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    Consultant - Support Engineering (m/w/d) - Houston, United States - Alter Solutions Deutschland

    Alter Solutions Deutschland
    Alter Solutions Deutschland Houston, United States

    4 weeks ago

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    Description

    Workplace
    Arbeiten bei Alter Solutions bedeutet fast unbegrenzte Möglichkeiten bei der Wahl des Arbeitsortes. Du kommst aus den Großräumen Düsseldorf oder München? Dann bist Du jederzeit in unseren Offices willkommen. Du kommst aus einer anderen Region Deutschlands oder Du bevorzugst das Arbeiten von zuhause? Kein Problem, dann ist das Homeoffice Dein primärer Arbeitsort. Consulting bedeutet aber insbesondere auch, den Kunden glücklich zu machen – hin und wieder auch vor Ort. Deshalb wünschen wir uns Reisebereitschaft von Dir.

    Tasks

    Als (Junior/Senior) Consultant - Support Engineering ist es Dein Ziel, einen stabilen und störungsfreien Support der Geschäftsprozesse durch die Hochverfügbarkeit einer Cloud-Plattform für einen unserer Kunden aus der Automobilindustrie zu erreichen.

    Eine schnelle Wiederherstellung im Fehlerfall und eine kompetente und User-orientierte Bearbeitung von Incidents und Service Requests ist ein wesentlicher Teil Deiner Aufgabe.

    Du stellst den Support während der wiederkehrenden Testphasen sicher, damit dem Anwender ein stabiles System zum Testen zur Verfügung steht.

    Die enge Zusammenarbeit mit verschiedenen Stakeholdern von unserem Kunden, unseren Tech-Partnern und Alter Solutions ist wichtig.

    Du dokumentierst die Bearbeitungsschritte und Lösungen in den zentralen Ticketsystemen unseres Kunden.

    You
    Du verfügst über ein abgeschlossenes Studium der (Wirtschafts-) Informatik / Mathematik oder vergleichbare Ausbildung sowie idealerweise erste Berufserfahrung. Du kannst erste Erfahrung in der Umsetzung von DevOps-Methoden vorweisen. Kenntnisse in einer der gängigen Programmiersprachen (Python, .NET, Java, C, C#) sowie in CI und CD sind von Vorteil. Du kannst gut im Team arbeiten und bist im Stande lösungsorientiert zu arbeiten. Gute Englisch-Kenntnisse (Deutsch wünschenswert) sowie die Bereitschaft in einem Schichtsystem zu arbeiten und ggf. auch Nachtschichten gegen entsprechende Vergütung zu übernehmen.

    Our Offer

    Flexible Arbeitszeiten + Home Office Möglichkeit zur Workation

    Du bekommst das IT-Equipment, was Du zum Arbeiten vor Ort und Zuhause brauchst.

    Aktive Karriereplanung inkl. kontinuierlicher Weiterbildungen.

    Große Auswahl an Benefits wie z.B. ein Jobrad-Leasing, Mitgliedschaft im Urban Sports Club, Lieferandoguthaben, Streamingpakete uvm.

    Individuelle Gehaltsbestandteile wie z.B. Zuschuss zur Kinderbetreuung, Mobilität (Deutschlandticket), Erholungsbeihilfe und Essenszuschüsse.

    Kostenloser Zugang zu einer psychologischen Psychotherapeutin.

    Attraktive Bezuschussung zur Betrieblichen Altersvorsorge.

    Mentoringprogramm sowie zielgerichteter Relocation-Support (VISA, Behördengänge).

    Social Events (vor Ort + Online).

    Interessiert? Wir freuen uns über Deine Bewerbung an:

    -

    Noch Fragen? Dein Ansprechpartner Fabian steht Dir jederzeit zur Verfügung. Tel:

    #J-18808-Ljbffr


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