- HS Diploma/GED is required
- Prior experience in medical office and/or call center is preferred
- Bilingual Spanish/English is required
- Pre-Employment drug screen is required
- Medical/Dental/Vision
- Life insurance/AD&D/Long Term Disability
- 401k
- PTO & EIT
- 9 paid holidays
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Scheduling Agent - Yakima, United States - CHC Wellness
Description
Scheduling Agent
$ $25.01
Community Health of Central Washington (CHCW) is committed to attract and retain a diverse staff. We will honor your experiences, perspectives, and unique identity. Together, with our community, we strive to create and maintain working and learning environments that are inclusive, equitable and welcoming.
CHCW has an opening for a Scheduling Agent to join our team in the Call Center. You will be working alongside other call center agents to provide excellent customer service to our diverse patients and customers while handling their requests accurately and efficiently. Responsibilities include answering multiline telephones, scheduling appointments, verifying insurances, and obtaining patient eligibility and benefits. This position requires someone who is reliable, organized, and detail oriented with excellent communication and customer service skills.
Qualifications:
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)
