Head Sommelier - New York, United States - Estiatorio Milos - Hudson Yards

Description

Recognized as one of the world's finest Greek restaurants, estiatorio Milos has maintained a longstanding history of excellence since our Montreal inception over 40 years ago. estiatorio Milos has expended internationally with restaurants positioned in Montreal, New York, Athens, Las Vegas, Miami, London, Dubai and Los Cabos.

We are currently seeking full time Head Sommelier to join our Hudson Yards team

Position Summary:

The Head Sommelier is responsible for the management of the wine and beverage program. The Head Sommelier will partner with the Restaurant Director and the Beverage Director and support operational activities and ensure high quality of service.

Key Responsibilities and duties

• Manage and oversee all aspects of the restaurant wine and beverage program, inclusive of ordering, inventory, organization and cost management;
• Develop and execute wine and beverage training programs for all employees to improve their knowledge of wine tasting and wine service;
• Support the management team with ensuring a state-of-the-art service delivery;
• Assist with daily operational duties, inclusive of reporting and opening/closing procedures;
• Coordinate restaurant front of house actions, being responsible for a smooth and effective collaboration across staff and exceeding guests' expectations;
• Lead by example to promote a positive and professional team environment that fosters trust, integrity and superior performance standards;
• Provide coaching, feedback, and guidance to service team members to ensure ongoing development, engagement and motivation
• Ensure all team members adhere to company policies and procedures
• Greet and welcome guests in a professional manner and positive attitude
• Manage eventual clients' complaints exceeding their expectations
• Oversee and proactively deal with guest requests and complaints;
• Maintain a clean work environment.

Job Requirements

• 3+ years of experience in the hospitality industry in a sommelier role.
• Previous experience in fine dining preferred
• Proven knowledge of food and beverage pairings;
• Solid understanding of pricing, budgets and cost management;
• Excellent command of English, both written and spoken. Second language preferred.
• Knowledge and proficiency in Microsoft Office Suite;
• Professional grooming and appearance;
• Excellent interpersonal, organizational, people-management skills;
• Ability to work a flexible schedule based on business needs which includes evenings, weekends and holidays;
• Ability to lift up to 50lbs

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

estiatorio Milos is an EEO Employer