Service Coordinator - Philadelphia, United States - HopePHL

HopePHL

Verified Company

Philadelphia, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

SERVICE COORDINATOR

Classification:
Exempt

Reports to:
Director of YES

DEPARTMENT:
Youth Emergency Service (YES) - Teen Shelter

JOB SCHEDULE:40-hour week

JOB DESCRIPTION

About HopePHL

Summary:

Essential Duties and Responsibilities:

Provide individualized support and advocacy for residents, assessing their needs, strengths, and challenges.
Develop and implement service plans, collaborating with the youth, their families (if appropriate), advocates and relevant community resources; ensure that the case file is up to date.
Offer trauma informed crisis intervention and emotional support to youth experiencing difficulties or facing challenging situations.
Regularly review and assess the effectiveness of service plans, making adjustments as needed to ensure the best outcomes for the youth.
Collaborate with the interdisciplinary team at YES to coordinate services and support for the youth.
Cultivate and maintain relationships with external agencies, community partners, and service providers to expand the resources available to YES youth.
Stay informed about community resources and programs that can benefit the youth and their families.
Organize and/or facilitate workshops or support groups for youth to enhance life skills, educational opportunities, and employability.

Competencies:

Educate and counsel residents to work through issues they face, to include, but not limited to: trauma, substance abuse, highrisk sexual behaviors, familyrelated issues, and social/emotional development.
Active listening open to listening to residents and employ deescalation techniques to resolve conflicts.
Facilitate experiential learning workshops.
Receive and process intake referrals for program admission.
Complete intake packet for admission including Emergency Placement Plan.
Act as agency liaison with assigned case manager from referring entities.
Coordinate the services for approximately residents.
Collaborate with Youth Care Workers around resident's daily living activities.
Coordinate efforts so that the basic needs of the residents are met (i.e. medical, dental, psychological, psychiatric, educational services and appointments)
Escort resident to court hearings and other mandated meetings as required.
Document all resident related activities and complete all required reports.
Attend all advocacy meetings regarding resident.
Implementation of the "YES Values" doctrine into performance and practice.
Attend and participate in required trainings, other agency trainings, case conferences, and other applicable agency meetings.
Adhere to Agency's code of ethics and all aspects of the PA 3800 regulations.

Required Education and Experience:

Bachelor's Degree in Human Services or comparable field.
Minimum of three years' work experience with adolescents

Work Environment:

Physical Demands:

The employee must occasionally lift and/or move up to 30 pounds.

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position.

Duties, responsibilities, and activities may change at any time with or without notice.

HopePHL is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status._

Benefits: