- Leads all manufacturing sites efforts to ensure customer quality performance expectations and requirements are effectively managed
- Leads implementation of customer requirements at the manufacturing sites including coordinating / leading customer visits and acts as liaison with vendors to ensure their products meet the needs of Tenneco & customer requirements
- Leads facilities effort to eliminate product and process defect causes by utilizing Team-Oriented Problem-Solving methodology and recommends changes or solutions to problems. Leads the resolution of customer complaints management process at the manufacturing sites. Institutes processes to ensure timely and effective resolution of customer complaints via appropriate team [1] oriented problem-solving methodology (Red X, Global 8D, Kepner-Tregoe, Six Sigma, etc.)
- Leads the manufacturing sites overall Quality Management System (ISO/TS 16949 and IATF development, implementation, and monitoring to ensure manufacturing sites business objectives are achieved
- Maintains tracking and reporting manufacturing sites performance and customer satisfaction metrics and publish reports / improvements actions needed to achieve manufacturing sites / business unit's objectives
- Develops a Quality culture that will drive Zero PPM and Zero Customer Complaints performance. This position description is intended to convey information essential to understanding the scope of the role and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position
- Drives improvement projects at the manufacturing sites focused on Quality initiatives that supports Tenneco's Business Systems / Total Quality Management. Participates, supports and leads projects for the manufacturing sites / business units that adapt and implement best practices in Quality Assurance. Supports the manufacturing sites effort in driving reduction in Cost of Poor Quality
- Manages and develops Quality professionals and directs their training, quality functional competency development activities to drive enhanced levels of quality team performance in achieving business objectives
- Supports the Engineering, Sales and Launch teams in executing New Product Launches via the TENPlus process to ensure new product and processes are launched flawlessly. Must be able to apply the Project Management principals to ensure timely completion of project tasks
- Develops in coordination with Supply Chain organization a robust Supplier Management processes that supports the needs of the manufacturing sites & business unit
- Establishes Warranty Management Process, that clearly established the workflow process, captures current warranty performance, develops reliability predictive models to forecast future trends and drives improvement projects to reduce warranty costs to the business
- Other duties as assigned
- Must have a strong work ethic
- Must be well organized and a self-starter
- Must be able to follow detailed instructions
- Must have the ability to identify and solve problems and make logical decisions
- Must be able to work with precision and a high level of accuracy
- Detail oriented, professional attitude, reliable and able to focus on task at hand
- Possess strong time management skills
- Ability to understand technical operating, service or repair manuals
- Ability to read blueprints and technical drawings
- Working knowledge of gages such as dial calipers, micrometers, indicators, etc.
- Ability to communicate effectively verbally and in writing
- Ability to interact with employees in a professional manner
- Ability to speak and write English fluently
- Ability to work independently and with a team in a fast-paced and environment with emphasis on accuracy and timeliness
- Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication and division quickly and accurately
- Bachelor's degree in Ceramics, Engineering, or similar degree or equivalent knowledge in quality assurance. Certified Quality Auditor (CQA) through ASQ and/or Certified IATF16949/ISO 9001 Auditor preferred
- At least two years of experience in Quality Manager required
- Automotive experience (tier 1 or OEM experience)
- Hands on experience in quality processes such as APQP, FMEA, SPC, MSA and PPAP
- Process improvement in reducing scrap and defects
- Working with internal and external customers
- Union shop experience preferred
- Experience using DataLyzer, Plato, GageTrac, MiniTab or similar preferred
-
Quality Manager
4 weeks ago
Tenneco Napoleon, United StatesTenneco is one of the world's leading designer, manufacturers and marketers of automotive products for original equipment and aftermarket customers, with approximately team members working at more than 300 sites worldwide. Through our four business groups, Motorparts, Ride Perfor ...
-
Quality Manager
3 weeks ago
Tenneco Napoleon, United StatesTenneco is one of the world's leading designer, manufacturers and marketers of automotive products for original equipment and aftermarket customers, with approximately team members working at more than 300 sites worldwide. Through our four business groups, Motorparts, Ride Perfor ...
-
Quality Manager
1 week ago
First Brands Group, LLC Fayette, United StatesThe Quality Manager provides technical leadership for all aspects of quality throughout the product realization process. This position will handle multiple projects from product inception, and development, through manufacture and customer use. The position provides a key role to ...
-
Quality Manager
2 weeks ago
MJ Recruiters LLC Perrysburg, United StatesJob Description · Job DescriptionQuality Manager - Automotive · Bellefontaine, OH area · HYBRID position - work remote two days per week · Tired of the strenuous, exhausting automotive supplier work environments? This employer has the answer for you · HYBRID position after 60-9 ...
-
Retail salesman
1 week ago
Velocity Enterprises Napoleon, United StatesThe focus of the training for the position of retail merchant (m/f/d) or salesperson (m/f/d) is on sales, product range and sales promotion. It is important that the customers always have access to a sufficient amount of products. In order to achieve this, you will learn how to u ...
-
Specialist for warehouse logistics
1 week ago
FusionTech Napoleon, United StatesAre you interested in logistics? Logo A job with a future. As a specialist for warehouse logistics (m/f/d) at our location in Meschede-Freienohl, you will take on the role of Napoleon. You will receive goods and check their quantity and quality. You will organize the unloading, s ...
