- Extensive daily travel is required to customer locations.
- Effective time management of schedule and prioritization of customer service requests.
- Diagnose routine system failures using established procedures and perform simple and complex application and network installs.
- Requires a high degree of integrity and discretion with routine customer service related issues.
- Experience troubleshooting computer networking and connectivity appliances and devices.
- Require minimal supervision installing new equipment and resolving customer service requests.
- Perform assigned tasks to completion or effectively escalate issues not resolved to supervision and management and follow them to completion.
- Supports administration, sales, logistics and hardware personnel as well as the training of end users and customizing of functions to meet customer criteria and needs.
- Maintain professionalism while effectively managing customer perception with both internal and external customers.
- Works as part of a cohesive team with IT staff to satisfy customer needs (100% satisfaction)
- Proficient in Microsoft based operating systems with emphasis on Windows, MAC, Linux server, and mobile devices (Android Operating System).
- Maintains knowledge on existing products and pursues additional technical and product knowledge by actively participating in the training programs of the dealership. This includes manufacturer training and on the job training.
- High School Diploma; Associate's degree (A. A.); or 3-5 years related experience and/or training or equivalent combination of education and experience is an asset.
- High level of customer service, able to relate to individuals at all levels.
- Service technicians must be able to manage service calls that require more time than anticipated without becoming frustrated or rushing through a job.
- Ability to diagnose and solve problems from non-technical descriptions provided by their customers.
- Paid time off
- Medical, Dental, Vision, and 401K
- Paid holidays
-
Hybrid Infrastructure System Engineer
1 week ago
Stellar Enterprises Jacksonville, United StatesBenefits of working with us in Jacksonville · Flexible working hours and remote work options · Continuous training opportunities, including digital courses · Commitment to your health and retirement planning · Attractive benefits package · Your responsibilities · Act as the centr ...
-
Systems Engineer
1 week ago
VyStar Credit Union Jacksonville, United StatesAt VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours ...
-
IT Systems Engineer
1 week ago
Hornet Staffing, Inc. Jacksonville, United StatesJob Description:IT Systems Engineers (Vulnerability Tool Support) are responsible for monitoring, installation, configuration, administration, troubleshooting and maintenance of technology solutions. · IT Systems Engineers provide technical support, troubleshoot problem and perfo ...
-
Systems Engineer
1 week ago
Saft America, Inc. Jacksonville, United StatesAll About You: · The System Engineer defines the specification, the architecture, and the interfaces of the product to satisfy customer requirements. They are responsible for performance/technical requirements of the product and their implementation into sub-systems. They are re ...
-
Systems Engineer
1 week ago
Swisher Hygiene Jacksonville, United StatesSwisher is a leading lifestyle brand for adult consumers headquartered in Jacksonville, Florida. Our superior customer relationships, innovative thinking, and action have driven the company to grow and adapt for over 160 years. The legendary company we are today is a result of ou ...
-
Systems Engineer
1 week ago
Swisher Hygiene Jacksonville, United StatesSwisher is a leading lifestyle brand for adult consumers headquartered in Jacksonville, Florida. Our superior customer relationships, innovative thinking, and action have driven the company to grow and adapt for over 160 years. The legendary company we are today is a result of ou ...
-
IT Systems Engineer
1 week ago
Mindlance Jacksonville, United States100% Remote · Temp to Hire: · Important Notes from Hiring Manager: · MUST: · - Exp with Windows, Unix (redhat) · - Exp with Scripting (Python) · - Admin exp with vulnerability scanning tools · - Tenable · • Experience with maintaining, optimizing, and troubleshooting the ...
-
System Engineer
4 days ago
LHH Recruitment Solutions Jacksonville, United StatesJob Description · Job DescriptionJob Overview: The System Engineer is responsible for maintaining the stability and efficiency of our IT infrastructure, with a particular focus on server and storage systems. This role involves a mix of design, deployment, troubleshooting, and mai ...
-
Systems Engineer
1 week ago
Spectraforce Technologies Jacksonville, United StatesJob Title: Systems Engineer (Nessus Compliance) · Job Duration: 7+ Months (Possibility of Extension) · Job Location: Remote · Description · IT Systems Engineers are responsible for monitoring, installation, configuration, administration, troubleshooting and maintenance of technol ...
-
Systems Engineer
5 days ago
Swisher International Jacksonville, United States· Swisher is a leading lifestyle brand for adult consumers headquartered in Jacksonville, Florida. Our superior customer relationships, innovative thinking, and action have driven the company to grow and adapt for over 160 years. The legendary company we are today is a result of ...
-
Systems Engineer
1 week ago
iVenture Solutions Jacksonville, United StatesSystems Engineer · Department: Perseus · Employment Type: Full Time · Location: Jacksonville, FL · Compensation: $85,000 - $125,000 / year · Description · Our Systems Engineers design, implement and support advanced Windows server, application, and network technologies. You ...
-
Systems Engineer
2 weeks ago
VyStar Credit Union Jacksonville, United StatesAt VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursementavailable to all full and part time employees. Part time positions start at a minimum of 30 hours p ...
-
Systems Engineer
1 week ago
iVenture Solutions Jacksonville, United StatesSystems Engineer · Department: Perseus · Employment Type: Full Time · Location: Jacksonville, FL · Compensation: $85,000 - $125,000 / year · Description · Our Systems Engineers design, implement and support advanced Windows server, application, and network technologies. You ...
-
Systems Engineer
1 week ago
Spectraforce Technologies Jacksonville, United StatesJob Title: Systems Engineer (Nessus Compliance) · Job Duration: 7+ Months (Possibility of Extension) · Job Location: Remote · Description · IT Systems Engineers are responsible for monitoring, installation, configuration, administration, troubleshooting and maintenance of technol ...
-
Systems Engineer
2 weeks ago
American Recruiting & Consulting Group Jacksonville, United StatesSYSTEMS ENGINEER - TENABLE - REMOTE · ARC Group has an immediate opportunity for a Systems Engineer with significant experience with Tenable Nessus This position is 100% remote. This is starting out as a contract position running through December 2024 with expectations to convert ...
-
Systems Engineer
1 week ago
iVenture Solutions Jacksonville, United StatesJob Description · Job DescriptionDescriptionOur Systems Engineers design, implement and support advanced Windows server, application, and network technologies. You will assist with project scope development and migrate data and server applications. The role is ideal for fast-pace ...
-
IT Systems Engineer
2 weeks ago
Spectraforce Technologies Jacksonville, United StatesJob Title: IT Systems Engineer (Vulnerability Tool Support) · Duration: 6 months (Temp to Hire) · Location: Remote (EST working hours) · Description · IT Systems Engineers (Vulnerability Tool Support) are responsible for monitoring, installation, configuration, administration, tr ...
-
System Engineer
1 week ago
DEX Imaging Jacksonville, United StatesJob Description · Job DescriptionThe Systems Engineer performs on site installation, utilization, and maintenance of computer network connected imaging devices. They should be comfortable working independently and have excellent communication skills. In this role, Systems Enginee ...
-
senior systems engineer
1 week ago
Logistic Services Int. Jacksonville, United StatesJob Description · Req ID: 315 · Job Title: SENIOR SYSTEMS ENGINEER · Location: Jacksonville, FL, US 32201 · Job Type: Full-Time · Education: Bachelor's Degree · Travel: Up to 10% · Security Clearance Required: Secret · Job Requirements:Knowledge, Skills, and Abilities: · • Must h ...
-
senior systems engineer
1 week ago
Logistic Services Int. Jacksonville, United StatesJob Description · Req ID: 315 · Job Title: SENIOR SYSTEMS ENGINEER · Location: Jacksonville, FL, US 32201 · Job Type: Full-Time · Education: Bachelor's Degree · Travel: Up to 10% · Security Clearance Required: Secret · Job Requirements:Knowledge, Skills, and Abilities: · • Must h ...
System Engineer - Jacksonville, United States - Dex Imaging
Description
The Systems Engineer performs on site installation, utilization, and maintenance of computer network connected imaging devices. They should be comfortable working independently and have excellent communication skills. In this role, Systems Engineers must complete high-level diagnostics connected to multi-functional devices, scanners and printers as well as related software drivers and utilities by performing the following job functions:
Primary Duties and Responsibilities