- Customer Service Excellence
- Incoming phone calls, email, or notifications, which may include incoming service calls or require directing the caller to the proper party, accept service orders, and in general caring for the incoming inquiries. This may include answering status questions and providing direction to our subcontractors.
- Share in managing the afterhours Emergency service response line.
- Vetting subcontractors and negotiating a fair cost for the work product.
- Frequent follow up to status and schedule each project.
- Service Channel, or other third-party portal frequent status updates
- Frequent update to the customer
- Tracking job cost in an effort to control and monitor cost for NTE.
- Providing quote to customer as required
- Maintaining Target Margin for all assigned accounts.
- Service order management as a whole (cradle to grave), tracking back log, and deliverables to ensure we are driving to completion timely.
- Close out documents
- Timely billing instructions
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Service Coordinator
2 weeks ago
UPMC Philadelphia, United States**UPMC Health Plan's Community HealthChoices team is looking to add Service Coordinators in the Delaware and Chester County area** · Community HealthChoices (CHC) is Pennsylvania's managed care long-term services and supports (LTSS) program serving seniors and individuals with ph ...
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Service Coordinator
2 weeks ago
UPMC Philadelphia, United States**UPMC Health Plan's Community HealthChoices team is looking to add Service Coordinators in the Bucks and Montgomery County area** · Community HealthChoices (CHC) is Pennsylvania's managed care long-term services and supports (LTSS) program serving seniors and individuals with ph ...
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Service Coordinator
2 weeks ago
HopePHL Philadelphia, United States**SERVICE COORDINATOR** · **Classification**:Exempt · **Reports to**:Director of YES · **DEPARTMENT**:Youth Emergency Service (YES) - Teen Shelter · **JOB SCHEDULE**:40-hour week · **JOB DESCRIPTION** · **About HopePHL** · **Summary**: · **Essential Duties and Responsibilities**: ...
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Service Coordinator
4 days ago
Casey Ball Supports Coordination, LLC Philadelphia, United StatesMONTHLY TRAVEL IS REQUIRED TO SEE CLIENTS FACE-TO-FACE. MONTGOMERY, PHILADELPHIA AND SURROUNDING COUNTIES. · PLEASE NOTE THIS POSITION REQUIRES A COLLEGE DEGREE IN SOCIAL WORK OR RELATED FIELD OF STUDY. · To support individuals with physical and mental disabilities to live an ind ...
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Patient Services Coordinator
3 weeks ago
Penn Medicine Philadelphia, United States**Description** · Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration w ...
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Office Services Coordinator
2 weeks ago
CBRE Philadelphia, United States**Office Services Coordinator** · **Job ID** · **Posted** · - 14-May-2024**Service line** · - Advisory Segment**Role type** · - Full-time**Areas of Interest** · Sales Support · **Location(s)** · Philadelphia - Pennsylvania - United States of America, Radnor - Pennsylvania - Unite ...
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Services Coordinator- Elderly
2 weeks ago
The Philadelphia Housing Authority Philadelphia, United StatesUnder general supervision, provide advocacy and support to Philadelphia Housing Authority (PHA) senior and or disabled residents with referrals to appropriate service agencies and contractors. Provide information resources for the best possible quality of life in the areas of hea ...
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Facilities Service Coordinator
6 days ago
Roxborough Memorial Hospital Philadelphia, United StatesOverview: · Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community Roxborough Memorial Hospital, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedic ...
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Supportive Services Coordinator
1 week ago
COMMUNITY COUNCIL FOR MENTAL Philadelphia, United States**Position Summary** · The Supportive Services Coordinator is a new position within Out-of-School Time (OST) organizations. This position will work with OST providers to increase student accessibility to OST programs. The coordinator will work with program staff to complete and s ...
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Surgical Services Coordinator
1 week ago
Penn Medicine Philadelphia, United States**Description** · Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration w ...
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Patient Services Coordinator
1 week ago
Penn Medicine Philadelphia, United States**Description** · Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration w ...
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Food Service Unit Coordinator
2 weeks ago
COMHAR INC Philadelphia, United States: · **Food Service Unit Coordinator** · COMHAR is a nonprofit community-based organization. Our mission is to provide health, and human services that empower individuals, families, and communities to live healthier self-determined lives. · We have an immediate opening for a Food ...
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Service Coordinator, Philadelphia County
2 days ago
Social Work p.r.n. Philadelphia, United StatesService Coordinator needed for full-time, temp to hire position in Philadelphia County. · Responsibilities include conducting person-centered assessments, developing individualized service plans, coordinating resources, monitoring services, and evaluating outcomes for individuals ...
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Coordinator, Office of Specialized Service
3 days ago
The School District Of Philadelphia Philadelphia, United States**Coordinator, Office of Specialized Service (Extended School Year)** **-** **(** **)** · **Description** · **Title: Coordinator, Office of Specialized Service (Extended School Year)** · **Department: Office of Diverse Learners** · **Reports To**: Administrative Superior** · The ...
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Social Work Services Coordinator
1 week ago
Children's Hospital of Philadelphia Philadelphia, United StatesSHIFT: · Weekends (United States of America) · **Seeking Breakthrough Makers** · Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, ...
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Social Work Service Coordinator
21 hours ago
Children's Hospital of Philadelphia Philadelphia, United StatesSHIFT: · Day (United States of America) · **Seeking Breakthrough Makers** · **This role will be based out of Main campus but will require going to KOPH one day per week.** · Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of ...
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Associate Peer Service Coordinator
3 weeks ago
Center for Family Services Camden County, NJ, United States**Sign-On Bonus** · - ** Location**:Camden County, NJ · **Job Type/Status**:Part Time · **Position Summary**: · Center For Family Services is seeking an experienced individual to join our CPRC Team as the Associate Peer Services Coordinator. The Peer Services Coordinator will be ...
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Sales & Convention Services Coordinator
6 days ago
Hilton Philadelphia at Penn's Landing Philadelphia, United StatesAbout Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a Peop ...
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Business Services Coordinator Ii
6 days ago
Aramark Philadelphia, United StatesAs an Associate Business Analyst in Supply Chain Management, you will be accountable to manage the financial implications present in the agreements between Company SCM, Inc. and our vendor partners through invoicing, collecting receivables, and researching differences in payments ...
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Logistics Coordinator/customer Service
1 day ago
FOREWAY TRANSPORTATION INC Coopersville, United StatesForeway Transportation is looking for a customer service/load planner with experience in the trucking industry. Must be detail oriented, good at multi-tasking and have excellent problem solving skills. Demonstrated success with rate negotiation with brokers and customer developme ...
Service Coordinator - Philadelphia, United States - Dynamic Facility Services, Inc.
Description
Position Summary
The Service Coordinator at Dynamic Facility Services plays a crucial role in managing incoming inquiries, coordinating service orders, and ensuring efficient project completion. The primary objective of this position is to provide exceptional customer service, effectively communicate with internal teams and external stakeholders, and streamline the service delivery process. Key responsibilities include handling incoming phone calls, directing callers to the appropriate parties, accepting service orders, and addressing customer inquiries. The Service Coordinator will also manage the after-hours emergency service response line, vet subcontractors, negotiate fair costs, and track job costs to maintain cost control. Timely follow-up on project status, frequent updates to customers and third-party portals, and ensuring completion of closeout documents are essential aspects of this role. Additionally, the Service Coordinator will oversee service order management, track backlog, and provide timely billing instructions. The ultimate goal is to optimize customer satisfaction, facilitate efficient operations, and contribute to the success of Dynamic Facility Services in delivering high-quality service to its clients.
Job Description: