Medical Receptionist - Phoenix, United States - Pongratz Orthotics and Prosthetics

Pongratz Orthotics and Prosthetics

Verified Company

Phoenix, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Pongratz orthotics & prosthetics is looking for a medical receptionist to join our team in our newly renovated Phoenix location.

You will be responsible for ensuring the proper operation and handling of administrative procedures.

A medical receptionist fulfills various duties including but not limited to:

checking in and out patients, collection of patient portions, taking patient phone calls, patient scheduling, inter-office protocols with patients, insurance collections, prior-authorizations, etc.

As well, these employees may handle special assignments or various tasks as requested. The essential functions of this position are

ESSENTIAL FUNCTIONS:

Responsible for all duties related to patient checkin and checkout procedures.
Answers phone as first person in line responsible for fielding and directing calls.
Obtains all patient forms, verifies insurance benefits, and maintains patient charts per front office protocol.
Communicates ongoing with patients regarding but not limited to scheduled appointments, insurance benefits, and balances due at delivery.
Completes accurate data entry and documentation requirements in the computer patient management program.
Responsible for all duties related to checkout window procedures including but not limited to obtaining patient signatures, collection of patient deductible and/or coinsurance, and scheduling.
Handles and maintains scheduling of patient appointments.
Helps to ensure that proper documentation requirements and billing protocol has been completed related to patient appointments.
Assists with follow up on the status of authorization requests as needed.
Interprets for Spanishspeaking patients.
Assists with any other front office administrative assistant duties as needed and as requested.