Office Clerk in the Internal Department - Aliso Viejo, CA, United States - Matrix Dynamics

Matrix Dynamics
Matrix Dynamics
Verified Company
Aliso Viejo, CA, United States

2 weeks ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description

Customer Service Representative (m/f/d):

Löwenstein Medical SE & Co. KG

Aliso Viejo, CA

Junior Level

Experience in the field

Administrative professions (other)

Full-time


Why Löwenstein Medical?:


Paving new paths. But never forgetting where we come from. For over 30 years, Löwenstein Medical has been developing and producing innovative medical technology in Bad Ems. Today, the family-owned company is one of the leading medical technology companies in the field of hospital and homecare supply. The commitment of our employees and the high quality of our products ensure us a high level of recognition - among medical professionals and users.


Your contribution:


  • Customer and patient support via phone and email
  • Order processing and ensuring timely delivery
  • Returns and exchange handling
  • Complaint and grievance management
  • Requesting billingrelated documents (e.g. prescriptions, orders)
  • Maintenance of master data
  • Point of contact for our colleagues in sales and technical departments

What you bring to the table:

  • Completed commercial training (e.g. industrial clerk, office clerk, healthcare management clerk, medical assistant)
  • First professional experience in order processing
  • Confident and competent demeanor with strong communication skills
  • Proficient in MS Office
  • Enjoyment of customer communication over the phone
  • Independent, structured, and pragmatic work style
  • Commitment, selfresponsibility, and
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