Jobs
>
Sacramento

    Member Service Representative - Sacramento, United States - SAFE Credit Union

    SAFE Credit Union
    SAFE Credit Union Sacramento, United States

    3 weeks ago

    Default job background
    Description


    Hourly Range: $ $22.00Exact compensation may vary based on skill, experience and location.

    Locations in this Region:
    West Sacramento, East Sacramento, K Street, Natomas, East Elk Grove, Land Park
    POSITION PURPOSE

    Responsible for becoming a professional expert, offering members the best solutions and an exceptional experience every time. Processes a variety of member transactions and educates our members about products and services that will help improve their financial well-being. Will work in and travel to branches within any of the designated regions.

    ESSENTIAL FUNCTIONS AND BASIC DUTIES
    • Develop and maintain positive member and staff relationships.
    • Provide transactional service to members.
      • Pleasantly greet all members within ten seconds and ten feet.
      • Use the member's name at least twice during the transaction.
      • Accept and process deposits, withdrawals, and payments according to SAFE's policies and procedures.
      • Process over-the-counter requests for cashier's checks, Visa cash advances, gift cards, postage stamps, temporary checks, and Visa debit cards.
      • Thank members for their business and use SAFE in the closing statement.
    • Maintain individual cash drawer with appropriate drawer limits and balance drawer at the end of shift, or as instructed by Management.
    • Initiate sales and service activities:
      • Develop personal sales and referral skills.
      • Achieve monthly personal sales and referral goals.
      • Initiate a sales activity with every member interaction.
      • Assist in achievement of branch sales goals.
      • Generate referrals and leads to the platform, Branch Business Specialist, and/or LBE, Real Estate Mortgage Officer, SAFE Financial Services, and SAFE's Business Development Officer.
    • Assist in the branch's daily opening and closing activities.
    • Assist in the balancing and auditing of all negotiable and dual-custody facilities.
    • Maintain accurate and complete records of member transactions.
    • Follow CIP procedures and complete regulatory reports to ensure compliance with BSA.
    • Participate in personal self-development training through the completion of internal and external training programs.
    • Assist with other duties, as assigned.
    QUALIFICATIONS

    Education/Certification:

    High school diploma or general education degree (GED); and one year related experience in customer service and/or cash handling; or equivalent combination of education and experience.

    Experience Required:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Skills/Abilities:
    • Knowledge of various computer software programs.
    • Ability to communicate effectively.
    • Ability to function in a team environment as a proven team player.
    • Ability to travel to branches within the Sacramento region.
    WORK ENVIRONMENT/PHYSICAL DEMANDS SUMMARY

    LANGUAGE SKILLS
    • Excellent communication skills (verbal, written, listening skills, and empathy).
    • Expert ability to build relationships with other leaders, business partners, and stakeholders.
    • Ability to read and comprehend simple instructions, short correspondence, and memos.
    • Ability to write simple correspondence.
    • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
    MATHEMATICAL SKILLS AND REASONING ABILITY
    • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
    • Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs.
    • Ability to apply common-sense understanding to carry out detailed but uninvolved written or oral instructions.
    • Ability to deal with problems involving a few concrete variables in standardized situations.
    PHYSICAL DEMANDS AND WORK ENVIRONMENT

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
    • While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls.
    • The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.
    • The employee must occasionally lift and/or move up to 10 pounds.
    • Specific vision abilities required by this job include close vision.
    • The noise level in the work environment is usually moderate.
    INTENT AND FUNCTION OF JOB DESCRIPTIONS

    This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

    In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

    Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.
  • Business Sales Firm

    Customer Service Representative

    2 weeks ago

    Business Sales Firm Sacramento, United States

    Our company is a consulting and sales firm in Sacramento leading the industry in customer acquisition and client management. Our innovative consultative approach drives our high standards for outstanding performance with each client year over year. We are growing our client base ...

  • City of Sacramento

    Customer Service Representative

    3 weeks ago

    City of Sacramento Sacramento, United States

    **THE POSITION**: · **With supervisor approval, incumbents may be eligible for intermittent remote work; **however, they must physically **reside** within the Sacramento region or **have the ability to** regularly report to a City of Sacramento physical worksite with little notic ...

  • Ken Schuurman - State Farm Agent

    Customer Service Representative

    3 weeks ago

    Ken Schuurman - State Farm Agent Sacramento, United States

    **Benefits**: · - Bonus based on performance · - Dental insurance · - Health insurance · - Paid time off · - Training & development · **ROLE DESCRIPTION**: · As a Customer Service Representative - State Farm Agent Team Member with Ken Schuurman - State Farm Agent, you will genera ...

  • Bonney Plumbing, Electrical, Heating and Air

    Customer Service Representative

    2 weeks ago

    Bonney Plumbing, Electrical, Heating and Air Sacramento, United States

    As an Customer Service Representative, you will be responsible for receiving inbound calls, initiating outbound calls to potential and current customers, introducing our products/services, and generating leads to contribute to our company's growth. Other duties include but are no ...

  • United Airlines

    Customer Service Representative

    2 weeks ago

    United Airlines Sacramento, United States Part time

    **Description**: · **Customer Service Representative - Line** · **Starting pay of $18.51 per hour with competitive benefits that let you see the world**: · There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the hi ...

