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Granger

    Front Desk Receptionist - Granger, United States - DaMar Staffing

    DaMar Staffing
    DaMar Staffing Granger, United States

    1 week ago

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    Description
    Job Description
    Client Profile- Medical facility offering assisted living and memory care.

    Job Summary- Responsible for front line administrative support to residents, visitors and internal and external staff and support staff.

    Responsibilities
    • Operate telephone switchboard to answer, screen and forward calls, provide information and respond to inquiries; take messages.
    • Check and handle all voicemails (including those that come through via email)
    • Great all residents and guests in a courteous and professional manner; direct or escorts individuals to specific destinations
    • Daily resident check in/check out; ensure residents are signing the front desk binder
    • Enter daily safety and resident falls report; snow log report when applicable
    • Monitor Nurse Call system and respond accordingly
    • Enter transportation and work order request into system as needed.
    • Sort and deliver all mail, internal messages and packages to residents and staff.
    • Reserve the private dining area for residents and guests.
    • Know emergency call systems and emergency procedures (fire, medical, and police)
    • Keep immediate supervisor fully informed of all situations or unusual matters of significance coming to his/her attention so prompt action can be taken.
    • Refer all prospective residents and families to leasing team.
    • Distribute applications to prospective employees.
    • Other duties including special projects as assigned.
    Qualifications
    • High School diploma; or three to five years related experience and or training or equivalent combination of education and experience
    • Minimum of three years of office experience
    • Experience working with the elderly is a plus
    • Intermediate computer skills; including knowledgeable of Microsoft Office Suite
    • Must have excellent customer service skills; patience; empathy
    • Must be able to respond to emergencies in a calm manner
    • Hours: M-F 8:30am to 4:30pm
    • Starting pay: $14.00 to $16.00 hourly; competitive health insurance and benefits.
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