- Become part of AAA's established & trusted brand We've been serving our members for over 100 years
- No Sundays
- Bi-Weekly Pay - Quarterly Bonus Plan Eligibility
- Over 3 weeks of paid time off accrued during the first year
- Complimentary AAA Premier level membership
- Convenient Store Hours: Monday, 9AM to 6PM, Tuesday- Friday, 9AM to 5PM, and Saturday, 9AM to 12PM
- Competitive Pay starting at $50,000/year, based on experience and location
- Medical, Dental, Vision and Prescription coverage
- 8 Paid Holidays
- Paid time off to volunteer
- Tuition reimbursement
- 401(K) plan with company match up to 7%
- Foster a sales and quality culture by focusing on the achievement of scorecard goals to include revenue growth, sales, and quality standards.
- Monitor and evaluate associate/member interactions to ensure established office goals and objectives are achieved through the selling/cross-selling of appropriate products and services during each customer interaction.
- Partner with the retail manager to ensure performance expectations are set for individuals, assess results, and coach for improvement.
- Manage the day-to-day operations of the retail store in conjunction with the retail manager including service delivery, staff administration, facility maintenance and appearance, purchasing, record keeping, retail product and merchandise management, administrative functions including scheduling, staffing and recruitment and other operational areas of the retail store. When applicable, manage all operations in the absence of the direct, higher level manager.
- Demonstrate and promote a culture of Shared Values and teamwork. Participate on special project teams as needed and represent the retail store, district, or region on company-wide committees or work groups.
- Collaborate with other business lines (Travel, Automotive, Insurance, Quality, etc.) to ensure a positive customer experience in all areas of customer contact. Assist retail associates in serving customer needs to include the investigation and resolution of customer complaints in a timely fashion.
- Prepare and deliver reports as required and ensure the consistent use of analytics to monitor and improve results, and develop plans to enhance operational efficiencies and associate effectiveness.
- Develop external business relationships that generate business for the retail stores and enhance the AAA image in the community. Work with Travel Services and/or Distribution Marketing to coordinate promotional events.
- Bachelor's degree or equivalent.
- Three (3) - four (4) years of business experience which includes at least one (1) - two (2) years of supervisory experience.
- Proficient in the use of Microsoft Office Suite products including Word and Excel and other internet based computer programs.
- Notary Public designation required (within six (6) months from date in position).
- Attainment of Membership and Travel Insurance License is required within six (6) months of job acceptance. Attainment of the Certified Travel Agent (CTA) professional travel designation will be required within two (2) year of acceptance of the position. Attainment of the Certified Travel Counselor (CTC) professional travel designation is preferred within five (5) years of acceptance of the position.
- Knowledge of Department of Motor Vehicle laws is preferred for the retail store's state.
- Must pass state requirements for Tag and Title processing. (in states where applicable)
-
Community Association Property Manager
1 week ago
J&J Management Services LLC Carmel, United States**Benefits/Perks** · - Careers Advancement Opportunities · - Flexible Scheduling · - Competitive Compensation · **Job Summary** · We are seeking a dynamic **Property Manager **to join the team at our successful property management company. The Property Manager is responsible for ...
-
J&J Management Services LLC Carmel, United States**Job Description**: · Expanding Property Management Company in search of an entry level Assistant Property Manager. This position will assist in the day to day functions of the Property Management Department and the functions of the Property Manager in which he/she is assigned. ...
-
Associate/Sr. Associate/Manager
4 days ago
Eli Lilly and Company Indianapolis, United States Full timeAt Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve th ...
-
Associate Product Manager
3 weeks ago
Westfield Outdoor, Inc. Indianapolis, United StatesJob Description · Job DescriptionAssociate Product Manager · We are looking for an experienced Associate Product Manager to participate in the creation of new products and features, from the idea stage to launch. · To be successful in this role, you should have previous experien ...
-
Associate Project Manager
1 day ago
New Era Technology Indianapolis, IN, United States InternshipSHIPAssociate Project Manager - Summer Internship · We are looking for team members to contribute to and deliver our mission to securely connect people, places, and information in a rapidly changing digital world. As a team member, you will receive competitive benefits, industry tra ...