  • Diagnostic Radiological Imaging Sacramento

    Patient Service Representative

    3 weeks ago

    Diagnostic Radiological Imaging Sacramento Sacramento, United States

    Overview: · Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are _Leading Radiology Forward_. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people w ...

  • Rural Valley Tech LLC

    Merchant Services Representative

    3 weeks ago

    Rural Valley Tech LLC Sacramento, United States

    **About us** · Our work environment includes: · - Modern office setting · **Job Summary**: · **Responsibilities**: · - Canvassing businesses to identify opportunities for business development · - Qualify businesses for the Edge Program. · - Provide exceptional customer service to ...

  • Hilton Garden Inn Sacramento/South Natomas

    Guest Service Representative

    2 weeks ago

    Hilton Garden Inn Sacramento/South Natomas Sacramento, United States

    **Job Type**: · Full-time · **Description**: · **Reports To**: Front Office/Operations Manager · **Supervises**: N/A · **Job Purpose**: To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out ...

  • Mission Linen Supply

    Customer Services Representative

    3 weeks ago

    Mission Linen Supply Sacramento, United States

    **Responsibilities**: · **Mission Linen Supply** is seeking an experienced **Direct Sale Coordinator**. The Direct Sale Coordinator will provide support to the Corporate Apparel Department with direct sales processing and established procedures. We seek an energetic professional ...

  • Amcor

    Equipment Service Representative

    2 weeks ago

    Amcor Sacramento, United States

    **We are global, we are impacting the lives of millions every day, we are making a difference**: · At Amcor we are inspired to change the packaging industry and are taking on the aspirational challenge to make all our products recyclable or reusable by 2025. Through our products ...

  • City of Sacramento

    Customer Service Representative

    1 week ago

    City of Sacramento Sacramento, United States

    **THE POSITION**: · **With supervisor approval, incumbents may be eligible for intermittent remote work; **however, they must physically **reside** within the Sacramento region or **have the ability to** regularly report to a City of Sacramento physical worksite with little notic ...

  • Nothing Bundt Cakes #103

    Guest Service Representative

    1 week ago

    Nothing Bundt Cakes #103 Sacramento, United States

    The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our b ...

  • Carrington College

    Enrollment Services Representative

    1 day ago

    Carrington College Sacramento, United States

    **Who Are We: Carrington College **helps students achieve success by providing them with "hands-on" training that uses the technologies and processes that are used in the field, allowing them to build their confidence while they "learn by doing". Our focus is to help change the l ...

  • MYGRANT GLASS COMPANY INC

    Customer Service Representative

    1 week ago

    MYGRANT GLASS COMPANY INC Sacramento, United States

    In the bustling world of Mygrant Glass, where precision and efficiency are paramount, there's one indispensable figure who stands out amidst the whirlwind of activity - the Customer Service Representative extraordinaire. With lightning reflexes and a warm smile, they field calls ...

  • Veolia WTS

    Field Service Representative

    1 week ago

    Veolia WTS Sacramento, United States

    **Company Description** As part of Veolia Group, Veolia Water Technologies & Solutions brings together experienced professionals in pursuit of the same goal: to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. ...

  • Diagnostic Pathology Medical Group, Inc.

    Client Service Representative

    1 week ago

    Diagnostic Pathology Medical Group, Inc. Sacramento, United States

    Diagnostic Pathology Medical Group, Inc (DPMG) in East Sacramento seeks to hire a Client Service Representative for our busy pathology laboratory. · **Essential Duties and Responsibilities**:include the following. Other duties may be assigned. · - Respond to client inquiries · - ...

  • Service Station Systems

    Customer Service Representative

    1 day ago

    Service Station Systems West Sacramento, United States

    Welcome to Service Station Systems, Inc. (SSS), where our commitment to safety, expert service, and complete customer satisfaction drives everything we do. We operate within the fuel industry, servicing not only gas stations, but also any location where fuel systems are present. ...

  • RadNet | Diagnostic Radiological Imaging Sacramento

    Patient Service Representative

    1 day ago

    RadNet | Diagnostic Radiological Imaging Sacramento Sacramento, United States

    Growth and learning opportunity available for a caring professional that wants to further develop their skills and knowledge in healthcare, while making a difference in patient's lives. We invite you to join our Diagnostic Radiological Imaging team as a Patient Service Coordinato ...

  • Ethos Veterinary Health

    Aa Client Service Representative

    3 weeks ago

    Ethos Veterinary Health Sacramento, United States

    **Client Service Representative - Veterinary Medicine - Vista Veterinary Specialists - Sacramento** · Do you love animals? Do you have a passion for healthcare? Are you looking for a job with growth opportunities? Then Vista is the right place for you · **Vista Veterinary Special ...

  • VCA Animal Hospitals

    Client Service Representative Lead

    2 weeks ago

    VCA Animal Hospitals Sacramento, United States

    **Job Title**:Client Service Representative Lead · **Location**:VCA Sacramento Veterinary Referral Center, Sacramento, CA · **Position Type**: Full-time · **About Us**: VCA Sacramento Veterinary Referral Center is a premier provider of advanced veterinary care, dedicated to ensur ...