- Answers incoming telephone calls in a friendly and upbeat tone of voice; determines person, office or information desired; responds to questions or directs calls to appropriate person or transmits messages as requested.
- Greets all people coming into the Enrichment Center in a positive and friendly way. Receives visitors and guests and directs them to appropriate staff, offices or other locations as requested. Develops and maintains relationships with seniors through telephone and personal contacts.
- Receives concerns from any person at the Enrichment Center, acknowledging the concern, apologizing for the perceived issue and identifying the follow up that will take place.
- Provides clerical assistance to seniors and co-workers as requested.
- Sorts, processes and delivers any incoming mail delivered to the Enrichment Center.
- Takes reservations from seniors for various activities, events or functions happening at the Enrichment Center and generates guest counts for programs and shares information with the Life Enrichment Manager.
- Distribute restaurant and special event tickets to seniors.
- Offers a tour to any person coming into the Enrichment Center, providing information and services about the Commission on Aging and the activity programs scheduled.
- Assists seniors with setting up and renewing memberships
- Prepare coffee and water service daily for lobby and maintain throughout each day.
- Logs activity attendance information into CareVantage, as requested.
- Performs daily housekeeping tasks. Frequently checks cleanliness of all bathrooms at the Enrichment Center (sinks, toilets, mirrors and door handles).
- Completes end-of-day cash-out and prepares monthly deposit.
- Performs other duties as required.
- Passion for working with seniors
- Excellent Customer Service skills
- Detail oriented work and high standard for cleanliness
- Ability to operate copy machine and other office equipment
- Ability to lift, push and/or pull up to 25 pounds
- Ability to tolerate moderate stooping and bending
- Job requires frequent sitting at a desk
- Works in office conditions.
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Receptionist - COA Enrichment Center - Three Rivers, United States - St. Joseph County, MI
1 week ago
Description
UnionNon-union.
Pay Grade
Grade B.
Wage Scale
$ $18.41 per hour. Based on experience.
Description
Are you looking for a part-time job where you get to work great hours in a friendly environment? The COA is looking for a substitute receptionist for its Three Rivers Enrichment Center with a guarantee of working at least one day a week. The job would entail welcoming older adults coming to the center for activities, handling cash and answering the phone.
General Summary:
Under the supervision of the Finance Manager, creates a positive first impression for anyone coming into the building. Provides excellent customer service during interactions with seniors, co-workers and other citizens when they enter the building and when answering incoming calls. This position is key in recognizing and resolving concerns with any customer and addressing any housekeeping issue that detracts from the appearance of the Enrichment Center.
Essential Functions:
Position Requirements
Employment Qualifications:
Education: High school graduation or equivalent.
Experience: Some prior receptionist experience desirable.
Other Requirements:
Physical Requirements:
(This job requires the ability to perform the essential functions contained in this description. These include, but are not limited to, the following requirements. Reasonable accommodations will be made for otherwise qualified applicants unable to fulfill one or more of these requirement):
Part-Time
Shift
Days
Position
Receptionist - COA Enrichment Center
Exempt/Non-Exempt
Non-Exempt
Open Date
4/24/2024
Location
Commission on Aging
About the Organization
The mission of St. Joseph County Government is to provide statutory and constitutional services in a fiscally responsible manner worthy of the dignity and respect of all County citizens. Non-mandated services requested by citizens shall be evaluated and prioritized within the same context of fiscal responsibility and public trust. The basis for providing such services shall include, but not be restricted to: the safety and well-being of the public, the protection and improvement of natural resources, and the expansion of economic opportunities for all citizens.
St. Joseph County Government as stewards of people and resources promotes equal opportunity for all, and hereby encourages the talents, creativity and leadership of all County employees in striving for prompt, courteous, respectful and efficient delivery of services.
St. Joseph County provides an excellent benefit package. This includes health, dental, vision, life, and short and long term disability insurance. We also offer a very generous sick and vacation package and 13 paid holidays for most positions. Pension plans are available for many of our employees as well as additional retirement options.
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, sexual orientation, gender identity, marital status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications.