-
Associate Project Manager
2 days ago
New Era Technology Indianapolis, United States InternshipSHIP:Associate Project Manager - Summer Internship · Join New Era's growing team and experience a corporate culture that promotes personal and professional development. · We are looking for team members to contribute to and deliver our mission to securely connect people, places, and ...
-
Associate Project Manager
2 days ago
New Era Technology Indianapolis, United States InternshipSHIPJob Description · Job DescriptionDescription:Associate Project Manager - Summer Internship · Join New Era's growing team and experience a corporate culture that promotes personal and professional development. · We are looking for team members to contribute to and deliver our miss ...
-
Associate Manager
3 weeks ago
Pilot Company Carmel, IN, United States Full timeCompany Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing o ...
-
Community Association Manager
3 weeks ago
Kirkpatrick Management Company Indianapolis, United StatesJob Description · Job DescriptionIndianapolis - North Side · Kirkpatrick Management Company, a 50-year-old property management company headquartered in Indianapolis, Indiana, is actively looking for an experienced, personable, hard-working Community Association Manager. Kirkpatri ...
-
ASSOCIATE PRODUCT MANAGER
4 weeks ago
Westfield Outdoors Indianapolis, United States PermanentWestfield Outdoors is an Indianapolis-based company that solely represents a well-established, fast growing international manufacturing group. It provides manufacturing and international importing services for outdoor leisure products, including camping furniture, tents, shelters ...
-
IIS Associate Project Manager
3 weeks ago
Indiana University Health Indianapolis, United StatesJob Description · Overview · Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People motivated ...
-
Associate Project Manager, Environmental
2 weeks ago
Waste Management Indianapolis, United StatesAs an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. · WM, a Fortune 250 company, is the le ...
-
Warehouse Worker
2 weeks ago
Penske Truck Leasing Marion, United States Full timePenske Logistics is looking for warehouse associates to become part of an excellent team. This is a great opportunity for individuals who are safety conscious and have a pleasant, outgoing attitude who want to excel in a warehouse environment. · Why is Penske Logistics for you? · ...
-
Diesel Technician/Mechanic III
2 weeks ago
Penske Truck Leasing Indianapolis, United States Full timeWork Location: 4304 W Morris St. Indianapolis, IN, 46241 · What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you'll do exactly that. Here, you'll do preventative maintenance and minor repairs on the newest and b ...
-
Diesel Technician/Mechanic III
2 weeks ago
Penske Truck Leasing Indianapolis, United States Full timeWork Location: 8520 N Georgetown Rd. Indianapolis, IN, 46268 · What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you'll do exactly that. Here, you'll do preventative maintenance and minor repairs on the newest a ...
-
Customer Service Representative Fueler/Washer
3 weeks ago
Penske Truck Leasing Indianapolis, United States Full timeWhat's the Job? · Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the ...
-
Customer Service Representative Fueler/Washer
2 weeks ago
Penske Truck Leasing Indianapolis, United States Full timeWork Location: 4304 W Morris St. Indianapolis, IN, 46241 · What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, cle ...
-
Customer Service Representative Fueler/Washer
2 weeks ago
Penske Truck Leasing Indianapolis, United States Full timeWork Location: 8645 E 25th St. Indianapolis, IN, 46219 · What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean ...
-
Diesel Technician/Mechanic II
6 days ago
Penske Truck Leasing Indianapolis, United States Full timeWhat's the Job? · Ready to move your career forward? As a Technician at Penske, you'll do exactly that. Here, you'll perform preventative maintenance and repairs of all levels on the newest and best maintained fleet of vehicles in the industry. You will help our customers keep th ...
-
Diesel Technician/Mechanic II
1 week ago
Penske Truck Leasing Indianapolis, United States Full timeWhat's the Job? · Ready to move your career forward? As a Technician at Penske, you'll do exactly that. Here, you'll perform preventative maintenance and repairs of all levels on the newest and best maintained fleet of vehicles in the industry. You will help our customers keep th ...
Retail Associate Manager - Marion, United States - AAA Club Alliance
Description
Our investment in Diversity, Equity, and Inclusion:
At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color, gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.
Job Category:
Management