-
Quality Assurance Manager
3 weeks ago
Balchem Defiance, United StatesCOMPANY OVERVIEW: · Balchem Corporation develops, manufactures, and markets specialty ingredients that improve and enhance the health and well-being of life on the planet, providing state-of-the-art solutions and the finest quality products for a range of industries worldwide. O ...
-
Quality Manager
3 weeks ago
Grammer Americas Bowling Green, United StatesGRAMMER is specialized in developing and manufacturing components and systems for car interiors as well as driver and passenger seats for off-road vehicles, trucks, buses, and trains. · As a global partner to the vehicle manufacturing industry, we are represented around the worl ...
-
Quality Manager
6 days ago
First Brands Group, LLC Fayette, United StatesThe Quality Manager provides technical leadership for all aspects of quality throughout the product realization process. This position will handle multiple projects from product inception, and development, through manufacture and customer use. The position provides a key role to ...
-
2nd Shift Production Supervisor
1 week ago
Dana Incorporated Napoleon, United StatesDana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets – passenger vehicle, ...
-
Launch Manager
5 hours ago
Jac Products Napoleon, United States Full time RegularJac Products - Launch Manager, Napoleon, Ohio · JAC Products has been a pioneer in the Tier I automotive space for over 50 years and continues to test the limits of functional exterior trim products. We use advanced engineering techniques and cutting-edge technology to design pro ...
-
Registered Nurses
5 days ago
Northcrest Rehab Napoleon, United StatesNorthcrest Rehab - Northcrest Nursing and Rehab located in Napolean, Ohio, is a Skilled Nursing Facility committed to providing exceptional care to our residents. We pride ourselves on our dedication to their well-being and fostering a supportive environment. We are currently see ...
-
CDL A
2 weeks ago
Corrigan Oil Napoleon, United StatesFuel Transport Driver · Position Overview: · Night Shift: 5:00pm - 5:00am. Full Time. Rotating Schedule. · Required licenses and certifications: CDL A License, Hazmat, Tanker · The primary function of the Fuel Transport Driver is to drive a transport truck to gas stations and ot ...
-
Quality Assurance Manager
1 week ago
balchem defiance, United StatesCOMPANY OVERVIEW: · Balchem Corporation develops, manufactures, and markets specialty ingredients that improve and enhance the health and well-being of life on the planet, providing state-of-the-art solutions and the finest quality products for a range of industries worldwide. Ou ...
-
Quality Assurance Manager
5 days ago
Balchem Defiance, United StatesCOMPANY OVERVIEW: · Balchem Corporation develops, manufactures, and markets specialty ingredients that improve and enhance the health and well-being of life on the planet, providing state-of-the-art solutions and the finest quality products for a range of industries worldwide. Ou ...
-
Quality Assurance Manager
3 weeks ago
Balchem Defiance, United StatesCOMPANY OVERVIEW: · Balchem Corporation develops, manufactures, and markets specialty ingredients that improve and enhance the health and well-being of life on the planet, providing state-of-the-art solutions and the finest quality products for a range of industries worldwide. Ou ...
-
Quality Assurance Manager
3 weeks ago
Balchem Defiance, United StatesQuality Assurance Manager · Department: Quality · Location: Defiance, OH · Start Your Application ) · COMPANY OVERVIEW: · Balchem Corporation develops, manufactures, and markets specialty ingredients that improve and enhance the health and well-being of life on the planet, p ...
-
Titan Ventures Malinta, United StatesIONIQ Skincare - Powered by Talents · At IONIQ Skincare, we strive to make skincare high-quality, efficient, and effortless. With our unique system of premium cosmetics and touchless technology, we are experts in rethinking skincare. · Are you open to new perspectives and want to ...
-
Quality Engineer
2 weeks ago
Dana Incorporated Napoleon, United StatesDana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets - passenger vehicle, ...
-
Co-Op (Technician) Weekly
2 weeks ago
Tenneco Automotive Napoleon, United StatesTenneco is one of the world's leading designer, manufacturers and marketers of automotive products for original equipment and aftermarket customers, with approximately team members working at more than 300 sites worldwide. Through our four business groups, Motorparts, Ride Perfor ...
Quality Manager - Napoleon, United States - Tenneco
Description
Tenneco is one of the world's leading designer, manufacturers and marketers of automotive products for original equipment and aftermarket customers, with approximately team members working at more than 300 sites worldwide. Through our four business groups, Motorparts, Ride Performance, Clean Air and Powertrain, Tenneco is driving advancements in global mobility by delivering technology solutions for diversified global markets, including light vehicle, commercial truck, off-highway, industrial, motorsport and the aftermarket.Summary
This position is responsible to develop, implement, review and improve the quality systems to ensure compliance to Customer Specific Requirements (CSR's), Industry Standards (ISO/TS 16949 and IATF and Tenneco Business Systems requirements. Focuses on managing product / process quality performance, Quality Management Systems, Warranty Performance and Customer Satisfaction measures. Robust understanding of Problem-Solving methods that enables sound interactions with customer and Tenneco stakeholders.
Essential Duties & Responsibilities: