Customer Service Representative - Lafayette, United States - TEKsystems

TEKsystems Lafayette, United States

1 week ago

Description

Job Description

Schedule: 3/12s - Sunday - Tues

Days off: Weds - Sat

Pay: $18.20/Hr.

Job Description:

Customer Service Representatives:

-Taking inbound calls from patients from the hospital or medical centers attached to the hospital

-Handling operator calls for switchboard, call for emergencies (security, weather, etc.), and taking after hours for doctor groups

-Will be placing outbound calls (general discharge, general observation, and stroke calls)

-Cannot give any advice over the phones when talking to individuals

Additional Skills & Qualifications:

MUST HAVE (CSR):

-At least 1 year of call center experience OR retail environment where they were handling a high volume of calls

-Understand they have a set schedule and breaks during the day

-Cannot get upset by emergencies or alarms (they have alarms going off all the time during the day)

-Someone who performs well under pressure

-Someone who can work in a fast paced environment and stressful environment (at times)

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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