an exciting Travel Nursing job in Las Vegas, NV. Shift: 4x10 hr nights Start Date: 06/10/2024 Duration: 13 weeks Pay: $ / Week About GLC on the GO: · WE ARE GLC GROUP · We go that little extra to turn ...